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Arkaden Hotel

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39 Reviews from our TripAdvisor Community

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Showing 8: English reviews
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Fleet, United Kingdom
Reviewed 14 February 2017 via mobile

We were put up here due to other places in Frankfurt being fully booked due to a fair taking place this week I'm torn here in my review The room is not the largest and facilities are extremely basic Last check in is before 9pm as they shut up shop The single bed resembles, as a friend on Facebook pointed...

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Helpful?
Thank j100lok
Damir T, Leiter Gästebetreuung at Arkaden Hotel, responded to this review

Dear Mr R., thank you for taking the time for some feedback. I am equally torn between a "the customer is always right" or a "let's put a few facts straight" answer. We are a small family owned business that takes pride in the service and hospitality that we provide and yes, our facilities do not compare to a four...

Reviewed 25 July 2016

During three years I have spent weeks in this excellent hotel due to work. Honestly I really recommend it: confortable, clean, central hotel and specially the staff. It has a family atmosphere and they offer an excellent treatment. Highly recommended!!!

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2Thank Aloha M
Oberdorf, Switzerland
Reviewed 17 May 2016

Hotel based in central Kelkheim. Not the most glamorous hotel but its good for a one or 2 night stay. We had one night here in our removal process and room was perfect and staff very friendly and helpfull. Surrounded by market place with good restaurants and supermarket.

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Thank stevenmL973AU
Birmingham, United Kingdom
Reviewed 26 March 2016

I stayed here with my wife over Christmas as we visited family nearby in Frankfurt and it was very good. Staff are extremely helpful and the atmosphere in the entire place is welcoming, yet not intrusive like "in your face". Rooms very clean, a Little gym to burn off some calories would have been nice, but the sauna did compensate....

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3Thank petrovicd812
Damir T, Leiter Gästebetreuung at Arkaden Hotel, responded to this review

Dear petrovicd812, thank you kindly for taking the time and posting an online Review about your experience at the Arkaden Hotel. I am grateful about your comments about our staff as we take great pride in them and the Service they offer to all our guests. I am delighted you caught a glimpse of their hospitality and friendliness and we...

Reviewed 12 September 2014

My husband and I stayed a night at this hotel. We had a double room. The room was clean. The staff were friendly. The shower was small. The bathroom can be improved..it was somewhat dark. The hotel has no gym but has a sauna. The area is pretty the hotel could offer bikes for rent...

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2Thank Linseyk143
Berlin, Germany
Reviewed 26 July 2014

This is a nice small hotel.... close to supermarkets, pharmacy, banks, restaurants, etc... have been here once in summer and once in winter. It's a small typical German town. Not far from Frankfurt, the city is somewhat quite and the hotel is pretty quite as well. The staff seemed friendly and welcoming. It's good for business visitors and short stay.

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3Thank birgit h
United Kingdom
Reviewed 14 April 2014

This hotel has friendly and welcoming staff and in a way this makes up a bit for the lack of warmth and welcome in other aspects. My room had decent space but the single bed with one pillow and one thin folded duvet looked a bit like a prison cell, all tucked up in one corner. The desk is comfortable...

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10Thank bob_the_moo
Arkaden H, Owner at Arkaden Hotel, responded to this review

Dear Guest, Thank you for your feedback. We have added your comments to our list of shortcomings and will definitely improve on each and every item. Sincerely, Arkaden Management

Vicenza, Italy
Reviewed 14 June 2013

I booked approx 2 months in advance (as it was fair period) 3 rooms with guaranteed late arrival by credit card (I had to pay anyway ...) ... As we arrived at 18.20 the rooms were no longeravailable: a rather rude lady (I suppose the owner) said she thought we did not come and had given away all rooms 10...

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Helpful?
14Thank Roberto V
Arkaden H, Owner at Arkaden Hotel, responded to this review

Dear Guest, We have taken your feedback very seriously and assure you it does not get repeated. Our friendly team is working hard to continuously improve in order to fulfill your expectations. Your feedbacks are appreciated. Sincerely, Arkaden Management

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Amenities

Highlights
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Restaurant
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Suites
  • Smoking rooms available
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Laundry Service
Official Description (provided by the hotel)
Centrally located in Kelkheim, this 3-star hotel features free Wi-Fi, a sauna, and a restaurant with terrace. Bad Soden S-Bahn Train Station is just 5 minutes walking distance. Arkaden Hotel offers nicely decorated rooms and suites with a homelike ambience. Each one includes a minibar, cable TV, and a private bathroom with a hairdryer. Guests at the Arkaden Hotel can enjoy a daily breakfast in the hotel's restaurant. In the evenings, regional specialities from the Hesse state are served. The surrounding area offers opportunities for hiking and cycling. Arkaden Hotel is also well-located for trips to the Frankfurt Trade Fair (21 km away) or to Wiesbaden (27 km away). Free public parking is available nearby the hotel, and guests can also reserve private parking on-site for a fee. Frankfurt Airport can be reached in a 25-minute drive. ... more   less 

Additional Information about Arkaden Hotel

Address: Frankenallee 12, 65779 Kelkheim (Taunus), Hesse, Germany
Region: Germany > Hesse > Kelkheim (Taunus)
Price Range: $103 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Arkaden Hotel 3*
Number of rooms: 38
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Questions & Answers

Questions? Get answers from Arkaden Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room at the back of the hotel which is not on the main street”
stevenmL973AU, 17 May 2016 | Read review
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