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Smartline Amarilis

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Smartline Amarilis
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302 Reviews from our TripAdvisor Community

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Showing 228: English reviews
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Reviewed 6 days ago NEWvia mobile

We spent 4 nights at this complex in March, The apartment we had was lovely the beds were very comfortable and the room we had was facing the sea giving us a stunning view. We had a little issue with the door getting stuck but the staff had come up and felt with it within 5 mins. Only downside was...

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1Thank Tara H
Brentwood, United Kingdom
Reviewed 4 February 2017 via mobile

Visited in January and stayed in a self catering apartment. A bit basic, a bit tired but cold. Beds are on the hard side. TV picture is ok, plenty of channels in various languages.Staff very friendly. 2 minutes walk to the beach and supermarket that has everything you would need.

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Thank dc0106
United Kingdom
Reviewed 1 February 2017

Stayed for two weeks, very happy with their Customer Service and Housekeeping staff. The best thing is when we asked to be transferred to a different room the next day, they very kindly honoured our request and they put us in probably one of the best ones on the 9th floor, with great views. Of course, this is dependent on...

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1Thank Rands-David
SmartlineAmarilis, Gestor de Front Office at Smartline Amarilis, responded to this review

Hello EagleDavid, Thank you for your feedback, we hope to see you again soon for another visit. With our warmest regards, Nuno

Dunstable, United Kingdom
Reviewed 28 January 2017

We spent 28 nights here for January, escaping from the cold winter back home and it turned out to be just right for us. The apartment was very large, perfectly adequately furnished & we had a nice sea view on the 11th floor. Very impressed with having a daily cleaner coming in. The accommodation is within easy reach of the...

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Thank RoseB93
Reviewed 2 January 2017 via mobile

On arrival at past 10pm in December, even in Portugal the room was freezing.. like a fridge.. we immediately put on the heating but the room ( which hadn't been live in for a month as we found the previous people's card under the cushion) didn't get warm until the morning which soon got cold again when we went out...

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3Thank Angela W
Lourinha, Portugal
Reviewed 13 November 2016 via mobile

Rooms outdated, location ok, smiley personnel, but if you have a problem not helpful at all. Will not budge a little to help find a solution. Right away the answer is "no can't do" instead of "let me see if there is something we can do ".

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2Thank Isabel P
Manchester, United Kingdom
Reviewed 1 November 2016

Never been to Portugal before, what a lovely place, it helps loads when you see it from a lovely hotel, four of us for just over 1,000 all inclusive and worth every penny , staff lovely, not loads of choice of food but enough, we found something every night, my grandson loved the desserts. Nice clean hotel, plenty of sun...

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3Thank Lauraxsix
SmartlineAmarilis, Gestor de Front Office at Smartline Amarilis, responded to this review

Hello Lauraxsix, Thank you for your lovely comments, we hope to see you back for another visit very soon, we share on your grandson's enthusiasm about the deserts. With our warmest regards, Nuno Matos

Middlesbrough, United Kingdom
Reviewed 26 October 2016

very nice hotel staff are friendly rooms where a good size with everything you need food was ok but could do with some slight improvement not rely much choice for kids pool bar was fine but the snacks are a bit of a joke dry buns with hotdog or a burger outdoor pool is ok but was cold but it...

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Thank tonyttaylor2003
SmartlineAmarilis, Gestor de Front Office at Smartline Amarilis, responded to this review

Hello tonyttaylor2003, Thank you for your comments, it's always pleasant to read how our guests enjoyed their time with us, unfortunately there isn't anything we can do about the weather. We hope you come back for another visit soon. With our best regards, Nuno Matos

Reviewed 26 October 2016 via mobile

I've been on a few all inclusive holidays in my time but the food in this one has to be the worst the last two days they have had perch which for those that don't know is a f8sh I regularly catch out of the grand union canal spaghetti with just a pasta sauce no mince onion or mushrooms it...

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1Thank Andy B
SmartlineAmarilis, Gestor de Front Office at Smartline Amarilis, responded to this review

Hello Mr Andy B, Thank you for your comments, we are sorry you didn't like our chef's food, we try to make it right for everyone and inclusively us from the reception eat there every day, we truly are sorry it wasn't to your liking and hope you can come back for another visit. With our best regards, Nuno Matos

Liverpool, United Kingdom
Reviewed 18 October 2016

just stayed at this hotel for 4 nights,good location close to all amenities, rooms are ok quite big but really dated could do with a major overhaul, pool is absolutely freezing unswimmable. food was not the best, do not book all inclusive

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Thank kevin r
SmartlineAmarilis, Gerente de recepção at Smartline Amarilis, responded to this review

Hello Mr. kevin r, Thank you for your comments, we are sorry you felt like that but there is very little we can do about the temperature of the water, we hope you can come back for another visit. With our best regards, Nuno Matos

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
Services
  • Multilingual Staff
  • Free Parking
  • Laundry Service

Additional Information about Smartline Amarilis

Address: Avenida V3 | Edf. Club Amarilis, Praia da Rocha, Portimao 8500-801, Portugal (Formerly Apartamentos Club Amarilis)
Region: Portugal > Algarve > Faro District > Portimao > Praia da Rocha
Price Range: $41 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smartline Amarilis 3*
Number of rooms: 180
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Also Known As:
Club Amarilis Hotel
Amarilis Hotel Portimão
Smartline Amarilis Praia Da Rocha, Portugal - Algarve
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Amarilis staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floor, pool view”
 of 5 bubbles Rands-David, 1 Feb 2017 | Read review
“11th floor or above for best views.”
 of 5 bubbles RoseB93, 28 Jan 2017 | Read review
“We had a one bed apt. But on arrival they changed it for a two bed one... Fantastic”
 of 5 bubbles Lauraxsix, 1 Nov 2016 | Read review
“we had room 101”
 of 5 bubbles tonyttaylor2003, 26 Oct 2016 | Read review
“Pick a different hotel”
 of 5 bubbles GStraveller470, 19 Sep 2016 | Read review
5 of 5