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TUI SENSIMAR Natura Palace & SPA

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TUI SENSIMAR Natura Palace & SPA
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2,246 Reviews from our TripAdvisor Community

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There are newer reviews for TUI SENSIMAR Natura Palace & SPA
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Showing 1,873: English reviews
Porthcawl, United Kingdom
Reviewed 15 July 2015

We have recently returned from a weeks holiday at Natura Palace. We booked at very short notice due to the Tunisia incident so we weren't really sure what to expect and I didn't know about it being #1 in Playa Blanca until after I have booked. The hotel has a calm feel, its spotlessly clean and the food is fresh...

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Helpful?
9Thank KE6
HIPOTELSLanzarote, Subdirectora at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, Thank you very much for writing this nice and detailed review about the Natura Palace. We are pleased that you were happy with your room, our food, staff and facilities. We apologize for the inconvenience caused by the air-conditioning at the gym and hope you will enjoy our new Pool bar during your next visit. Looking forward to...

Shrewsbury, United Kingdom
Reviewed 14 July 2015

We have just returned home from this fantastic hotel. We stayed here last year and it was every bit as good as before with the addition of the restaurant having an outside section added to it which we enjoyed when possible. The staff work so hard to make your holiday enjoyable. We requested a room in a certain part of...

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Helpful?
3Thank Maureen G
HIPOTELSLanzarote, Subdirectora at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Mrs. Green, Thank you very much for your nice review about the Natura Palace and your recommendation. We are glad to know that you enjoyed our new terrace at the restaurant. We also appreciate the recognition for our staff. Looking forward to welcoming you back again, Best regards from the whole team of the Hipotels Natura Palace.

Ireland
Reviewed 11 July 2015

W/o repeating what everyone else has written, I just want to add that this hotel is perfect in every way..from the fab open plan glass entrance to the best customer service ever. We were on a b and b basis but we dined here the 1st night and it was divine - not your typical holiday buffet with everything tasting...

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Helpful?
7Thank Pixie067
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Guests, thank you very much for writing this pleasant review about the Natura Palace. We are glad that you liked the hotel and that you were happy with the entertainment, our food and our staff. Looking forward to welcoming you back again, best regards from the whole team of the Hipotels Natura Palace

Glasgow, United Kingdom
Reviewed 8 July 2015

The Natura Palace was beautiful ten years ago and currently it is a worthy holder of the No. 1 hotel in Playa Blanca. My husband and I stayed for one week in June and received a very warm welcome from Andreu in Reception. We were offered a chilled glass of bubbly and our luggage was duly delivered to our room....

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9Thank Mary O
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this pleasant review about the Natura Palace. We are glad that you liked the hotel facilities and the room and that you were happy with our food and our staff. It is good to know that the strange weather and the rebuilding did not spoil your holiday and that you cannot wait...

Bilston, United Kingdom
Reviewed 7 July 2015

Stayed here for two weeks from the 15th June .We are so happy to have chosen this hotel,the staff make you feel welcome as soon as you go to check in.The food in the restauarant is varied every evening.there is always a lot to choose from.All areas of the hotel are spotlessly clean, all the staff here are really friendly,...

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6Thank annaeva2012
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this pleasant review about the Natura Palace. We are glad that you liked the hotel and that you were happy with our food and our staff. It is so nice that you would definitely stay here again. Looking forward to welcoming you back again, best regards from the whole team of the...

Paisley, Scotland, United Kingdom
Reviewed 6 July 2015

Arrival - we were warmly welcomed, with smiles, friendly conversation and a glass of Cava. An excellent welcome and first impression. Stunning looking hotel and modern. Our room was great, enough room, a sitting area, spacious bathroom, air con. Balcony view was stunning looking onto the ocean seeing the Island of Fuerteventura in the distance. There are colourful flowers and...

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4Thank Ka33
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this nice review about the Natura Palace. We are pleased that you had a refreshing holiday here in the hotel and that you were happy with your room, our food and our staff. It is good to know that the rebuilding did not affect your stay very much, but we do apologise...

Durham, United Kingdom
Reviewed 5 July 2015

Our first impression of this hotel when alighting from the coach was cleanliness a glass frontage which was sparkling, the rest of the hotel was of the same high standard. We received a very friendly welcome from staff at reception who were well organised and had a choice of a glass of champagne, fruit juice or water. Our luggage was...

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8Thank Jennie47
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this detailed review about the Natura Palace. We are pleased that you consider the hotel as exceptional and that you were happy with the cleanliness, our food and our staff. We think that your comments will be very useful for other travellers. Looking forward to welcoming you back again, best regards from...

Stockport, United Kingdom
Reviewed 5 July 2015 via mobile

The cleanliness of this hotel stands out. The food is excellent with plenty of choice & show cooking. We wanted to sit outside which did cause an occasional 3 minute wait but worth it. Service in restaurant was adequate but occasional delay to order the wine. Good choice of wine between €15 -€20. Pool area was good & clean never...

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2Thank pamofstockport
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this nice review about the Natura Palace. We are pleased that you consider the hotel as excellent value for money and that you were happy with the cleanliness, our food and our staff. Looking forward to welcoming you back again, best regards from the whole team of the Hipotels Natura Palace

Dundee, United Kingdom
Reviewed 3 July 2015

We checked in yesterday afternoon. the people at the reception desk were very helpful and took their time to explain everything even though this was our second visit. We made out mind up to return as soon as we got back in February. We have not been disappointed. Our room has an excellent view over the pool and to the...

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4Thank iannmac
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Sir, thank you very much for writing this nice comment about the Natura Palace. We are glad that you have returned and that you are enjoying your stay here at the hotel. We would like to wish you a very pleasant holiday, best regards from the whole team of the Hipotels Natura Palace

Barnsley, South Yorkshire
Reviewed 2 July 2015

just got home today after a perfect holiday at Natura Palace. This hotel deserves all the praise it gets. We were a little apprehensive after reading reviews regarding building work, but all the major work has now finished and in the week we've been there, I can honestly say we weren't disturbed at all, it is so peaceful. I don't...

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12Thank jools2702
HIPOTELSLanzarote, Director de Relaciones con Clientes at TUI SENSIMAR Natura Palace & SPA, responded to this review

Dear Madam, thank you very much for writing this nice review about the Natura Palace. We are pleased that you had a perfect holiday here at the hotel and that you were happy with our food and our staff. It is good to know that you weren´t disturbed at all and that you will definitely be back. Looking forward to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff

Additional Information about TUI SENSIMAR Natura Palace & SPA

Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain (Formerly Hipotels Natura Palace)
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $177 - $263 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — TUI SENSIMAR Natura Palace & SPA 4*
Number of rooms: 269
Reservation Options:
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Also Known As:
Hipotels Natura Palace Hotel Playa Blanca
Hipotels Natura Palace Playa Blanca
TUI SENSIMAR Natura Palace & SPA Lanzarote/Playa Blanca, Spain
Hotel Style:
#2 Family Hotel in Playa Blanca
#2 Romantic Hotel in Playa Blanca
#3 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from TUI SENSIMAR Natura Palace & SPA staff and other travellers.
233 questions
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Questions? Get answers from TUI SENSIMAR Natura Palace & SPA staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“higher floor rooms have best sea views.”
 of 5 bubbles _22melissaann, 21 Mar 2017 | Read review
“Premium rooms are wonderful. Make sure to ask for a sea view and avoid the rooms over the delivery area.”
 of 5 bubbles OliviaB186, 18 Mar 2017 | Read review
“Almost all rooms have direct or lateral sea view”
 of 5 bubbles T9254WBjans, 12 Mar 2017 | Read review
“could not give advise as we got what they class as a seaside balcony not good”
 of 5 bubbles rcollieruk, 12 Mar 2017 | Read review
“Superior rooms in annexe without a lift. Excellent sea views and located in quiet part of hotel.”
 of 5 bubbles lindah642, 10 Mar 2017 | Read review
5 of 5