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H10 Rubicon Palace

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H10 Rubicon Palace
H10 Rubicon Palace
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7,580 Reviews from our TripAdvisor Community

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Showing 5,531: English reviews
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London, United Kingdom
Reviewed yesterday NEW

Drilling and dust in the reception. Drilling and dust and men wandering through the sun loungers with wheelbarrows by the pools. We sat by a waterfall to drown out the drilling noise one day, then just moved to the beach for the rest of the week. Three restaurants have building work going on outside them, there are orange cones left...

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Helpful?
5Thank lorraynes516
Staying at hotel again! Thame
Reviewed 2 days ago NEW

Arrived at 2.15, the room was not ready, front desk gave us a pager to make us aware when room will be ready only got access to a room at 17.15, disgrace to say the least. Gave us an upgrade as a so called apology, but the damage was done. We where on HB basis so went for a late...

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6Thank William S
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear William s, Thank you for sharing your opinion with us. We regret the stay was not up to your expectations for that beginning and that despite the gesture of our reception team we were not able to satisfy you. Regarding the restaurant times, we didn't have any other notifications related to it, neither during your stay, and considering the...

Harrogate, United Kingdom
Reviewed 2 days ago NEW

visited hotel 6th December for two weeks, and yes the building work to the pool area had already started and the noise and dust badly affected our holiday, we complained about the noise and dust, and were told there were quiet pools, and yes there were but were a long way away and had no facilities, ie no refreshments, no...

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8Thank Jennifer R
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Jennifer R, First of all, thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site. The hotel is improving its facilities, listening to the loyal guests requests, in order to offer them the services they ask, and for...

Reviewed 2 days ago NEWvia mobile

Me and my family check in on the 30Jan-6Feb. We had a lovely little room at the Aloe villa. We would open the door and see the sea. Watching those sunset and sundown was probably the most beautiful ones I've seen. We were lucky, the whole week was hot and sunny. The hotel is beautiful, staff were very friendly and...

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5Thank Claudia G
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Claudia G, We would like to thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site. We are glad to know that the room provided with its views, was up to your expectations. Also, your comments regarding the...

Cheltenham, United Kingdom
Reviewed 3 days ago NEW

We immediately asked to move rooms on arrival as our rooms were dated and shoddy, not the 4* standard we were expecting, we were offered a refurbished room ready the next day. However the refurbed room was in the middle of the building works and we were woken every day by the circular saw. Due to the works our balcony...

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Helpful?
5Thank Michelle D
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Michelle D, Thank you for taking your time to share your opinion on TripAdvisor. We are sorry to know that your holiday in our hotel wasn’t what you were expecting. First, , the hotel is improving its facilities, listening to the loyal guests requests, in order to offer them the services they ask, and for sure, the services they...

Stoke-on-Trent, United Kingdom
Reviewed 3 days ago NEW

We have just spent 11 nights in the Rubicon Palace, Lanzarote, let's me get the obvious out of the way first, there is building work going on in and around the hotel as has been mentioned in other reviews. This consists of revamping the piano bar (temporarily re located in another part of the hotel) and retailing work around the...

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5Thank Alan P
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Alan P, Thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site. The fact that our improvements didn't affect your stay means that you're a guest wishing to really enjoy the holidays and all the facilities we provide....

Nuneaton, United Kingdom
Reviewed 3 days ago NEW

We have recently returned from our holiday in Lanzarote. We stayed at the Rubicon Palace Hotel. We were warned before we went that there was some building work at the hotel and it sometimes got noisy. We have been four or five times to this hotel and decided that the complex was so big we could escape the worst of...

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2Thank Norman A
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Norman A, Firstly, we would like to you thank for your feedback. We are very pleased to know that your stay went very well, and that you enjoyed to the maximum. Indeed, we have a complex which allows our clients toenjoy a big amount of facilities provided. In addition we have various events and shows which allows to have...

Ringwood, United Kingdom
Reviewed 3 days ago NEW

a great hotel, the rooms are a little bit dated but that's why they are modernising it. we upgraded to privilege , definitely worth it , better rooms, silver service restaurant, private bar. the hotel has plenty of facilities but because of building works a lot were unusable because of noise and dust. We would return but not until the...

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Helpful?
Thank michael f
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Michael f, First of all, thank you for your feedback on TripAdvisor, in addition we take into account all your return on your stay. Sirmilarly we make sure our client feel it well within our institution either in their rooms or in the restaurants that we have. The fact that our improvements didn't affect your stay means that you're...

Scotland
Reviewed 3 days ago NEW

Not informed of building works by tour operator until 3.30pm day before departure, no mention of it on First choice website or hotels own website. No where else to send us so told to go anyway and complain to reps onsite if unhappy. As soon as we arrived at the hotel it was disappointing. Pallets of materials stacked up outside,...

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3Thank Meeru_Honeymooner
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Meeru_Honeymooner, Thank you for your feedback. We appologize if the stay was not as you expected. We regret you didn't contact Guest Relations department during your stay in order to track your stay and to make it more enjoyable. It's a pitty to know that even the room upgrade provided was not up to your expectations. The hotel is...

Manchester, United Kingdom
Reviewed 3 days ago NEW

Just got back today from the rubicon last night after a 10 night stay , doing a new lobby bar / piano bar next to reception, so moved it up stairs till work is finished , doing the rooms up in location near kids play area , and replacing tiles with wood affect ones around the main snack bar pool...

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Helpful?
Thank Darren L
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Darren L, We would like to thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through the travel site. The fact that our improvements didn't affect your stay means that you're a guest wishing to really enjoy the holidays and all...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about H10 Rubicon Palace

Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $142 - $271 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Rubicon Palace 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
h10 Rubicon Palace Hotel Playa Blanca
h10 Rubicon Palace Playa Blanca
Rubicon Palace Lanzarote
Rubicon Hotel
Rubicon Lanzarote
H10 Rubicon Palace Lanzarote/Playa Blanca, Spain
Hotel h10 Rubicon Palace
Hotel Style:
#4 Spa Hotel in Playa Blanca
#4 Top resorts Hotel in Playa Blanca
#5 Green Hotel in Playa Blanca
#7 Romantic Hotel in Playa Blanca
#9 Luxury Hotel in Playa Blanca
#11 Family Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from H10 Rubicon Palace staff and other travellers.
994 questions
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Questions? Get answers from H10 Rubicon Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Main block is closer to the restaurants. 7th floor has fab views.”
 of 5 bubbles lorraynes516, 22 Feb 2017 | Read review
“Don't go to this hotel”
 of 5 bubbles C6564FYwilliams, 21 Feb 2017 | Read review
“Blocks away from the main hotel building are best, either with a sea view or garden/pool views are best.”
 of 5 bubbles AlanP641, 20 Feb 2017 | Read review
“we were given room 5100 and had an excellent sea view.”
 of 5 bubbles normana765, 20 Feb 2017 | Read review
“upgrade to privalege”
 of 5 bubbles 34michaelf, 20 Feb 2017 | Read review
5 of 5