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H10 Rubicon Palace

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H10 Rubicon Palace
H10 Rubicon Palace
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7,701 Reviews from our TripAdvisor Community

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Showing 5,628: English reviews
Nottingham, United Kingdom
Reviewed 29 November 2014

I've stayed here 4 times now, over many years and many things are as good quality as they used to be, but I get the feeling they are cutting corners to save money and it's beginning to show. When we checked in, the reception was so short staffed, the lady checking us in took 6 phone calls and helped 2...

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Helpful?
1Thank ajt442
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear ajt442, Thank you very much for your review. About your comments, it's a big pleasure to inform you that: - Next week we start the repair of the tiles missing in the pools. This will not affect the use of the pool, because we will use a new technic with divers. As we are sure you will know, water...

Worthing, United Kingdom
Reviewed 29 November 2014

Its a large hotel but there is plenty of space both in and outdoors. Very friendly efficient staff. We were on half board but it seemed the majority of guests were on all inclusive which sometimes was confusing. I wanted a pint of beer but was only able to get a small glass. The house wine was not wonderful and...

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Helpful?
1Thank chris w
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear chris w, Thank you for sharing your opinion on Tripadvisor. We are pleased you liked the room provided, the sea view and the facilities of H10 Rubicón Palace that much. We take into account your comments in order to improve it, since our target is the guest's satisfaction. We would like to see you again at H10 Rubicón Palace....

Yorkshire, England
Reviewed 28 November 2014

Stayed for one week 16th Nov 14, 3+days of heavy rain (not the hotels fault) but think they could not cope with the floods on corridors and some rooms. However still very good hotel with all staff, cleaning ,bar, animation team all very pleasant and work very hard , longs days. Only issue we had was the dining room, dropped...

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Helpful?
2Thank toby028
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear toby028, Thank you very much for sharing your opinion on Tripadvisor. As you say, those were days of heavy rain. It is not usual to have a weather Orange Alert in the Canary Islands. Still, we did our best to satisfy our guests. Even if we have a customer's satisfaction control giving us positive feedback each week, we take...

Gravesend, United Kingdom
Reviewed 28 November 2014

What a lovely place. This is our second visit and we had a wonderful time! The food is absolutely heavenly (especially in the special restaurants) and the staff are really lovely. We had a couple of minor things wrong in our room and they were dealt with immediately with no inconvenience at all - what a refreshing change! The hotel...

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1Thank Amie P
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Amie P, Thank you for giving feedback on Tripadvisor. We are pleased you enjoy H10 Rubicón Palace each time you come to visit us. We take into account the good points in order to keep them. we have been improving the wifi service and it should work better right now. We have many rooms with wifi service and depending...

Reviewed 28 November 2014

We've been to the Rubicon Palace once before and decided it'd be a great place for our honeymoon. This week we came home after two lovely all-inclusive weeks at the hotel. Sure, it rained a lot in the second week, but the staff at the Rubicon kept up their brilliant level of service. The facilities are great with plenty to...

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2Thank Chris P
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Chris P, Thank you for sharing your experience on Tripadvisor. We are pleased you enjoyed again the H10 Rubicón Palace once again and that your honeymoon was as fantastic as you expected. The high percentage of guests coming back to our hotel is the best motivation to keep the good job. It would be a big pleasure to welcome...

Wigan, United Kingdom
Reviewed 28 November 2014

A beautiful hotel and the staff are great, especially the reception staff. But for me it was not an ideal hotel as it is a very large complex with a lot of walking about, Our room was a long walk to reception, pool and restaurants. We complained and we were moved on our second day to a room nearer to...

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1Thank fishface463
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear fishface463, Thank you for sharing your experience with all the Tripadvisor's Community. We are pleased you liked the staff, the facilities and the hotel in general. As you say, this hotel is ideal for families, with a lot of activities to do. We want to thank you the detailed review you wrote here. We would be delighted to welcome...

Solihull, United Kingdom
Reviewed 27 November 2014

Have visited Lanzarote about thirty times before, [ yes, did say 30 - really love the island, ] always staying in Playa Blanca, which is in the sunnier South, overlooking Fuerteventura, but the first time to this hotel. Having stayed in 5* deluxe before, this hotel compared quite favourably. Nice design buildings, [ good to get away from the usual...

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1Thank Gaynor S
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Gaynor S, Thank you very much for your comment on Tripadvisor.com! It's very satisfying for us to know that you had a great time with us. Will be amazing if you can recommend the H10 Rubicón Palace to your family & friends and if you come back to spend another great time with us! Best Regards, Marc Balañá Subdirector

Reviewed 27 November 2014

We have just enjoyed two weeks at the Rubicon Palace Hotel. The hotel is in a beautiful setting, lots of well kept gardens where you can walk and easy access onto the promenade, if you wish to walk further. We felt that the hotel would benefit from its on bus service, for the convenience of the guests, as it was...

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Helpful?
Thank Ann W
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Ann W, Thank you for your nice review! We really appreciate what you said about the H10 Rubicón Palace. Will be a big pleasure to welcome you very soon for another great stay! Best Regards Marc Balañá Subdirector

Newtownards, United Kingdom
Reviewed 27 November 2014

Totally enjoyed our stay from check in to room. We did go privileged and our experience was amazing. Can't wait to go back. One thing that needed small attention was some tiles needed replaced in the pool.

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Thank Drew S
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Drew S, Thank you very much for your comment in Tripadvisor. We celebrate that you had a good time with us. Of course, will be a honour to welcome you soon. Best Regards, Marc Balañá Subdirector

London, United Kingdom
Reviewed 27 November 2014

The food was cold at every meal , most of the staff were like robots , the drinks so watered down , the loud music and Olay from the pool entertainment was tedious to say the least , the night time entertainment was very poor ...

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5Thank Tony C
H10_Rubicon_Palace, Director General at H10 Rubicon Palace, responded to this review

Dear Tony C, Thank you very much for your review. Despite of this, we are very sorry for not meet all your expectations. We hope that the bad experience with us will not condition your future relationship with H10 Hotels. Best Regards, Marc Balañá Subdirector

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free Internet
  • Breakfast included
GreenLeadersSilver level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting

Additional Information about H10 Rubicon Palace

Address: Urbanizacion Montana Roja, s/n, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: $158 - $321 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — H10 Rubicon Palace 4*
Number of rooms: 584
Reservation Options:
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Also Known As:
h10 Rubicon Palace Hotel Playa Blanca
h10 Rubicon Palace Playa Blanca
Rubicon Palace Lanzarote
Rubicon Hotel
Rubicon Lanzarote
H10 Rubicon Palace Lanzarote/Playa Blanca, Spain
Hotel h10 Rubicon Palace
Hotel Style:
#4 Top resorts Hotel in Playa Blanca
#4 Spa Hotel in Playa Blanca
#5 Green Hotel in Playa Blanca
#7 Romantic Hotel in Playa Blanca
#10 Luxury Hotel in Playa Blanca
#11 Family Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from H10 Rubicon Palace staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you are disabled or bad on your feet ask to be near the main hotel as the site is very big”
 of 5 bubbles 306thomas, 26 Mar 2017 | Read review
“The rooms are to a very high standards all modern and well equipped, if you have speical requirements I would advise this on booking as there are 7 floors but all do have lifts. ”
 of 5 bubbles O1506LLrebeccas, 23 Mar 2017 | Read review
“Don't stay here go to the iberostar Lanzarote park better & cheaper”
  • Normal wall finish privilege room
  • Worn out furniture. Privilege room
  • Handles falling off
  • Blood on curtains privilege room
  • One balcony chair
  • Other balcony chair
 of 5 bubbles JD259A, 22 Mar 2017 | Read review
“Stay away from room 6007!!!”
 of 5 bubbles 508lucya, 20 Mar 2017 | Read review
“I asked for a room near the main building with a garden terrace. That's what I got.”
 of 5 bubbles mikehR4930MI, 20 Mar 2017 | Read review
5 of 5