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Certificate of Excellence
What is Certificate of Excellence?
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Just returned from 1 week in h10 Rubicon palace. The good points. Very impressive reception and piano bar. Nice place to relax. Check in the staff were very helpful and friendly. The rooms are very clean and spacious. Nice balcony area. The animation team were...More
2 Thank kf111
Response from H10_Rubicon_Palace, Director General at H10 Rubicon PalaceResponded 2 days ago
Dear kf111,
Thank you for trusting H10 Rubicón Palace to spend your holidays and thank you for the time you took to share an opinion with all of us through Tripadvisor.
First of all, it is with a great pleasure to read your comments regarding...More
We've booked the hotel when it was four-star so when it turns the five-star we thought great.
Fast check in the kids love the land train to take us to the room. Great for new arrivals food still being served till late.
In the morning...More
1 Thank martin s
Response from H10_Rubicon_Palace, Director General at H10 Rubicon PalaceResponded 2 days ago
Dear Martin S,
We would like to thank you for choosing H10 Rubicon Palace to spend your holidays in
Lanzarote.
We are glad to read that you have been happy with the entertainment staff and that your children enjoyed the activities. On the other hand...More
Just arrived here after 10 hours of travelling with 10 of my family. Been waiting 2 hours almost at reception as been told our room isn't ready. Walked over to our block and loads of drilling going on right outside the room. No one has...More
8 Thank Sofie H
Response from H10_Rubicon_Palace, Director General at H10 Rubicon PalaceResponded 2 days ago
Dear Sofie H,
We have just discovered that you are currently staying with us by linking this review to a yesterday's guest complaint.
Due to significant divergences between your version and our internal report, we will avoid commenting your words. In case you would like...More
An impressive hotel & complex. Our kids loved this place. Many of the common areas are really impressive. The staff work exceptionally hard. The kids entertainment is great. Many highlights.
We will return.
It's difficult to criticise to any great extent. Yes, bar serving can...More
1 Thank TheSimkinFamily
Response from H10_Rubicon_Palace, Director General at H10 Rubicon PalaceResponded 4 days ago
Dear TheSimkinFamily,
Thank you very much for sharing your thoughts about your stay at the H10 Rubicon Palace.
We are happy to see that overall you had enjoyed your holiday with us. Our hotel counts on a team of professionals who give their best to...More
Recently returned back from our trip to the H10 Rubicon. Overall we had a great holiday. The hotel is mostly impressive, especially the Piano Bar and the reception area. The food in the larger buffet restaurant offered a very extensive choice and suited all tastes....More
TripAdvisor gives a Certificate of Excellence to accommodations, attractions and restaurants that consistently earn great reviews from travellers.
Amenities
Top amenities
Pool
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Tennis Court
Details
Price range
US$84 - US$262 (Based on Average Rates for a Standard Room)
Hotel class
Star rating provided by Expedia.
Hotel Style
#5 Green Hotel in Playa Blanca
#5 Spa Hotel in Playa Blanca
#6 Top resorts Hotel in Playa Blanca
#7 Romantic Hotel in Playa Blanca
#11 Family Hotel in Playa Blanca
#12 Luxury Hotel in Playa Blanca
Room types
Suites ,
Non-Smoking Rooms ,
Family Rooms ,
Accessible rooms
Number of rooms
584
Reservation Options
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When we were there the hotel was undergoing renovations so they were relaxed about dress code in all the restaurants. When it is all completed I guess it will be different as they are aiming for 5* status.
I booked with thomson and had 2 rooms next door to each other. I was travelling with my husband and 2 13 year old sons. For us doing this gave us plenty of space. My sister in law was also on holiday with us she had one room... More
I booked with thomson and had 2 rooms next door to each other. I was travelling with my husband and 2 13 year old sons. For us doing this gave us plenty of space. My sister in law was also on holiday with us she had one room with her and 3 kids. She did find it a bit cramped and went to the balcony to get some time alone. We let our nephew use our sons shower to get ready to save 4 people using 1 shower. I don't know how big the suites are. ..but would definitely recommend having 2 rooms next door to each other. The hotel was emailed asking for the rooms to be next door. We had a key for both rooms.
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Canada (English)