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De Soeten Haert

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32 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Wijchen, The Netherlands
Level Contributor
6 reviews
Reviewed 20 April 2016

Cottage was dirty, ants crawling everywhere in the living room, poor maintenance, terrible mismatched beds, table not suitable for 7 adults but it was rented as suitable for 7. Terrible costumer service. We made one mistake by making noise past 11 pm. Security came by at 11:20 pm, we apologised and sopped the game we were playing instantly. The next morning received a threatening letter stating that due to the 1 complaint we hat to pay an extra deposit of €50,- each before 4 pm or we would be removed from the park. (We paid in total €260,- for the whole weekend including €60,- deposit). After speaking on the phone with a very grumpy employee. We decided that we were nt sure we would be seeing that deposit back. So we decided to break off our holiday and return home 2 days early. After filing a complaint the company hides behind the terms and conditions. It would be normal to give 1 warning and then on the second offence a financial consequence. But here they haven'theard of customer... More 

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Thank Stacey V
Gosport, United Kingdom
Level Contributor
162 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed 25 September 2015 via mobile

Probably the worst bungalow park we have been to in decades of coming to Holland. Scruffy bungalow in desperate need of redecoration, leaking dishwasher, broken kitchen hob extractor, no ventilation in the bathrooms, broken mop, the list goes on. Friday night our allocated parking area was full of unauthorised cars and despite complaining to reception about the fact that we could not get near our disabled bungalow for parking on our fifth John here, nothing was done. If all Roopot properties are the same then avoid them. More 

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Thank MikeH589

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Amenities

Additional Information about De Soeten Haert

Address: Rampweg 14, 4326 Renesse, The Netherlands
Region: The Netherlands > Zeeland Province > Renesse
Price Range: $47 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — De Soeten Haert 3*
Number of rooms: 3
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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Don't get cottage 30 it's terrible!”
 of 5 bubbles StaceyHendriks, 20 Apr 2016 | Read review
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