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    Bannatyne Hotel - Charlton House

    Charlton Road, Shepton Mallet BA4 4PR, England
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$186
          US$181
          US$186
          US$181
          US$186
          US$181
          Traveller (388)
          Room & Suite (230)
          Dining (39)
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          Overview
          • Excellent62%
          • Very good24%
          • Average10%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “spa break” (79 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Pool
          Non-Smoking Rooms
          Restaurant
          Room Service
          Suites
          Fitness centre
          Wheelchair Access
          Meeting Rooms
          Laundry Service
          Tennis Court
          Private Balcony
          4.0 Star Hotel
          All hotel details
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          Rooms
          Jul 9Jul 10
          |
          1 room, 2 adults, 0 children
          Standard Room

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          Standard Room

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          Write a Review
          Reviews (949)
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          There are newer reviews for Bannatyne Hotel - Charlton House See the most recent reviews

          11 - 15 of 946 reviews

          Reviewed 16 May 2017 via mobile

          We spent 3 nights at Charlton House for our mini moon break in April. The front of house and spa staff were wonderful, especially the reception team who answered all our questions. We had a brilliant stay and hope to visit again for our anniversary...More

          Thank Jennifer P
          Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 17 May 2017

          Thank you for taking the time to review us with some creative feedback Jennifer P. I am glad to hear that you enjoyed the majority of your stay. We pride ourselves on great customer service & I am glad that this was reflected, however saddened...More

          Reviewed 15 May 2017 via mobile

          Another fantastic night away in this gem of a boutique hotel, complimentary upgrade on check in was a lovely surprise, great facilities, wonderful food, amazing treatments, a truly great place.....see you next year

          Thank Jenoli2016
          Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 16 May 2017

          Thank you for taking the time to write this short & sweet review Jenoli2016. I am glad that you had a great time with us at Charlton House! I look forward to welcoming you back very soon. Best wishes, Lewis Collins

          Reviewed 1 May 2017

          We booked a one night, two people spa package at Charlton House. We double checked before we booked that baby's are allowed and, as a family, we were excited about our stay. The house was beautiful and the decor matched the elegance and history of...More

          Thank Laura-Ellice
          Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 8 May 2017

          Thank you for taking the time to review us Laura-Ellice. I am glad to hear that you enjoyed the majority of your stay with us. We often host weddings here at Charlton House & try to keep disruption to a minimum for our guests. However...More

          Reviewed 1 May 2017 via mobile

          We arrived for our one night stay early on Saturday afternoon. From the outside the hotel is grand and the small grounds to the front very well kept. The stream and fountain, which acts as a roundabout, were lovely features which added to the stately...More

          Thank Ben P
          Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 8 May 2017

          Thank you for taking the time to review us with some creative feedback Ben P. I am glad to hear that you enjoyed the majority of your stay with us, however disappointed to hear that you felt your restaurant experience left room for improvement. I...More

          Reviewed 29 April 2017 via mobile

          Stayed on the 26th of April for the night before heading to London, we were complimentary upgraded which was fabulous!! We stayed in a twin room, we had two bathrooms which was convinient and a small area to sit outside, also there was a gate...More

          Thank Clairebrackpool1
          Response from BannatyneCH, Front Office Manager at Bannatyne Hotel - Charlton HouseResponded 8 May 2017

          Thank you for taking the time to write such a positive review Clairebrackpool1. I am glad that you enjoyed your time with us at Charlton House. I will pass on your feedback to the team, Brogan in particular! Kindest regards, Lewis Collins

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          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Room Service
          • Free Parking
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Room Service
          • Free Parking
          • Meeting Rooms
          • Breakfast included
          • Laundry Service
          • Banquet Room
          • Things to do
          • Restaurant
          • Fitness Centre with Gym / Workout Room
          • Pool
          • Tennis Court
          Details
          • Price range
          • US$102 - US$304 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms
          • Number of rooms
          • 28
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Travelocity, Orbitz, Hotwire, Booking.com, Priceline, TripOnline SA, Cheap Tickets, HRS and Hotel.de so you can book your Bannatyne Hotel - Charlton House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Somerset >
          • Shepton Mallet
          • Also Known As
          • Bannatyne`s Charlton House Hotel Shepton Mallet ,
          • Charlton Hotel Shepton Mallet ,
          • Bannatyne Hotel - Charlton House Shepton Mallet, UK - England
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          Traveller (388)
          Room & Suite (230)
          Dining (39)
          Pool & Beach (6)
          Hotel & Grounds (332)
          Bathroom (17)
          Family and Play Areas (1)
          Nearby
          Sponsored by:
          Nearby Restaurants
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          Nearby Attractions
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          Questions & AnswersAsk a question
          Cjryeovil
          Hi, does anyone know if you can have lunch in the spa area, or can you have lunch in the main lounge in spa dressing gowns? Thanks
          9 April 2017|
          Answer
          Response from Enquiries C |
          Hi. Yes of course you can go into the restaurant in your robes. you can also eat in the lounge areas or on our terrace in the garden. Kind regards Sam
          0
          Votes
          Cjryeovil
          Hi, does anyone know if you can have lunch in the spa area, or can you have lunch in the main lounge in spa dressing gowns? Thanks
          9 April 2017|
          Answer Show all 3 answers
          Response from fiveprimes | Reviewed this property |
          It is not possible to eat in the spa it's far too small. It is however possible to go into the lounge in your robes. Very nice treatments and the food is very good.
          0
          Votes
          nikibluesky
          Hi there , would it be realistic to get the train to Castle Cary and a taxi from there to the hotel?
          11 January 2017|
          Answer Show all 7 answers
          Response from BannatyneCH | Property representative |
          Hello nikibluesky Castle Cary is very close to the hotel and a maximum of 15 minutes drive by taxi. There is generally good level of Taxi availability outside the station but if you prefer to go safe give us a call and we... More
          2
          Votes
          Room Tips
          "Rooms at the rear have nice views of the garden"
          Read review
          "upgrade to the deluxe for an extra £30. It was worth it."
          Read review
          "Wi fi not always easy to access. Certain parts of the hotel not easily accessible if mobility impaired."
          Read review
          "Room 14 has a wee patio and separate access. Very nice"
          Read review
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