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    Bannatyne Hotel - Charlton House

    Charlton Road, Shepton Mallet BA4 4PR, England
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    2017-12-03 2017-12-04
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    US$116
    US$91
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    US$116
    US$91
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    Traveller (447)
    Room & Suite (232)
    Dining (39)
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    Overview
    • Excellent60%
    • Very good24%
    • Average11%
    • Poor3%
    • Terrible2%
    Travellers talk about
    “spa facilities” (75 reviews)
    “afternoon tea” (60 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Fitness centre
    Wheelchair Access
    Meeting Rooms
    Dry Cleaning
    Tennis Court
    Private Balcony
    4.0 Star Hotel
    All hotel details
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    Holiday Inn Express Bath
    1,504 reviews
    #19 of 34 hotels in Bath
     
    Best Western Plus Swan Hotel
    967 reviews
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    Babington House
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    Premier Inn Wells Somerset Hotel
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (1,000)
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    271 - 275 of 997 reviews

    Reviewed 15 March 2016 via mobile

    My husband and I stayed for a spa break on a Monday night and were very pleased with our choice as we drove up to the hotel. It looks beautiful and very well maintained. Reception was great and showed us round the hotel on the...More

    Thank MirandaSan
    Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 18 March 2016

    Dear MirandaSan, Thank you for taking the time to post a review. I am delighted to see that you enjoyed your stay, customer feedback is really important to us. I hope that you will come and visit us again soon, Kind Regards, Dominee Worman.

    Reviewed 14 March 2016

    Spent a night here in Feb 16 for my birthday. Just myself and my husband. I would definitely recommend this Hotel for a relaxing break. The staff were very welcoming and polite and helpful. The Spa was perfect and we would definitely stay here again.

    Thank Wendy M
    Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 15 March 2016

    Dear Wendy M, Thank you for awarding us five stars. I was so pleased that you enjoyed your birthday celebrations. We hope that you will come and visit us again soon, Kind Regards, Dominee Worman.

    Reviewed 5 March 2016 via mobile

    Stayed for 1 night in a deluxe double, the Room was really nice and the bed was very comfy. The spa facilities were great, and never seemed too busy. The highlight of our stay had to be the food, it was excellent and staff very...More

    2  Thank Gemma23mahony
    Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 10 March 2016

    Dear Gemma23mahony, Thank you for awarding us five stars. I was delighted to see that you enjoyed your stay with us. Chef and the team were delighted with your feedback. I hope that you will come and see us again soon, Kind Regards, Dominee Worman.

    Reviewed 4 March 2016 via mobile

    We visited here for a 2 night break at a cost of £340 in early March. The price included 2 nights stay in a standard room,x2 50min treatments,breakfast on both days,X1 evening meal and an afternoon tea,plus use of spa facilities. Overall we felt the...More

    Thank Jules81Surrey
    Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 10 March 2016

    Dear Jules81Surrey, Thank you for taking the time to post a review. I was pleased to see that you thought your stay was good value. We pride ourselves on friendly staff so I was delighted with your feedback. I have taken note of all your...More

    Reviewed 2 March 2016 via mobile

    Stayed over for a one night spa break, amazing service, beautiful hotel, gorgeous spa , and the most comfy beds. Absolutely loved our stay. I ate a vegetarian breakfast which was lovely bit surprised to see that Full English breakfast don't include baked beans or...More

    Thank Gurminder K
    Response from BannatyneCH, Guest Relations Manager at Bannatyne Hotel - Charlton HouseResponded 4 March 2016

    Dear Gurminder K, Thank you for awarding us five stars. I was delighted to see that you enjoyed your stay with us. I hope you will come and visit us again soon, Kind Regards, Dominee Worman.

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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Breakfast included
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Pool
    • Tennis Court
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$102 - US$1,075 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    • Number of rooms
    • 28
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Somerset >
    • Shepton Mallet
    • Also Known As
    • Bannatyne`s Charlton House Hotel Shepton Mallet ,
    • Charlton Hotel Shepton Mallet ,
    • Bannatyne Hotel - Charlton House Shepton Mallet, UK - England
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    Traveller (447)
    Room & Suite (232)
    Dining (39)
    Pool & Beach (6)
    Hotel & Grounds (388)
    Bathroom (18)
    Family and Play Areas (1)
    Nearby
    Sponsored by:
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    Ask a question
    Questions & Answers
    ttsteele1948
    30 August 2017|
    AnswerShow all 2 answers
    Response from Alison F | Reviewed this property |
    Yes, they let me use the spa facilities while I was waiting for my room.
    0
    Votes
    Weybiza
    5 July 2017|
    AnswerShow all 4 answers
    Response from Guillaume L | Property representative |
    Thank you for your enquiry Weybiza. We have designated smoking & non smoking tables in our grounds towards the back of the property. Kindest regards, Lewis Collins
    0
    Votes
    Cjryeovil
    9 April 2017|
    Answer
    Response from Enquiries C |
    Hi. Yes of course you can go into the restaurant in your robes. you can also eat in the lounge areas or on our terrace in the garden. Kind regards Sam
    0
    Votes
    Room Tips
    "The rooms at the top of the stairs were so pretty; built into the eaves"
    Read review
    "Try the Spa"
    Read review
    "Not the ground floor"
    Read review
    "Room 25 was big, with a private terrace area and a beautiful bathroom"
    Read review
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