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Coconut Bay Beach Resort & Spa

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Coconut Bay Beach Resort & Spa
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5,521 Reviews from our TripAdvisor Community

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There are newer reviews for Coconut Bay Beach Resort & Spa
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Showing 5,451: English reviews
Carson, California
Reviewed 1 week ago

Planning our trip to St. Lucia was an easy as it could be with Beach Bum Vacations. Our Travel Agent, Sue, took care of all the intimate details. Our flights, reservations and even our nightly dinner reservations were pre-arranged for us. The Resort was quiet and had lots of things to enjoy including a water park, an adult oasis for...

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Helpful?
14Thank mzshalog
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

mzshalog, Thank you for your review. We are pleased that you had such an enjoyable stay and we look forward to welcoming you back soon for another unforgettable vacation experience. Cheers and safe travels, Karl.

Nazareth, Pennsylvania
Reviewed 1 week ago

I've been to many all inclusive so expected CB to be of the same standards. We were poorly mistaken. Upon arrival at 2:30PM we were told our room was not ready and the restaurant was closed. We were pointed toward the direction of the grille, with no other guidance. After figuring out how to order and eating lunch we returned...

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Helpful?
1Thank SusanneMD
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

SusanneMD, Thank you for your review. We are sorry you did not have the wow experience the majority of our guests do have and appreciate your feedback. As we are always improving our product we will definitely address your concerns and improve upon them. We hope you choose Coconut Bay again in the future. Cheers and safe travels, Karl.

Boston
Reviewed 1 week ago

First, be aware I would give this place 5 stars if I could, and I'd still return here in a heartbeat. The property is gorgeous, the staff fantastic, the food and drink terrific, had a great time on the catamaran excursion, etc. But when so many others say the place needs a few "updates," that appears to mean safety additions....

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Helpful?
2Thank MinimeeBoston
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

MinimeeBoston, Thank you for your review. We are pleased that you had an enjoyable vacation and experienced excellent service throughout. We can only apologize for our shortcomings and can assure you that repairs and refreshments to our establishment are on the way. We hope to welcome you back in the future to enjoy the improvements. We thank you for choosing...

Perth, United Kingdom
Reviewed 1 week ago via mobile

Location of the hotel is ideal after your flight from the UK after approximately 20 mins for landing we were in our room. Check in was quick and we were able enjoy a few hours before the sun set. The hotel is ideal if your looking for a very relaxed chilled out break in the sun. The sunrise section has...

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Helpful?
1Thank Missypp
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Missypp, Thank you for your review. We are pleased that you had a relaxing and enjoyable stay with us. Having the opportunity to explore St Lucia by both land and sea while relaxing in the island sun makes for a wonderful holiday. We thank you for choosing Coconut Bay and we hope to see you again soon. Cheers and safe...

Reviewed 1 week ago

My family and I traveled at the end of Sept 2016 for a week-long vacation with a 4- and 6-year old. This resort was excellent, with their island entertainment and polite staff, and it was also great for parents hoping for quality child care while they take an hour or two every day to themselves. Sarah and Nasha were so...

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Helpful?
1Thank Brett S
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Brett S, Thank you for your review and ringing endorsement. We are all so pleased you had such a delightful stay and met so many of our wonderful team in the process. The entire team thanks you for visiting Coconut Bay for a fun filled family vacation and we look forward to welcoming you back soon for another unforgettable vacation...

Toronto, Canada
Reviewed 2 weeks ago

My wife, two daughters (4 years and 7 months) and I visited Coconut Bay Beach Resort the week of November 13th. My parents and in-laws also joined us. The resort is very nice, but I do think they could make minor improvements to make the experience much better. The bathrooms do need upgrades as some others have mentioned. The buffet...

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Helpful?
Thank VCfromToronto
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

VCfromToronto, Thank you for taking the time to review your recent experience at our resort. We do commit to improving any highlighted areas of shortfall and as such we hope for a future opportunity to share with you an improved experience. We thank you for chosing Coconut Bay and hope to welcome your family back soon. Cheers and safe travels,...

Essex
Reviewed 2 weeks ago

One of my favourite Islands and this hotel is great for kids. It is basic no luxury but everything is a good standard so deserves its 4* rating. I have fully reviewed this hotel on YouTube, just visit Saville Travel for my view. Susannah Saville

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Helpful?
Thank susannahraven
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

susannahraven, Thank you for your review. We are all very pleased we had the opportunity to share with you an amazing St Lucia holiday. Cheers and safe travels, Karl.

Philadelphia, Pennsylvania
Reviewed 2 weeks ago

I'll dive right into the good stuff folks. I’ll hit the positive stuff first and then hit the negative after and throw in a tip at the end. So if you don’t want to hear the good stuff, scroll down a bit. To set the stage,:my wife and I went here for 5 days in mid November 2016 for our...

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Helpful?
7Thank JasonS755
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

JasonS755, Thank you for your review. We are delighted to know of the positive impacts of your stay and we have also noted your other comments and recommendations. Again we thank you for your review and hope to see you in the future. Cheers and safe travels, Karl.

Vaughan, Canada
Reviewed 2 weeks ago

This will be a lengthy review, so if you obsess over your vacation destination, bear with me. Short review: Great destination for a family vacation. If you have younger children, you will get a lot of bang for your buck. Hotel is right near the airport (5 minute bus ride) which saves trouble, but not so close that the airplanes...

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Helpful?
Thank Rupture
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

Rupture, Thank you for your review and for making us your choice of destination for a phenomenal family holiday. We are delighted to know of the areas which complimented your stay and we hope to see you again in the not too distant future. Cheers and safe travels, Karl.

Decatur, Georgia
Reviewed 2 weeks ago

My vacation which was supposed to start Saturday, November 12th was delayed due to my passport expiring in 85 days which did not meet the passport regulations for St. Lucia of 90 days according to Delta Airlines. At check in when I arrived on Wednesday I mentioned this to the concierge desk person Alanna instead of listening to my suggestion...

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Helpful?
1Thank sposey04
Karl-Oskar H, General Manager at Coconut Bay Beach Resort & Spa, responded to this review

sposey04, We are thankful for your review and we noted your experience was not aligned with our usual happy guests’ feedback. We do commit to improving any highlighted areas of shortfall and as such we hope for a future opportunity to share with you an improved experience. Cheers and safe travels, Karl.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Bar/Lounge
  • Free Breakfast
  • Room Service
  • Free Internet
  • Spa
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Breakfast
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Situated on 85 acres, Coconut Bay Beach Resort & Spa offers two worlds in one prominent oceanfront setting along St. Lucia's exotic south coast. Located closest to the international airport and the island's most exciting attractions, this all-inclusive resort features: 250 air-conditioned rooms, 4 restaurants plus beach grill, 7 bars including swim-up pool bar, 5 pools (including 2 adults only), 1 mile of beach, complete fitness centre, oceanfront spa, the island's largest waterpark, supervised Kidz Klub, paintball, kitesurfing, snorkeling, kayaking, stand-up paddle boarding, daily activities, nightly entertainment and much more! Designed to please all ages, this casually Caribbean, incredibly all-inclusive retreat is perfect for singles, families, couples, weddings or honeymoons. ... more   less 

Additional Information about Coconut Bay Beach Resort & Spa

Address: PO Box 246, Beanfield, Vieux Fort, St. Lucia
Region: Caribbean > St. Lucia > Vieux Fort Quarter > Vieux Fort
Price Range: $428 - $1,405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Coconut Bay Beach Resort & Spa 4*
Number of rooms: 250
Reservation Options:
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Also Known As:
Coconut Bay Resort St Lucia
Coconut St Lucia
St Lucia Coconut Bay Resort
Coconut Bay Resort All Inclusive
Spa Coconut Bay
Resort Coconut Bay
Coconut Bay Beach Resort St Lucia
Coconut Bay Resort Spa St Lucia
Coconut Bay Beach Resort & Spa St. Lucia/Vieux Fort
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Questions & Answers

Here's what travellers have asked, with answers from Coconut Bay Beach Resort & Spa staff and other travellers.
558 questions
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Questions? Get answers from Coconut Bay Beach Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better”
 of 5 bubbles mads2787, 3 Dec 2016 | Read review
“3rd and fourth floors have the best view”
 of 5 bubbles Meadowsofhay, 30 Nov 2016 | Read review
“Rooms are small”
 of 5 bubbles macaella0, 30 Nov 2016 | Read review
“While we did not travel with kids, we stayed on the Splash side of the Resort that is intended for kids. It was still very quiet.”
 of 5 bubbles mzshalog, 28 Nov 2016 | Read review
“The wording is misleading with "Splash Deluxe". I would be sure you ask exactly what you're getting otherwise you'll be disappointed.”
 of 5 bubbles SusanneMD, 27 Nov 2016 | Read review
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