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Av. Rafael Ariztia 527, Quillota Chile
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Traveller (20)
Room & Suite (13)
Dining (7)

About

#5 of 6 B&Bs / Inns in Quillota
Location
Cleanliness
Service
Value
En Open Hotel nos encanta sentir que nuestros clientes se sienten acogidos, somos un hotel nuevo pero con gran vocación por el servicio, buscamos la máxima eficiencia y trabajamos duro día a día para que su consecuencia sean Clientes Felices.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Banquet room
Meeting rooms
Spa
Concierge
Wifi
Hot bath
Outdoor pool
Bar / lounge
Restaurant
Breakfast available
Snack bar
Newspaper
Non-smoking hotel
24-hour front desk
Express check-in / check-out
Laundry service
Ironing service
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Room features
Soundproof rooms
Air conditioning
Desk
Housekeeping
Room service
Minibar
Bath / shower
Complimentary toiletries
Safe
Telephone
Wake-up service / alarm clock
Hair dryer
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Room types
Non-smoking rooms
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
48Reviews1Q+A1Room tip
Traveller rating
  • 6
  • 17
  • 10
  • 8
  • 7
Time of year
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roycen889 wrote a review Nov. 2017
Alexandria, Louisiana41 contributions12 helpful votes
I was forced to stay here but I was hopeful upon arrival. The lobby area is clean and in good condition. The staff was very helpful and made sure I got to my room early because I had just gotten off work from nightshift. When I got to my room, the disappointment began. The rooms are small. Very small. The king size bed is comfortable, however. The bathroom is in good condition and towels are sufficient. The shag carpeting is ugly and dirty. There is a huge window facing south. This allows way too much sunlight in, in my opinion. Not only that it makes the room incredibly hot in the afternoon. The view is of the multiple train tracks adjacent to the property. This is a noisy problem if you plan on sleeping during the day. Now, you're probably wondering why I am giving it a 1 star review since so far I have had minor inconveniences and noise complaints beyond the control of the hotel. The reason Open Hotel, Quillota is so deserving of a 1-star review is because the air conditioners don't work. Not just in my room, but in every room. My co-workers confirmed this. When I asked about getting it repaired I was told that it is, "not possible." It IS NOT possible to have the air conditioner repaired at a modern hotel. They even have digital thermostats in the rooms. WHO IS RESPONSIBLE FOR THIS? The thermostat did work enough to tell me it was 30 degrees C in the room. That translates to 86F for you gringos reading this. To top it off the internet is sketchy and I had to get the hotel staff to get my phone to connect because the obvious network, "Open Hotel" was not cooperating. The staff here deserves 5 stars but the hotel management deserves to be fired. Get your AC fixed! It's 2017 for crying out loud.
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Date of stay: November 2017
Rooms
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: Choose a different hotel
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Marian C wrote a review Mar. 2014
Aldie49 contributions19 helpful votes
If you have to go to Quillota, this is where you will have to stay. Not the ideal location, just off the highway next to Easy a Giant DYI store and a Santa Isabel supermarket and right next to the train tracks. The train goes by at all hours of the day and night and just to let you know, blows its whistle(horn) loudly because there is a crossing next to the hotel entrance. The room was ample but two twin beds,(no mattress pad) flat screen TV, wifi, AC but you had to call downstairs to have it turned on. Mini bar(sort of) in closet. Drawers in closet didn't close properly. Bathroom had a jacuzzi but did not try it. Shower was adequate. Tap in sink was loose but maintenance came and tightened it. Quite clean but hallways and lobby need work.
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Date of stay: March 2014Trip type: Travelled on business
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PRICE RANGE
US$67 - US$173 (Based on Average Rates for a Standard Room)
LOCATION
ChileValparaiso RegionQuillota
NUMBER OF ROOMS
36
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