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Hotel Zafiria

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Traveller (153)
Room & Suite (44)
Pool & Beach (15)

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About

#7 of 17 hotels in Matala
Location
Cleanliness
Service
Value

Finding an ideal budget friendly hotel in Matala does not have to be difficult. Welcome to Hotel Zafiria, a nice option for travellers like you.

Guest rooms offer amenities such as a refrigerator and air conditioning, and guests can go online with free internet access offered by the hotel.

The property also boasts a pool and a poolside bar, to help make your stay more enjoyable. If you are driving to Hotel Zafiria, free parking is available.

While staying in Matala, you can get some delicious shrimp at Scala, which is a short distance from Hotel Zafiria.

Hotel Zafiria looks forward to welcoming you on your visit to Matala.

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Property amenities
Free internet
Internet
Pool
Outdoor pool
Free breakfast
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Non-smoking hotel
Bar / lounge
Restaurant
Breakfast buffet
Poolside bar
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Room features
Air conditioning
Private balcony
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Good to know
HOTEL CLASS
2.0 of 5 stars
Languages Spoken
English
200Reviews7Q+A14Room tips
Traveller rating
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dalm0m wrote a review Jun 2023
NJ1788 contributions117 helpful votes
This is a great beach hotel. It’s older (think roadside motel from the 1950s) but it has been retrofitted with tiny private bathrooms. It’s immaculately clean. The shower is so small, I couldn’t stand with my hands on my hips or bend over when I dropped something. But the water was hot and it’s functional despite a miniscule sink. We had a nice room on the top floor with a large balcony from which we could see Matala bay and the beach. The beds were not that comfortable with thin mattresses. I liked the old polished wood in the lobby. The place has gleaming marble-like floors throughout including on the stairs. The stairs were a tad slippery but there are handrails. The whole place has a low key beachy vibe. The breakfast offerings were meager but bread, cheese, cereal & pastry were filling enough. The outside patio was lush with plants and made a nice oasis. There was also a bar & some inside tables but the bar never seemed to be open. The staff always had a warm greeting and a smile for guests but there was a sense that they were not open to chit chat. (that may just be my American perspective) Up in back there is a huge pool with lots of lounge chairs. It looked like there was a bar area. It was too cold for the pool to be opened but it is probably a rockin’ place in season. There is a tiny parking lot that fits about 6 cars if everyone parks neatly & courteously. There are for-pay lots about a block away. Everything in town is in easy walking distance.
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Date of stay: April 2023
Value
Location
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Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Niall W wrote a review Apr 2022
4 contributions
We arrived in Matala without booking a room and decided we liked the look of Hotel Zafiria. We were not disappointed. Our room was en uite with a great hot shower (not always the case in Cretre). It was clean nd comfortable. The staff were chatty and always helpful. Room rate included a buffet breakfast
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Date of stay: April 2022
Location
Cleanliness
Service
Room Tip: Good view of the beach and caves from our second floor balcony
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George T wrote a review Aug 2020
13 contributions28 helpful votes
Horrible experience! We had booked a 5 night stay with my partner as we were driving though Crete for our summer holidays. Having been to Matala and Crete a few times before we thought we’d get a budget hotel to save some money but never going back to this place again! 1. When we came in to the reception to check in, the person I spoke to -who I assume is the owner - was just plain rude. He gave no explanation about anything, e.g. what time was breakfast served, where was the pool, when the cleaners would come etc. But just gave me a key, showed me to the building across which is where the room was and left. 2. So I go upstairs and enter the room and surprise surprise, IT HAD NOT BEEN CLEANED. Some people might think this is not important but let me remind you, there is a second wave of COVID-19 happening so I would expect them to at least check if the room is ready for the next guests! 3. The hotel advertises there is free parking. INCORRECT. There is an unsecured “designated” piece of land with space for 7-8 cars (including the staff’s vehicles... really?) so if there is no space there (which is usually the case) you need to find a spot on your own! Free hotel parking is false advertising. 4. The room was tiny. It was just a bed with two bedside tables and a stand with a mirror (with a tv on a wall that I am sure no one ever uses). In the bathroom, the shower area was so small one person could not even fit in it. 5. The linen and towels we got were NOT clean. One towel had brown stains on it (not kidding) and the sheets where so thin from all the years of washing they were falling apart and you could see right through them. 6. The room was extremely outdated - The mattress was the most uncomfortable thing I have slept on and I have stayed in hostels and bunk beds and never complain about these things. You could literally see that the two sides of the double bed had sunk in and therefore after the first couple of days we started waking up with back pains. Also, the fridge was making so much noise (probably because it was so old) it was waking us up and unfortunately with this heat we needed to have cool water so we couldn’t just unplug it! 7. In the bathroom the stand over the sink had a disgusting smell. We even tried to clean it with wet wipes and sanitizer but the smell never went away... 8. The breakfast system they had was a joke. A small bench with a few things (fine, it is a budget hotel, we get it) and two ladies that supposedly serve you from the “buffet” to make sure no one is touching the food etc. Let me tell you, NO ONE wears masks and if they do they just put it under the nose / chin or even elbow. Apparently it is just an accessory and is only used in case the authorities make a surprise visit. The food was just just bad. 9. Finally, in our first morning when we decided to go downstairs to get to the beach we had to walk past animal feces at the stairs area. I don’t post many reviews but this experience had to be shared. Avoid if you want to enjoy Matala. It is a shame if you have to waste your time with all the hotel problems rather than looking for the next beach and / or restaurant visit.
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Date of stay: August 2020Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from DIONISSIO DIONISSIO, Ιδιοκτήτης at Hotel Zafiria
Responded May 28, 2021
Athough you did not stay in our hotel , reporting everything wrong, for example in serving breakfast the girls wore masks normally all over the face. You are the only one who saw something else. Nevertheless THANK YOU
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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dianaflo wrote a review Dec 2019
Coromandel Peninsula, New Zealand26 contributions42 helpful votes
We loved this hotel with its outdoor pool situated under the cliff with pool bar and lit up at night. Great outdoor courtyard with excellent live band playing. Walked across the road where steps led down to the beach. Hippie vibe retained but updated. Loved also the back lit caves on the cliff opposite.
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Date of stay: August 2019
Rooms
Cleanliness
Service
Room Tip: Top floor is quieter and closer to the pool.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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JanitaCzech wrote a review Oct 2019
United Kingdom93 contributions81 helpful votes
The hotel is OK, it is not a luxurious one, but comfortable and clean. The staff was very nice and helpful. I wouldn't hesitate to go there again. The city beach is very near. There are several car rentals nearby, we rented a car from Nikos and made several trips on our own.
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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VIPtripsISRAEL wrote a review Aug 2019
Crete, Greece38 contributions23 helpful votes
Love this place. You have great breakfast. Beautiful wish. Wifi, air conditioner in the room. This year we were in a new room on the 2 floor with new strong shower. Clean beds. Also you have a bed for child for free. Big space in the lobby.television in the room. But the most I portent that you have a possibility to walk around because you already situated in the center of matala. Very happy to stay here and come back again.
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Date of stay: August 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Advking1 wrote a review Aug 2019
Wilmette, Illinois26 contributions57 helpful votes
The Zafiria hotel, large and well located in the middle of amazing Matala. Catering to returning generations of visitors and friends, the Zafiria has long been positioned as the center of fine hospitality in Matala. One only need to witness the daily parade of repeaters as they stroll through the reception. All of this has been created by the remarkable smile, helpfulness and unstoppably friendly attitude of the hotel manager, Dionnissi. While is is true that the hotel is wanting some renovation, it is indeed receiving it, on an annual basis it appears. What Zafiria has though, in spades, is hospitality, which indeed seems to trump a dark reception area, when Dionnissi lights it up with personality. Contrary to another review, my repeated experience is also that the large cleaning staff keep the entire building very, very clean. The pool area, is also a wonderful highlight. When in Matala, wanting old style help and hospitality? Check out Dionissi and the Zafiria team. You will Not be disappointed.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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CompassSpinner wrote a review Jul 2019
Bristol, United Kingdom465 contributions329 helpful votes
Really disappointing bar. The tropical smoothie menu looked enticing enough but the drinks were actually laced with sugar. I think I lost a tooth. Also, the boiled egg was overpriced and the interior lacked air conditioning. Poor indeed!
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Date of stay: July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Atairiastos wrote a review Oct 2018
Palaiokastro, Greece551 contributions330 helpful votes
Very old hotel in an outstanding location, downtown Matala, whereas in the past was the hurt of the hippie community. Desperate needs renovation. Not very clean as well. I think it is open even in wintertime.
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Date of stay: October 2018Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Eva J wrote a review Sep 2018
Prague, Czech Republic41 contributions60 helpful votes
It is a "only" two stars hotel. It is near the sea (max. 100 m), it has its own swimming pool and is very, really very clean. I would add 1 star. Continental breakfasts are rich and can be enjoyed on the hotel's terrace.
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Date of stay: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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PRICE RANGE
C$65 - C$98 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
zafiria hotel crete
LOCATION
GreeceCreteHeraklion PrefectureMatala
NUMBER OF ROOMS
60
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Zafiria - UPDATED Prices, Reviews & Photos (Matala, Greece) - Tripadvisor

Frequently Asked Questions about Hotel Zafiria
Which popular attractions are close to Hotel Zafiria?
Nearby attractions include Matala Beach (0.1 km), Matala Caves (0.1 km), and MARINERO BAR (0.2 km).
What are some of the property amenities at Hotel Zafiria?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Hotel Zafiria?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel Zafiria?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
What are some restaurants close to Hotel Zafiria?
Conveniently located restaurants include Bistronomy Matala, George's Yard, and SCALA Fish Bar Restaurant & Hotel Boutique.
Are there opportunities to exercise at Hotel Zafiria?
Yes, guests have access to a pool during their stay.
Are pets allowed at Hotel Zafiria?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Hotel Zafiria?
Many travellers enjoy visiting War Tunnel (12.8 km).
Does Hotel Zafiria have any great views?
Yes, guests often enjoy the mountain view available here.