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Hilton Rome Airport Hotel

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Hilton Rome Airport Hotel
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3,985 Reviews from our TripAdvisor Community

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Showing 2,866: English reviews
Rome, Italy
Reviewed 31 January 2015

Forced us to sign a pet agreement for a certified service dog, there is no railroad station shuttle (as advertised), it is 8 people moves (5 of which were broken down) from the main terminal--not just a terminal car away (as advertised), inadequate a/c would not hardly cool 85-F degree room, slow sink and toilet drains, no sheets or blankets...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
3Thank Steven F
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your review. I am very sorry to hear that the overall experience has been far below your expectations. Regarding the form signed at check in, this is required to cover for unexpected damages or additional cleaning if required. The courtesy shuttle has only one stop in the City Center, near Piazza Venezia, as clearly...

Cincinnati, Ohio
Reviewed 27 January 2015

The shuttle system is misleading, it only goes to one terminal. the internet should be free, their computer in lobby is antiquated, didn't work. the hotel needs a facelift . They don't use a top sheet under the duvet, when asked they said they change and wash each time. i don't believe it. if that's true, its a waste of...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank slancio15
Chateaugiron, France
Reviewed 26 January 2015

Stayed there again, and as an "upgrade" was sent to the highest, 7th floor. The room was large, but dull and empty and VERY noisy.... I had to wear earplugs to be able to sleep. There was a continuous very loud buzz that was just unbearable...

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Helpful?
Thank Michel G
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for taking the time to post your review on TripAdvisor. I am very sorry to learn that , despite the upgrade, your overnight was not satisfactory. Please accept our apologies for the noise and the inconvenience this might have caused. Rest assured that what you reported will be further investigated to make sure that the issue...

Melbourne, Australia
Reviewed 25 January 2015

Where do I start... how about I just list them: - no wifi... - no fold-away bed ready in the room even though we had one in our booking (& paid extra for it), and after I asked where it was at Reception at 2pm, at 4.45pm I received the most pathetic excuse for a fold-out bed, with an extremely...

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Helpful?
3Thank TT81
HiltonRomeAirport, Responsabile relazioni pubbliche at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to share your views on TripAdvisor. I am sorry to learn that the overall experience has not been up to your expectations and I do apologize for the issue with the extra bed and the inconvenience this might have caused. I have taken note of all your comments and they will surely...

Abu Dhabi, United Arab Emirates
Reviewed 21 January 2015

A great hotel for a quick stay-over in Rome without having to leave the airport vicinity; otherwise rather cold atmosphere, functional bar and restaurant area, and very noisy rooms - not from the outside, or planes, but you can hear almost every noise from the room on top of you....

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2Thank Hegoats
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear guest, thank you for posting your review on TripAdvisor. I am glad the overall experience has been satisfactory. I apologize for the noise from the room on top of you and for the inconvenience this might have caused. We look forward to welcoming you again very soon. Best regards. Laura Bolzoni Executive Office

Buffalo, United States
Reviewed 21 January 2015

This Hilton is just as titled - with direct walking access to/from the airport. Rooms were lovely - clean, large and bright with comfortable beds and pillows. Rainforest shower head a plus. Food and drink on Executive floor was fabulous, especially breakfast. Staff was exceptional, especially the concierge, Nada. Free shuttle bus to Rome City Center was great. Highly recommend!

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank Linda G
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you so much for posting your lovely review. It is always very rewarding to receive similar comment and know that we succeeded in delivering the kind of experience our guest expect from the Hilton. I am glad you enjoyed your stay and appreciated the friendly and professional service of the team, of Nada in particular. We look...

Bellevue, Washington
Reviewed 20 January 2015

.The hotel is located close to the airport. Although it is still quite a bit of walk from the main terminal, it is manageable with my carry-on size luggage and a backpack. I stayed here for one night to meet up with friends who would arrive the day after. Due to the size of the airport, it was hard to...

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Helpful?
Thank Tim C
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for posting your review on TripAdvisor. I am pleased to learn that the experience has been up to your expectations and that you appreciated the friendly service of our Team. Regarding the carpet, as all rooms have parquet flooring, so I will be happy to receive further details in order to address your concerns. Thank you...

Rothesay, Canada
Reviewed 19 January 2015

We stayed one night , October 9th before early flight, when we arrived , our reservation ( made by my travel agent, who made a mistake of putting it in his name)) was not in their system. The front desk staff were very friendly, and helpful. We ended up paying for another room until our prepaid reservation was worked out...

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Helpful?
1Thank Slpcody
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for taking the time to post your review on TripAdvisor. I have carefully reviewed your comments and I do apologize for the conditions of the room which clearly do not reflect the high levels of standards we deliver to our guests. I also apologize for the attitude of the cleaning staff and would appreciate if you...

Reviewed 18 January 2015 via mobile

I stayed here for 2 nights with my young daughter while visiting Rome and we thoroughly enjoyed our stay. All the staff were friendly and helpful and the courtesy bus which leaves from right outside the hotel and drops you off in the centre of Rome is a real plus point for anyone wanting to visit the capital. The room...

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Helpful?
Thank Lucie C
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, Thank you for sharing your experience on TripAdvisor. I am very happy to know that you and your family enjoyed your stay and appreciated the quality of your accommodation as well as the level of service received. I am glad you could take advantage of our courtesy shuttle to the City Center and hope you and your family...

Reviewed 17 January 2015 via mobile

it s a good hotel for a short stay. But far from the city if one willing to visit something. I recommend for those who want to be close to the airport. Clean, comfy, good food. Nice personnel, helpfull.

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Helpful?
Thank popacristina7777
HiltonRomeAirport, Responsabile relazioni con la clientela at Hilton Rome Airport Hotel, responded to this review

Dear Guest, thank you for posting your review on TripAdvisor. I am pleased to learn that the experience has been up to your expectations and that you appreciated the cleanliness and comfort of your room as well as the friendly and helpful attitude of the Team We hope we will have the pleasure of welcoming you again very soon. Best...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Meeting Rooms
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
Official Description (provided by the hotel)
Hilton Rome Airport is directly connected to Leonardo da Vinci Fiumicino Airport via a covered overpass with a moving walkway, just 7 minutes walking ditance. Stylishly appointed and modern in design, this contemporary hotel offers upscale amenities, fine dining and warm hospitality, supported by friendly and professional Hilton Team Members. 35 minutes from downtown Rome by complimentary shuttle bus 8 times a day, free wi-fi Internet access in public areas, swimming pool with Jacuzzi and Fitness Centre featuring the latest generation of cardio and strength training equipment, will help you to feel your best during the stay. 517 stylish and soundproof guest rooms including 108 Executive Rooms and 15 Suites with access to the Executive Lounge (serving complimentary breakfast and refreshments all day). On site Le Colonne Restaurant serving Buffet breakfast, lunch and dinner and Caffe Tevere Bistro with a delicious selection of pizzas, pastas, burgers and creative salads. A Kids Menu is also available, offering chicken nuggets, mini burgers and ice cream. An In-Room Dining menu is located in each guest room and offers a variety of food and beverage items for you to enjoy. Hilton Rome Airport is located 8 miles from the Parco de Medici business district and 6.5 miles from Fiera di Roma Exhibition Centre. Parco Leonardo shopping mall is just one train stop from the Airport station. ... more   less 

Additional Information about Hilton Rome Airport Hotel

Address: Via Arturo Ferrarin, 2, 00054, Fiumicino, Italy
Region: Italy > Lazio > Province of Rome > Fiumicino
Price Range: $229 - $319 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rome Airport Hotel 4*
Number of rooms: 517
Reservation Options:
TripAdvisor is proud to partner with Hilton EMEA, Booking.com, Hotels.com, Orbitz, HotelsforEveryone, Despegar.com, Cheap Tickets and Agoda so you can book your Hilton Rome Airport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton International Fiumicino
Hilton Fiumicino
Rome Hilton
Hilton Rome Airport Hotel Fiumicino, Italy
Hotel Style:
#2 Green Hotel in Fiumicino
#8 Luxury Hotel in Fiumicino
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rome Airport Hotel staff and other travellers.
95 questions
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Nedlands, Australia
New York City, New York

I have booked a room through Holland America Cruise Lines and will be arriving on the morning of October 11th at 10:30 am via Aer Lingus from Dublin. The cruise line will be picking me up the next day (October 12th) and transfer me to the cruise ship in Chivitaveccia. Could Laura Bolzoni in your Executive Office please email the following information to me Or advise me as to how I might receive this information?

Please give me an email address to contact Laura Bolzoni. This website would not permit me to submit mine!

The schedule of the complimentary shuttle bus schedule from the hotel and return to the hotel on October 11th & October 12th. including the time of the first shuttle to Rome and the last shuttle from Rome to the hotel.

The usual time that Holland America's Shuttle picks up it's passengers from the hotel.

Is my breakfast complimentary on October 12th?

If my flight arrives at 10:30 am, will my room be ready and what time do you anticipate the time to be for the first shuttle that I can take?

I only have a very short time in Rome.

The name of the Sightseeing tour operator that your hotel recommends for tours in Rome (that include pick up and return transfers from your hotel) including their website address and email address.

If possible could she please scan their brochure and email it to me?

I thank you in advance for your anticipated prompt attention and assistance.

I am looking forward to hearing back from you at your earliest convenience in order that I can make my plans.

Sincerely, Joe McG.

6 months ago

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Questions? Get answers from Hilton Rome Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Although this is an airport hotel, the soundproofing is excellent.”
 of 5 bubbles 378waynef, 24 Mar 2017 | Read review
“Just don't stay here if you don't need to. You are likely to encounter some other problem that will not get resolved to your satisfaction.”
 of 5 bubbles 81hornedfrog, 7 Mar 2017 | Read review
“Try another hotel.”
 of 5 bubbles strongforu, 14 Feb 2017 | Read review
“West side rooms have some noise from the train station; All rooms have some airplane/airport noise.”
 of 5 bubbles 46jeffa, 31 Jan 2017 | Read review
“Ask if the wifi actually works in the room!”
 of 5 bubbles johnsuggestions, 23 Jan 2017 | Read review
5 of 5