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Grand Mercure Puka Park Resort

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Traveller (203)
Room & Suite (62)
Dining (15)
Overview
  • Excellent42%
  • Very good34%
  • Average15%
  • Poor6%
  • Terrible3%
Travellers talk about
“golf cart”(25 reviews)
“puka park resort”(48 reviews)
“main building”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star accommodation
All hotel details
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Rooms
Sep. 2Sep. 3
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (841)
Filter reviews
777 results
Traveller rating
320
257
121
53
26
Traveller type
Time of year
LanguageEnglish
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320
257
121
53
26
Show reviews that mention
All reviewsgolf cartpuka park resortmain buildingsteep hillmiha restaurantrestaurant staffunderfloor heatingtree housebreakfast and dinnernative bushsurrounded by treesbush settingtennis courtsbird lifenew zealandcoromandel peninsulaspa pool
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1 - 5 of 777 reviews
Reviewed 3 weeks ago

I went for my birthday. They presented me with an amazing cake. The room had a fire turned on so the place was so warm and cozy, We had a huge bath which was awesome, The food was yummy. The service was incredible. What a...More

1  Thank Suzanne W
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 weeks ago

Dear Suzanne, It was lovely to have you stay with us for your birthday this week. We loved that you chose our property to enjoy your celebration. Thank you for your feedback regarding the team and the Resort and your surprise birthday cake. Please visit...More

Reviewed 4 weeks ago

Everything about this resort was awesome - from the booking with Nisha to the chalet and excellent breakfasts ๐Ÿ‘๐Ÿป Nothing is too much trouble - friendly and helpful staff - loved the golf cart buggies - canโ€™t wIt to come back again - well done...More

2  Thank habs729
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 weeks ago

Dear habs729, Thank you for your wonderful feedback regarding our property and especially our staff. We are truly lucky to have such a fantastic team working at the Resort. We have achieved our goal which was to make your stay memorable! We hope you come...More

Reviewed 4 weeks ago

Wife and I went for our wedding Anniversary - just recently been renovated and in great condition, our room was immaculate and we would certainly return for hopefully more than a one stay stay. Staff experience in checkin, bar and restaurant very good and food...More

1  Thank mikeH4231OV
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 3 weeks ago

Dear Mike, Thank you for taking the time to provide feedback regarding your recent stay at Grand Mercure Puka Park Resort. We love that you chose to spend your wedding anniversary with us. I am really pleased you enjoyed your stay and your meals. We...More

Reviewed July 13, 2018 via mobile

Perfect gateway in lovely beautiful place. The room was nice, clean and comfy. Staff was very helpful, professional and just nice, especially restaurant staff. The Food was amazing. Overall - Great experience.

1  Thank AlinaNZ
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 5 weeks ago

Dear Alina, Thank you for taking the time to provide feedback on your recent stay at Puka Park. I have let the team know that you had a great time and were appreciative of their service. I hope we see you again soon regards Andrea

Reviewed July 12, 2018

The small cabin did not appear a cosy place for a winter stay other than the small size of the room. The quite stark modern styling while very attractive was more appropriate for summer beach accomodation. However an efficient heat pump and underfloor heating in...More

1  Thank whakaari
Response from AccorVacationClub, Manager at Grand Mercure Puka Park ResortResponded 5 weeks ago

Dear Whakaari, Thank you for taking the time to provide your feedback regarding your recent stay. It was nice to hear that you enjoyed the in room heating which does make the room very cozy. The setting amongst the trees does mean that we aren't...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Room Service
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Business Centre with Internet Access
Concierge
Self-Serve Laundry
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Tennis Court
Outdoor pool
Details
Price range
US$119 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Pauanui
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$119 - US$229 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Quiet Hotel in Pauanui
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
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Traveller (203)
Room & Suite (62)
Dining (15)
Pool & Beach (8)
Questions & Answers
Ask a question
Tracy S
July 9, 2018|
AnswerShow all 4 answers
Response from AccorVacationClub | Property representative |
Hi Tracy, yes we definitely can help you with a vegan menu. If you give us a call I will get one of our team to help you out. Please call 07 864 8088 regards Andrea
1
Vote
Annette H
May 13, 2018|
AnswerShow all 5 answers
Response from Olaf M | Reviewed this property |
I believe it did. During our stay I had the impression that the units had undergone some form of an upgrade or remodel. Everything looked clean and new.
1
Vote
Annette H
May 13, 2018|
AnswerShow all 6 answers
Response from ChrisLee1275 | Reviewed this property |
Stayed their last November. Don't know if it has been refurbed but appear claen and well decorated.
1
Vote
Room Tips
"All rooms are fabulous. Great views"
Read review
"If you're not fit enough to walk uphills with your bags ensure you use the courtesy golf carts"
Read review
"The rimu rooms (upgrade from the chalets) had more space and style."
Read review
"Beautiful cottages, quiet and pristine."
Read review
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