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    Grand Mercure Puka Park Resort

    Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
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    Apr 9 Apr 10
    1 room, 2 adults, 0 children
    Traveller (138)
    Room & Suite (47)
    Dining (15)
    Overview

    • Excellent33%
    • Very good36%
    • Average17%
    • Poor7%
    • Terrible4%
    Travellers talk about
    “golf cart” (18 reviews)
    “main building” (22 reviews)
    “steep hill” (16 reviews)
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4.5 Star Hotel
    All hotel details
    Rooms
    09/04/2017 10/04/2017
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    09/04/2017 10/04/2017
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    Traveller rating
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    Time of year
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    All reviews golf cart main building steep hill tree house reception staff underfloor heating surrounded by trees native bush bush setting breakfast and dinner your luggage bird life short break chalet gym forest hillside tennis court puka
    Reviewed today via mobile

    Yes the area is wonderful and the room was very nice, but... 1. The room smelled like it had not been open for a long period and corners were full of spider webs (even the 2nd night even if cleaning employees were supposed to do...More

    Helpful?
    Reviewed 3 days ago

    As Accor vacation club members my wife and I had very enjoyable and relaxing week at Puka Park. Everything is as advertised. We occupied a complete chalet (42/43) set on a slope, up and in amongst the large trees and tree ferns with filtered sunlight...More

    Helpful?
    Response from Bradley C, General Manager at Grand Mercure Puka Park Resort

    Hi Graham Thank you for writing a great review of your experience at Puka Park Resort, Grand Mercure. Its good to know you found some activities in the area enjoyable. Its always a pleasure to host Accor Vacation Club members at Puka Park, We are...More

    Reviewed 5 days ago

    we went there for my husbands birthday and our wedding anniversary we were made to feel special the food is amazing the staff are friendly and helpful the surroundings stunning highly recomend it you want to spoil yourselves for awhile, the rooms are just amazing...More

    Review collected in partnership with this hotel
    Helpful?
    Response from Bradley C, General Manager at Grand Mercure Puka Park Resort

    Hi Lorraine Thank you for picking Grand Mercure Puka Park to celebrate both of your special days this year. We are thrilled you loved the amazing natural surroundings and chalets! We hope we see you again soon for another special occasion!

    Reviewed 5 days ago

    Lovely place to stay. Chalets were more than we expected set in lovely bush surroundings and very private. Staff couldn't have been more helpful and friendly. Food very enjoyable. Would definitely stay again.

    Review collected in partnership with this hotel
    Helpful?
    Response from Bradley C, General Manager at Grand Mercure Puka Park Resort

    Hello Lozchez Thank you for taking the time to write a review of Puka Park Resort, Grand Mercure. Its great to hear we exceeded your expectation with the beautiful rooms and the staff were helpful See you on your next holiday!

    Reviewed 5 days ago

    I only had one night here and wished I had longer.. The rooms are built in the woods is separate building to really give the log cabin feel.. But, don't be fooled, the rooms are well appointed - mine had a full kitchen, full laundry...More

    Helpful?
    Response from Bradley C, General Manager at Grand Mercure Puka Park Resort

    Hi Bas0921 What a great review! I'm sure the TripAdvisor community will get some great incites to the property from your comments. Hearing we have great staff is the best compliment I can receive as a general manager, thank you and rest assure I will...More

    About
    Amenities
    • Top amenities
    • Pool
    • Restaurant
    • Free Parking
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Conference Facilities
    • Children Activities (Kid / Family Friendly)
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Babysitting
    • Room amenities
    • Refrigerator in room
    • Air Conditioning
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    • Tennis Court
    Photos
    Traveller (138)
    Room & Suite (47)
    Dining (15)
    Pool & Beach (9)
    Nearby
    Nearby Restaurants
    JK's Kitchen and Bar
    28 reviews
    1.03 km away
    Pauanui Bakery and Pizza Shack
    23 reviews
    .95 km away
    Manaia Kitchen & Bar
    236 reviews
    3.62 km away
    The Pepe
    202 reviews
    3.58 km away
    Nearby Attractions
    Pauanui Beach
    40 reviews
    1.06 km away
    Mount Paku
    157 reviews
    3.37 km away
    Pauanui Information Centre
    5 reviews
    1.05 km away
    Epic Adventures Fishing Charters
    15 reviews
    3.20 km away
    Questions & AnswersAsk a question
    Julie C
    Is there a shuttle or any transport from airport to resort
    24 March 2017|
    Answer Show all 4 answers
    Response from bradleyconder | Property representative |
    Hi Julie We don't offer transfers from the airport but we can pick you up from the local bus stop which you can catch from the airport
    1
    Vote
    tommomelbourne
    What recommended tourist sites can we visit from this accomodation. We will have a vehicle. I note Hot Water Beach and Cathedral Cove from above as well as Pauanui Beach. Any other suggestions?
    29 November 2016|
    Answer Show all 5 answers
    Response from Graham R | Reviewed this property |
    I'm sorry, I'm not able to help other than to suggest you avail yourself of the excellent range of tourist brochures available at the Puka Park Resort. I was only there for a restful 3 night stay, so wasn't interested in... More
    1
    Vote
    butterfly2Auckland
    Can you access the restaurant from a wheelchair instead of main stairs, where do we park when coming for dinner?
    16 February 2016|
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    Room Tips
    "Our chalet 42/43 close to main building not far up the hill. other chalets are further up, staff golf..."
    65Graham65, 3 days agoRead review
    "Get one near the resturant as some of the hills are quite step to climb if you are not fit, they will come..."
    lorraine c, 5 days agoRead review
    "Some rooms have airconditioning; request one if it's exceptionally hot. Otherwise the rooms are cool."
    jetneter, 1 month agoRead review
    "All rooms looked good"
    Kenneth H, 1 month agoRead review
    "Be aware of the steep terrain of this property, certain Chalets are more accessible than others"
    Scott255108, 2 months agoRead review
    "request a room closer to the main building."
    Foreranger, 4 months agoRead review
    "Kauri room with kitchen facilities"
    Chelep1508, 4 months agoRead review
    "There is a bit of a climb to the room but the staff will drop you"
    Vinod K, 5 months agoRead review
    "Chose the lower regions closer to reception level if you don't like hills"
    Annette F, 6 months agoRead review
    "If you don't like walking ask to be closer to the reception as the hotel grounds are quite steep"
    jenuq1, 6 months agoRead review
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