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Castaways Holiday Park

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14/05/2017 15/05/2017
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103 Reviews from our TripAdvisor Community

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Showing 103: English reviews
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Milton Keynes, United Kingdom
Reviewed 9 February 2017

Ordinarily, we are a very easily pleased family but this was disgraceful. Dirty, dusty and generally run down lodges. The owners were hostile and rude. They refused to send a cleaner and/or someone to view the state of the lodge. When contacted the owners, they gave us an ultimatum: either we stay and not complain or leave bad reviews or...

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6Thank RW1816
Margate, United Kingdom
Reviewed 19 January 2017 via mobile

Had a lovely break with family over christmas. Booked an 8 berth lodge. Book in went smoothly and very friendly people were there to help. Lovely beach(christmas morning walk) and the weather was on our side. The lodge had everything we needed and would definitely go again.

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Thank Judy G
Basildon
Reviewed 11 January 2017

My wife, mother-in-law and I spent the Christmas 2015 week here and were so pleased then with the Lodge and Park that we decided to make it a family affair this year by again taking a Lodge to accommodate we three again, plus, this time, daughter, son-in-law, and grand-daughter. Again we were certainly not disappointed as the Lodge was clean...

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Thank Brian R
Dudley, United Kingdom
Reviewed 9 January 2017

we stayed here over new year the caravan was clean and warm the staff was friendly they have a clubhouse and they do food which we alas did not try,location is close to the beach either by steep steps or by road which was easy walking. There is a gas terminal close by but not a problem plus a very...

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Thank Bazrat
Reviewed 2 January 2017 via mobile

Stayed for new years Eve weekend. We stayed in the tern lodge which is pet free it was very nice clean and warm and comfortable. The entertainment was very good and the staff are great. Can you let me know how Anna is after her fall hope she is okay.

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Thank maxineren
england
Reviewed 5 November 2016 via mobile

We had a sea view caravan, lovely to look at every day. We took our dog and this place is very dog friendly, even offering free throws to put over the caravan seats, and allowing dogs into the club house. Yes the steps down to the beach are steep, but if you can't manage them you only have to turn...

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Thank tab80
Cambridge, United Kingdom
Reviewed 27 October 2016 via mobile

We booked this site at short notice using the Hoseasons referral. When we arrived the staff appeared friendly enough but their key message was the bar opens at 9am. This should have been a warning. They assigned us a van at the back of the site. It appeared that the van had not been used for a long period due...

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3Thank Alex S
Anna H, Owner at Castaways Holiday Park, responded to this review

We are sorry to hear that you never enjoyed your stay at Castaways Holiday Park. We are very confused by your remarks regarding the "key message that the bar opens at 9.00am", unfortunately you totally misunderstood our check in procedure as had you had heard properly we stated that the complex (Shop Reception, Restaurant which is in the bar) is...

London, United Kingdom
Reviewed 11 September 2016

On arrival we were shown to our caravan in which we were pleasantly surprised with the quality as pet accommodation is normally only allowed in the older vans. Unfortunately for the owners there had been some weather damage to the clubhouse roof which needed works attention before the winter. We asked if it was likely to cause a lot of...

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2Thank shrewdyselecta
Liverpool, United Kingdom
Reviewed 4 September 2016

The site is small enough so that everything is close to your accommodation but big enough to have the required facilities, such as children's park, amusements, bar-restaurant. There are also steps onto the beach and plenty of surrounding land to walk dogs. Staff are very friendly and entertainment every night in the season. The only negative point, and this in...

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1Thank Steven H
Anna H, Owner at Castaways Holiday Park, responded to this review

Thank you so much for your kind comments regarding Castaways. We always strive to make sure that our park is a park to enjoy. Thank you and hope to see you again soon.

Reviewed 23 August 2016

From the minute we walked into the reception the lady could not be more helpful, our caravan was clean and ready for us to check in early with wonderful views straight to the sea. I can honestly say this has been one of our best holidays ever, a beautiful quiet family run caravan park, with all there that you really...

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Thank Zara S
Anna H, Owner at Castaways Holiday Park, responded to this review

Thank you so much for all your kind comments, we are glad to hear that you enjoyed your stay! We do hope to see you very soon!

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Beachfront
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
Official Description (provided by the hotel)
Reception and Shop Opening Times: 9.00am - 12.30pm & 2.00pm - 6.00pm Wednesdays closed at 5.00pm Saturdays: 8.30am - 11.00am & 2.00pm - 6.00pm Jolly Roger Bar Opening Hours: 6.30pm - 12.00 Sundays 7.00pm - 11.00pm Food Served from Opening till 9.00pm ... more   less 

Additional Information about Castaways Holiday Park

Address: Castaways Holiday Park Paston Road, Bacton, England
Region: United Kingdom > England > East Anglia > Norfolk > Bacton
Hotel Class:4 star — Castaways Holiday Park 4*
Number of rooms: 47
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Questions & Answers

Here's what travellers have asked, with answers from Castaways Holiday Park staff and other travellers.
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Questions? Get answers from Castaways Holiday Park staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“beware caravan 24 has very high steps.”
Bazrat, 9 Jan 2017 | Read review
“sea view caravan a bonus”
shrewdyselecta, 11 Sep 2016 | Read review
“Get a sea view it's amazing!”
matthewveasey2, 7 May 2016 | Read review
“Dog friendly and sea view”
lynnsS3185BS, 6 Jan 2016 | Read review
“Ask for a nice warm caravan with sea views”
R6906OWannaf, 22 Oct 2015 | Read review
5 of 5