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Couples Resort

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855 Reviews from our TripAdvisor Community

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Showing 855: English reviews
Ottawa
Reviewed 14 October 2014

We recently visited couples resort and were very disappointing with the customer service & spa. The staff were not helpful, receptive to our comments and were at times even rude. Cleaning products and dirty towels were seen in hotel hallways and the spa bathroom. The spa ambiance was lackluster (converted old hotel rooms) and the set up was not practical....

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Helpful?
14Thank C_Tremmaglia
Couples_Resort_Rep, Owner at Couples Resort, responded to this review

Yes we remember you very well. First I would like to thank you for apologizing to Derek the Maitre'd for your inexcusable verbal lengthy harassment of him. Derek refused to let you in with jeans, but you already knew of the dress code, as the first night you wore a suit in. What makes people like you think you have...

Toronto
Reviewed 12 October 2014

It was so nice to be "home" again - by home we mean The Couples Resort by Algonquin Park. (This was especially nice given the very unpleasant stay at a North Kawartha "luxury" resort we stayed at earlier - see TA review September 12 re Viamede cottages). We've stayed many times at The Couples over the past twenty odd years...

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1Thank ElliottToronto
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

So glad that you enjoyed your visit and are planning to return. We know that some do not appreciate the dress code, and we have had people make a fuss about it to us here at the Resort as well as on review sites such as this. Those that do arrive improperly dressed will be offered room service if they...

Vaughan, Canada
Reviewed 7 October 2014

Booked a weekend away for my husbands birthday. We are outdoorsy people and wanted to take advantage of the changing leaves in fall. Upon arrival, checkin was friendly and efficient although there was no offer of help with our luggage. We were booked in the main lodge with easy indoor access to the dining room and recreational room downstairs. Parking...

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1Thank Bemti
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

So glad that you enjoyed your visit and are planning to return. We know that some do not appreciate the dress code, and we have had people make a fuss about it to us here at the Resort as well as on review sites such as this. Those that do arrive improperly dressed will be offered room service if they...

Kingston, Canada
Reviewed 6 October 2014

Unfortunately, the first thing I need to note is how incredibly important it is to call and verify the deals they offer on their website. My wife decided this was where she wanted to go for our honeymoon. She heard of a deal on their website: Check in on a Monday in September and check out on a Friday to...

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7Thank JDPKingston
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

Thank you for your review. All the best with your new life together as a married couple, may you grow old together and enjoy the fruits of your commitments.

Peterborough, Canada
Reviewed 5 October 2014

We had the pleasure of staying at the Couples Resort for our anniversary again. Our fifth time in 6 years. We really enjoy driving up to Whitney this time of year with the fall colours and staying at this amazing place. We stayed in a Master suite, the Gauguin this time. I watched the web site continuously and closely for...

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2Thank sandytoez
Toronto, Canada
Reviewed 1 October 2014

I was just about to post on here and decided to read a few other reviews. I then found myself feeling like I have to give an excellent review of this place or I might be attacked by the owner. Bad criticism is great because it helps companies grow and become better. It's as simple as that. Posts from reviewers...

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3Thank Lily R
Couples_Resort_Rep, Owner at Couples Resort, responded to this review

Thanks for taking the time to write your review. We are glad that you found your bliss at Couples Resort. I am sorry that the spa was less than professional, it has all been corrected, and during these last 6 months since you were here we have not heard of such remarks again. We look forward to having you return...

Newmarket, Canada
Reviewed 29 September 2014

The food was excellent and the daily creations by the chef were amazing! Thought I would never try anything on the main menu because of the daily specials during our stay at the resort! This is a must visit restaurant if you enjoy great food!

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Thank Pierre B
Newmarket, Canada
Reviewed 29 September 2014

Had to cancel a trip to Jamaica for health reasons, and needed to find something to replace our 5th anniversary trip in a hurry! Googled a bunch of different places, and then found the gem! We stayed for 3 nights and could have stayed for two weeks! We arrived, checked in and when arrived to our room (Degas, in the...

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1Thank Pierre B
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

Thanks so very much for choosing us. We are thrilled that you loved it so much. Winter in Algonquin is amazing. I am sure you will love the fires and the hot tubs both with the snow on the ground. We look forward to having you with us again.

Ottawa, Canada
Reviewed 27 September 2014

My husband and I spent a great day and overnight here this week, during the peak of the fall colours. We cannot say enough wonderful things about this little retreat! Fantastic food and service (thanks Andrew for some laughs). The views, the water, the relaxed atmosphere just added to the overall experience. Extremely clean and cozy. The mattresses were the...

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Helpful?
Thank Kris T
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

Thanks so much for taking the time to write this review and share a photo from your time here with us. So glad you enjoyed your short escape together. If you are interested in the mattresses give us a call and we will let you know where to get your own

Reviewed 23 September 2014

Went here for 1 year anniversary with my wife. The place was very relaxing. The food was great especially the room service breakfast. We love the free pass to Algonquin Park. It was very beautiful this time of the year. I highly recommend this place. We look forward for another visit.

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Thank MarkQueenie18
Couples_Resort_Rep, Public Relations Manager at Couples Resort, responded to this review

Happy First Anniversary and many more to come! We look forward to seeing you again. Remember to take advantage of the free spa for return guests.

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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Breakfast included
Official Description (provided by the hotel)
It is here that couples celebrating birthdays and anniversaries as well as honeymooners and recently married couples come to relax, embrace love, enjoy the organic spa and find the time to share an adventure. This is quite literally the hottest place to be in all four seasons, with 10 saunas, 27 walk-in steam rooms, 21 walk-in euro-showers, 23 outdoor hot tubs and 48 in-room Jacuzzi tubs each in front of a wood burning fireplace. All accommodations at the Couples Resort Exceed 5 Diamond standards, North America's toughest standards. Ontario's Couples Resort is situated on the shores of Galeairy Lake and the Madawaska River, with Algonquin Park as our backyard. The village of Whitney, Ontario is a short 15-minute walk away. We are surrounded with breathtaking wilderness, pure fresh air, secluded forests, pristine waters, an abundance of sunny days and a blanket of stars at night. This priceless peace and tantalizing tranquility is all yours for the taking.Those of you who need to escape from the bustle will find us calming and rejuvenating. There are many ways to do nothing if that is your wish. On the other hand, unlimited activities will keep the adventurer active all year round. Ontario's Natural Algonquin Park is ideal for the sport enthusiast or avid adventurer who will be delighted with the extraordinary activities available. ... more   less 

Additional Information about Couples Resort

Address: 139 (End of ) Galeairy Lake Road | Algonquin Park, Whitney, Ontario K0J 2M0, Canada
Region: Canada > Ontario > Whitney
Price Range: $69 - $500 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Couples Resort 5*
Number of rooms: 48
Also Known As:
The Couples Hotel Whitney
Bear Trail Couples Resort
Couples Resort Ontario/Whitney
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Questions & Answers

Here's what travellers have asked, with answers from Couples Resort staff and other travellers.
17 questions
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over a year ago

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Questions? Get answers from Couples Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Any room is worth the price.”
 of 5 bubbles June61992, 19 Mar 2017 | Read review
“Hot tub on deck worth it!”
 of 5 bubbles Jsharp2013, 4 Mar 2017 | Read review
“Exotics were large, private and comfortable”
 of 5 bubbles gaill90, 17 Feb 2017 | Read review
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 of 5 bubbles KnowAboutTravel, 16 Feb 2017 | Read review
“all rooms have a beautiful lake view”
 of 5 bubbles Tonto373, 11 Feb 2017 | Read review
5 of 5