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The Hermitage Hotel

89 Terrace Road, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7999 New Zealand
Traveller (1322)
Room & Suite (389)
Dining (74)
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Rooms
Dec. 23Dec. 24
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
From an intrepid journey through glacial valleys to a mouth-watering culinary dining adventure, the Hermitage Hotel is the perfect 'base camp' to discover your Peak Experience. Choose from premium hotel rooms, motel units or cozy chalets. Add world-class activities such as Glacier Explorers, Tasman Valley 4WD Tours, Big Sky Stargazing, Encounter Day Walks, scenic flights or the visual extravaganza of the Sir Edmund Hillary Alpine Centre and you have a unique, year-round alpine adventure perfect for the family holiday or your next romantic getaway.
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Property amenities
Restaurant
Free Parking
Wheelchair Access
Bar/Lounge
Public Wifi
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Self-Serve Laundry
Conference Facilities
Non-Smoking Hotel
Breakfast Available
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Room features
Non-Smoking Rooms
Suites
Air Conditioning
Family Rooms
Accessible rooms
Refrigerator in room
Good to know
HOTEL STYLE
Park View
Great View
HOTEL CLASS
Location
Full view
Getting there
Timaru Airport111 km
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Nearby restaurants
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Nearby attractions
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Reviews (2,316)
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2,015 results
Traveller rating
633
714
433
157
78
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LanguageEnglish
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633
714
433
157
78
Show reviews that mention
All reviews panorama restaurant premium room panorama room buffet dinner new zealand mount cook a la carte the main hotel aoraki wing top floor wakefield wing public areas sir edmund hillary glacier explorers hotel room amazing views gift shop
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1 - 5 of 2,015 reviews
Reviewed 3 days ago via mobile

The Hermitage must have the most amazing setting in New Zealand, but possibly the worst service & value for money! Arrived & parked in the car park. Followed checking signs to the upstairs concierge desk, the concierge was chatting with a guest & totally ignored...More

Date of stay: December 2018
Thank phillipam2016
Response from Agathe-FrontOffice, Front Office Manager at The Hermitage HotelResponded 2 days ago

Kia Ora phillipam2016, Thank you for taking the time to share your experience with us. While we are pleased to know you have enjoyed the cheerful celebration, we are also sorry that our facilities and service did not all live up to your expectations. Please...More

Reviewed 3 days ago via mobile

Being able to stay in a magical place was a real treat. The views of Mt Cook were absolutely breathtaking. We were “upgraded” when we got there for our honeymoon but I didn’t see the difference. The room had a private balcony which was nice...More

Date of stay: December 2018
Thank EWils16
Response from Agathe-FrontOffice, Front Office Manager at The Hermitage HotelResponded 2 days ago

Greetings from Mount Cook Ewils16, Our team at the Hermitage Hotel thanks you for taking the time share your experience with us. We are sorry to hear of some areas of disappointment outlined above, please rest assured your comments have been relayed. It is feedback...More

Reviewed 4 days ago via mobile

Had a room on the 9th floor, absolutely stunning view off the mountain range. Stayed for 2 nights, had food at the hotel's restaurant: despite large groups, we enjoyed the à la carte menus. Breakfast was also plentiful and very varied catering to all the...More

Date of stay: December 2018
Thank suesli
Response from Agathe-FrontOffice, Front Office Manager at The Hermitage HotelResponded 2 days ago

Dear suesli, A big thank you for taking the time to write about your recent stay with us. We are really glad to know you've enjoyed it and it was a pleasure to welcome you at the Hermitage Hotel. We hope to see you soon...More

Reviewed 1 week ago

We stayed for one night at the Hermitage and fortunately had excellent weather while we were there. It was a particular pleasure to be able to view the different lighting of the mountains as evening came on. Our room was excellent and we had everything...More

Date of stay: November 2018
Thank Rob P
Response from Agathe-FrontOffice, Front Office Manager at The Hermitage HotelResponded 2 days ago

Kia Ora Rob P, It is such a pleasure to read you loved our hotel rooms, restaurants as well as our staff services. Thank you for sharing your nice suggestions with the TripAdvisor community. We wish you to enjoy the rest of your Kiwi adventures....More

Reviewed 1 week ago

My husband and I stayed here as part of a Kirra Tour for two nights. The hotel is Alpine Style and has recently been refurbished. We were very lucky to have a room overlooking the beautiful snow capped mountains. The scenery is absolutely stunning. The...More

Date of stay: November 2018
Thank KapoAdelaide
Response from Agathe-FrontOffice, Front Office Manager at The Hermitage HotelResponded 1 week ago

Kia Ora KapoAdelaide, Thank you for choosing to stay with us and sharing on TripAdvisor your Excellent review of the Hermitage Hotel. We would be delighted to have the chance to welcome you again soon in Mount Cook. Kind regards, Agathe Audrain, Front Office Manager

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Questions & Answers
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Leendaz
September 9, 2018|
AnswerShow all 3 answers
Response from LeanneStG | Reviewed this property |
Hi. I understand from speaking to stuff there it would be done by that time.
1
Vote
Lea12M
June 12, 2018|
AnswerShow all 4 answers
Response from ColinAndChristina | Reviewed this property |
Definitely a question for the hotel to answer (but generally the larger hotels in NZ do have a Christmas-themed meal on Christmas Day
0
Votes
iaccess
April 1, 2018|
AnswerShow all 10 answers
Response from AliciaW379 | Reviewed this property |
yes
1
Vote
Room Tips
"Try to get a room with views of Mount Cook."
KapoAdelaide
1 week ago
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"Obviously a room with a view towards Mount Cook is well worth it."
jeffd316
3 weeks ago
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"Book a room with a stated view of Aoraki otherwise it's not really worth the expense."
ChrisW699
Nov. 6, 2018
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"Mountain view room is worth the extra cost."
FreddyII
Nov. 6, 2018
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PRICE RANGE
US$137 - US$426 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hermitage hotel mt cook villagehermitage new zealand
LOCATION
New ZealandSouth IslandCanterbury RegionMackenzie DistrictAoraki Mount Cook National Park (Te Wahipounamu)Mt. Cook Village
NUMBER OF ROOMS
164
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