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    Neptune Resort

    32 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
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    2017-12-03 2017-12-04
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    Traveller (78)
    Room & Suite (35)
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    Overview
    • Excellent66%
    • Very good27%
    • Average4%
    • Poor1%
    • Terrible2%
    Travellers talk about
    Free Internet
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Kitchenette
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
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    Rooms
    Dec 3Dec 4
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (251)
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    1 - 5 of 251 reviews

    Reviewed 3 weeks ago via mobile

    My wife and I stayed at Neptune Resort in October 2017. We found the apartment to be excellent. The staff were very friendly and helpful. Just a 5 minute walk to the huge Pacific Fair shopping centre. We had a small problem that required maintenance...More

    Thank Danny G
    Response from Rebecca T, Manager at Neptune ResortResponded 1 week ago

    Hi Danny, thanks for such a lovely review. We look forward to welcoming you back again in the near future.

    Reviewed 25 August 2017

    these apartments are in an awesome location! the beach, a shopping mecca and food galore are all just a few minutes walk away. the staff here were incredibly helpful and friendly. our apartment was bright and clean, however i was disappointed with what was provided....More

    Thank Tia R
    Response from Rebecca T, Manager at Neptune ResortResponded 27 August 2017

    Hi Tia R Thanks for taking the time to review our resort. I would agree with you that it is odd that there was no chopping board or tongs as this is a standard in all our rooms. If you came to reception to advise...More

    Reviewed 8 August 2017 via mobile

    I was staying in a 1 bed room apartment on the first floor above the café that opens at 7am. Very noisy from the café. I like to sleep in a little on holidays and could not. The couch and bed were uncomfortable. The location...More

    1  Thank Love L
    Response from Rebecca T, Manager at Neptune ResortResponded 16 August 2017

    Hi Love L The apartment that you booked and stayed in was an air bnb apartment that you booked direct with the private owner. As you know all the apartments are privately owned and furnished to the owners preference. The apartments that Neptune Resort manages...More

    Reviewed 11 July 2017

    our stay was amazing 7 day stay in a one bedroom apartment room. the room was clean and fresh kitchen had everything you need for making meals and laundry set up for washing clothes etc. we had no problems with cleanliness of room or bathroom...More

    Thank Donna C
    Response from Rebecca T, Manager at Neptune ResortResponded 19 July 2017

    Hi Donna, thank you so much for your lovely comments and feedback on our resort. We are thrilled you had a fabulous stay and look forward to welcoming you back again soon.

    Reviewed 4 July 2017 via mobile

    Best hotel .wonderful staff best i have meet while holidaying anywhere so handy to the mall and the beach awesome pool and spa .nothing is a problem for managers and staff .would recommend Neptune Resort .Best time thankyou .

    Thank 285diane285
    Response from Rebecca T, Manager at Neptune ResortResponded 6 July 2017

    Hi Diane, thanks for such a lovely review and we are thrilled you had the best time. We look forward to having you stay with us again soon. Rebecca and Richard On-site Managers

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free Internet
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$101 - US$218 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Hotels.com, Agoda, Hotwire, Cancelon, Evoline ltd, HotelQuickly and TripOnline SA so you can book your Neptune Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Broadbeach
    • Also Known As
    • Neptune Resort Broadbeach, Gold Coast, Australia
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    Traveller (78)
    Room & Suite (35)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (65)
    Bathroom (10)
    Nearby
    Sponsored by:
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    Nearby Restaurants
    Iyara thai
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    Hideaway Kitchen and Bar
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    .13 km away
    Caffe Cherry Beans
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    .15 km away
    Boonchu Thai
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    .10 km away
    Nearby Attractions
    G:link
    1,563 reviews
    .14 km away
    Pacific Fair Shopping Centre
    2,224 reviews
    .37 km away
    Gold Coast Surfboard Hire
    7 reviews
    .54 km away
    Essence of Living Yoga and Pilates Studio
    20 reviews
    .51 km away
    Questions & Answers
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    Room Tips
    "highest rooms have best views and i found extremely quiet"
    Read review
    "We asked for shady side since we were there in February"
    Read review
    "Maybe have a vacuum cleaner available in the unit"
    Read review
    "The rooms are great but a little dated. Some of the furniture could be replaced or repaired. The sofa bed..."
    Read review
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