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Sofitel Gold Coast Broadbeach

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Traveller (624)
Room & Suite (247)
Pool & Beach (42)
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Overview
  • Excellent52%
  • Very good33%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“buffet breakfast”(74 reviews)
“accor member”(24 reviews)
“mini bar”(33 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,870)
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2,823 results
Traveller rating
1,411
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302
102
63
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1,411
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63
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11 - 15 of 2,823 reviews
Reviewed 3 weeks ago

We found deal at TravelZoo and after checking their website which by the way proudly states "5 star luxurious hotel" we booked our 2 night gateway months in advance. When we arrived at the hotel the first thing we found out there is no free...More

2  Thank thebeardeddogwalker
Response from sofitelgcb, General Manager at Sofitel Gold Coast BroadbeachResponded 3 weeks ago

Bonjour the beardeddogwalker, Thank you for taking the time to share your experience. It was disappointing to read that this stay fell short of the mark and I am sorry that it was not to your expectation, please allow me to express my sincere apologies....More

Reviewed 3 weeks ago via mobile

Clean hotel with delicious buffet breakfast and great variety. Very friendly staff. Don’t expect flashy rooms eventhough the rates are high. Excellent location just need to upgrade bathrooms. Overall given the competition in GC and choice of hotels for the same rate I would probably...More

Thank Deenacis
Response from sofitelgcb, General Manager at Sofitel Gold Coast BroadbeachResponded 3 weeks ago

Bonjour Deenacis, We appreciate you sharing your recent experience and are so pleased that you particularly enjoyed the friendly staff service, high cleanliness standard, comfy bed and delicious breakfast buffet with great variety. We have recently completed stage one of refurbishing the hotel which included...More

Reviewed 3 weeks ago via mobile

here for a 4 night visit. was expecting an exceptional service considering it's sofitel. just came from a very long drive from sydney and was hoping to have some warm welcome but didn't get that. the receptionist greeted with the usual script but the tone...More

Thank aryl_m
Response from sofitelgcb, General Manager at Sofitel Gold Coast BroadbeachResponded 3 weeks ago

Bonjour aryl_m, Thank you for choosing Sofitel for this Gold Coast visit and your continued loyalty as a valued AccorPlus member. I was really disappointed to see that you did not receive the warm welcome and care that we receive many compliments on at check...More

Reviewed 3 weeks ago

We recently stayed at the Sofitel Broadbeach. Let's start with the positive, the location was good and the staff were nice. However the hotel is old and poor condition and certainly not worth the $330/night we paid for a Hinterland View. This room was akin...More

2  Thank heff222
Response from sofitelgcb, General Manager at Sofitel Gold Coast BroadbeachResponded 3 weeks ago

Bonjour heff222, We are fortunate to enjoy a great central location close to the beautiful beach, world class shopping and some fabulous cafes and bars here in Broadbeach. I am delighted that the location and the the nice Ambassadors enhanced your stay. I am sorry...More

Reviewed 4 weeks ago

We couldn’t fault a thing! (and I have a good eye for detail) .....the comfort, cleanliness and service was fantastic, great location and the breakfast buffet was the best we have ever had, right down to the barista made coffee! Thank you Sofitel for making...More

Review collected in partnership with Accorhotels.com
Thank begme2stop
Response from sofitelgcb, General Manager at Sofitel Gold Coast BroadbeachResponded 4 weeks ago

Bonjour begme2stop, Thank you for your magnifique feedback following this recent stay with us at Sofitel Gold Coast Broadbeach and the kind praise of letting us know we are one of the best hotels you have ever stayed in. This means a great deal to...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Beachfront
Pool
Free Internet
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Dry Cleaning
Laundry Service
Multilingual Staff
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Tennis Court
Pool
Spa
Heated pool
Outdoor pool
Details
Price range
US$143 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Broadbeach
#3 Family Hotel in Broadbeach
#3 Luxury Hotel in Broadbeach
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$143 - US$326 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Romantic Hotel in Broadbeach
#3 Family Hotel in Broadbeach
#3 Luxury Hotel in Broadbeach
Room types
Suites, Non-Smoking Rooms
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Traveller (624)
Room & Suite (247)
Pool & Beach (42)
Dining (23)
Questions & Answers
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number1bunkey
June 24, 2017|
Answer
Response from glennw0907 | Reviewed this property |
Not too sure about a kids club. They do have two pools though, and the standard tennis courts, gymnasium etc. I would suggest sending them an email to check.
1
Vote
Mayant
January 22, 2017|
AnswerShow all 2 answers
Response from sofitelgcb | Property representative |
Bonjour Mayant, There is 1 prestige suite on each floor from 19th to the 22nd floor. Warm Regards Sofitel Gold Coast
0
Votes
nicolewD9700RD
December 29, 2016|
AnswerShow all 2 answers
Response from Kotuku123 | Reviewed this property |
Yes. Nice gym
0
Votes
Room Tips
"while the renovations in the other building happen, don't book a lower floor room. It's noisy"
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"We were on the 11th floor which was very quiet and overlooked the river."
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"ocean views, impressive breakfast buffet"
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"Higher floor rooms away from the lifts are best"
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