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Jupiters Hotel & Casino Gold Coast

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Jupiters Hotel & Casino Gold Coast
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1,632 Reviews from our TripAdvisor Community

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Showing 1,573: English reviews
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Reviewed yesterday NEW

The rooms were amazing, Im sure they have just been re-done. The service on check-in was great nice and quick. However the checkout process took 30mins there was a line of 6 of us waiting to checkout and only 1 lady working the front desk.

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Helpful?
Thank gregf674
San Francisco, California
Reviewed 3 days ago NEWvia mobile

Travelled to Jupiter with my husband and my 10-month old son to celebrate my 30th. We had such a good time! Hotel is great. It's big with lots of food options to choose from, nice modern rooms with comfy beds and friendly staff. I even got a bottle of champagne as a birthday present;) very good location too close to...

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Helpful?
Thank Jenya I
Brisbane, Australia
Reviewed 3 days ago NEWvia mobile

A breath of fresh air has swept through Jupiters. I was so pleasantly surprised at both the luxury of my room and the pleasant attitude of all the Jupiters staff that I can't wait for my next visit. After its recent upgrade, I found the room spacious, quiet, the bed was SO comfortable, the linen crisp and clean. This room...

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Helpful?
Thank alvarezgail1
Reviewed 4 days ago NEWvia mobile

We loved the stay and the ambience of the hotel is really good. The location is close to the beaches. Pool area lounges to rooms it was clean and beautiful. We loved the food at the restaurants. We loved the dumpling restaurant it hd good food and a range of yum cha to select from.

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Helpful?
Thank Poorni I
Gold Coast
Reviewed 1 week ago

Fantastic room and service, we had and executive package that included free Valet, access to executive lounge, free breakfast and fast check in and checkout . The room itself was modern and full of gadgets (electric curtains and blinds, modern tv's and a real good coffee machine. for a 5 star stay i would rate it a 6

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Helpful?
Thank con-x-ion
Melbourne, Australia
Reviewed 1 week ago

This was a weekend getaway and we wanted something central to lots of choices. Aside from being very affordable (some great deals to be had at the moment) the hotel is close to major shopping with Pacific fair 300 metres away. The beach his 500 metres with heaps of restaurants, shops and things to do between. The rooms are well...

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Helpful?
Thank 889tonyp
Launceston, Australia
Reviewed 1 week ago

Stayed for 3 nights whilst attending at the conference centre next door. the entire experience was excellent. Checkin good, car park free but rather large so is best to take note where you are parked. Concierge friendly and helpful, foyer area can be quite noisy but there is no noise on the accommodation floors. The rooms have been refurbished, the...

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Helpful?
Thank GingerRose63
Justin B, Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear GingerRose63, Thank you for taking the time to write your great review regarding your stay, I really appreciate it. I am glad that you enjoyed our newly refurbished rooms and the atmosphere of Jupiters Hotel & Casino. We have some great events and conferences held throughout the year here on the Gold Coast and it is really good to...

A TripAdvisor Member
1 review
Reviewed 2 weeks ago via mobile

This was a beautiful, helpful and fun place to stay. The beds were very comfortable , the front desk staff were very professional . Pool area fun , clean and good bar service . Transport and shops are plentiful. The restaurants are excellent we had a great stay.

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Helpful?
Thank A TripAdvisor Member
Jupiters, Front Office Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear TripAdvisor Member, Thank you for your review on your recent stay here at Jupiters Hotel & Casino. I am glad to hear that your enjoyed your stay and were able to take advantage of the many things we have available. I will ensure your comments are passed on to the relevant departments for recognition of their great service. Once...

Melbourne, Australia
Reviewed 2 weeks ago

I stay at this holiday a couple of times a year. Hotel rooms have recently been renovated, comfortable beds, no noise etc. Stayed on the 17th floor. Ask for the rooms with a view of the river. The meal was well priced and good quality.

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Helpful?
Thank LNMLeo
Jupiters, Front Office Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear LNMLeo, Thank you for your loyalty and for taking time to review your stay with us. I was glad to hear we were able to accommodate your requests for a River/Hinterland view. With room refurbishment complete, I love hearing all the positive feedback for our guests and the level of comfort they experience. Once again, thank you for your...

Reviewed 2 weeks ago

Last Minute getaway i was so impressed the room was beautiful super clean beds amazing ,staff really friendly no complaints at all will stay again for sure . Food was really nice ,pool lovely and clean .

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Helpful?
Thank Sally T
Jupiters, Front Office Manager at Jupiters Hotel & Casino Gold Coast, responded to this review

Dear Sally T, Thanks for you review on your recent stay at Jupiters Hotel & Casino. It's great to hear that you enjoyed yourself and got to experience our newly renovated rooms, facilities and dining experiences. We look forward to seeing you again on your next visit. Kind Regards, Luke Foster Hotel Assistant Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Positioned amongst seven stunning acres of landscaped gardens, Jupiters Hotel & Casino is ideally located on Broadbeach Island, just minutes from the heart of Broadbeach. Discover some of the world's best beaches, only a short stroll or revel in the nearby Pacific Fair and Oasis shopping centres. Alternatively, relax in 5 star luxury with Jupiters' award-winning pool or for a touch of indulgence, a massage. Offering a range of first class entertainment, including a wide range of restaurants, bars and the never ending excitement of the casino, Jupiters combines world-class facilities and 24-hour entertainment with the luxury of an international hotel. 596 Rooms provide sweeping views of the Pacific Ocean and Gold Coast Hinterland. With so much under the one roof, what will you get up to. ... more   less 

Additional Information about Jupiters Hotel & Casino Gold Coast

Address: Cnr Gold Coast Highway & TE Peters Drive, Broadbeach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $169 - $469 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jupiters Hotel & Casino Gold Coast 5*
Number of rooms: 596
Reservation Options:
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Also Known As:
Jupiters Hotel And Casino Gold Coast
Conrad Hotel Jupiters
Conrad Broadbeach
Conrad Jupiters
Broadbeach Conrad
Jupiters Hotel & Casino Gold Coast Broadbeach, Australia
Hotel Style:
#8 Luxury Hotel in Broadbeach
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Questions & Answers

Here's what travellers have asked, with answers from Jupiters Hotel & Casino Gold Coast staff and other travellers.
18 questions
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Questions? Get answers from Jupiters Hotel & Casino Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for higher up and Hinterland views.”
 of 5 bubbles 889tonyp, 12 Feb 2017 | Read review
“Face the ocean, construction going on right now, but it is still the best view.”
 of 5 bubbles annmareez2015, 1 Feb 2017 | Read review
“they are all quiet but ask for a higher level with a nice veiw”
 of 5 bubbles bogdanovskichris, 31 Jan 2017 | Read review
“Ask for a newly renovated room.”
 of 5 bubbles Sandoligist, 17 Jan 2017 | Read review
“one that gets serviced would be handy”
 of 5 bubbles sukcir, 9 Jan 2017 | Read review
5 of 5