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The Star Gold Coast

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The Star Gold Coast
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1,672 Reviews from our TripAdvisor Community

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Showing 1,612: English reviews
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Rockingham, Australia
Reviewed 3 days ago NEWvia mobile

I was attending a conference at the Sheraton on the Gold Coast. I was lucky enough to get a great rate at Jupiters much better than the Sheraton was offering. Check in was easy had a nice upgrade on arrival. Free parking and the rooms had undergone a soft refurb. Bathroom was a delight, with a great shower and vanity,...

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Thank Darwintaff
Reviewed 3 days ago NEWvia mobile

This casino has been around for 30 or 40 years. And now that the 2018 games are not far away, a long overdue upgrade of huge proportions is in progress. As it is, it's still worth a visit. We were thinking how quiet the games area was, but it was a Sunday afternoon. Wandering around it was definitely a place...

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Thank Graeme W
Sydney, Australia
Reviewed 3 days ago NEWvia mobile

Good sized rooms. Quality furnishing. L'Occtaine toiletries and a Nespresso Coffee Machine. Super clean rooms. Downside is you need to walk down a hill to the shops, but who wants to shop on holidays! I would come here again.

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Thank ItsTimetoRelaxNow
Sydney, Australia
Reviewed 4 days ago NEWvia mobile

I stayed here for work. The decor of those parts of the hotel which have been refurbished is really lovely. The rooms are very comfortable, the staff are pleasant, and the cafes etc are nice. You can even get takeaways from the dumpling bar!

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Thank Karen V
Brisbane Region, Australia
Reviewed 4 days ago NEWvia mobile

Easy to find, easy to park. Room was very clean and quiet, bathroom a little small and no tub but was very well appointed and rain shower was great as well as hand held. Staff were all polite and friendly and check in and check out both quick. Lots of food choice and great shopping very close by as well...

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Thank travel190743
Wollongong, Australia
Reviewed 1 week ago NEW

was here for 4 nights for a conference. Room was nice had north facing views room was clean and modern couldnt fault anything in the room. Pool area was nice conference facilities were very good. Plenty of public transport near by the beach is only a five minute walk and a big shopping centre is next door.Food was good in...

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Thank kojak069
Jupiters, Front Office Manager at The Star Gold Coast, responded to this review

Dear Kojak069, Thank you for your review on your recent stay with us. It is great to hear you enjoyed your stay and what we had to offer. We are in a great location and there is always plenty to do and see. The local area also offers a great range of shopping, dining and recreational options for our guests....

Brisbane, Australia
Reviewed 1 week ago via mobile

Went here for a few days this March as a work break with my boyfriend. The room was clean, the bed was tidy and the view from the room was nice. The people at reception were lovely and ensured our room was perfect for checkin. However two things did have an impact on my stay. First was the construction that...

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Thank Sigourney E
Jupiters, Front Office Manager at The Star Gold Coast, responded to this review

Dear Sigourney E, Thank you for your review on your recent stay at Jupiters Hotel & Casino. It is great to hear that you enjoyed our facilities and the staff made you feel welcome. Our transformation continues with the new tower however the main building should have no construction or refurbishment happening. As part of the transformation and refurbishment of...

Airlie Beach, Australia
Reviewed 1 week ago via mobile

Jupiters has hit the spot after their recent refurbishment and the place is luxury plus now. Yes the exterior is still needing an upgrade but the interior is excellent. The rooms are large with all the necessary ammenities, nice view and the casino and restaurants are all great. Not sure on pricing as this was an all expenses paid business...

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Thank Aeslehc
Jupiters, Front Office Manager at The Star Gold Coast, responded to this review

Dear Aeslehc, Thank you for taking time to review your recent stay with us. You're headline is precisely what we were aiming for with our recent upgrades and refurbishment. With many more plans on the way for us, we will have a World Class experience for our guests to enjoy. Thank you again for taking time to review your stay....

Brisbane, Australia
Reviewed 1 week ago

I stayed at Jupiters overnight in a deluxe execuive room. This Hoitel is centrally located in Broadbeach across the road from many great restaurants and a ten minute walk to kurrawa beach which is patrolled. I didnt dine here in the evening however breakfast was great and in a buffet format with plenty of variety. I was welcomed by a...

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Thank Rob W
Trent M, Manager at The Star Gold Coast, responded to this review

Dear Rob W Thank you for your feedback on your visit to Jupiters Hotel & Casino. It is always great to hear our guests have enjoyed our hospitality and leave with a memorable stay. Jupiters is in a great location and now our room refurbishment is complete we can offer the ultimate level of luxury and convenience to all of...

Gold Coast, Australia
Reviewed 1 week ago

Valet parking is great here. Lots of eating venues to choose from. It's a little noisy at the moment due to all the renovations going on. Pool area is nice & refreshing with private gazebo's available to book. Lots of gambling to be had here with ample machines to play. Theatre downstairs offers great shows & live entertainment. Free movies...

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1Thank poppymichael
Trent M, Manager at The Star Gold Coast, responded to this review

Dear poppymichael Thank you for your review on your recent visit to Jupiters Hotel & Casino. I am pleased to hear you enjoyed your visit to the property. As you mentioned there is a lot going on at Jupiters, with several more projects to be undertaken in the coming months, we are already making steady progress with the New 6...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Casino and Gambling
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Positioned amongst seven stunning acres of landscaped gardens, Jupiters Hotel & Casino is ideally located on Broadbeach Island, just minutes from the heart of Broadbeach. Discover some of the world's best beaches, only a short stroll or revel in the nearby Pacific Fair and Oasis shopping centres. Alternatively, relax in 5 star luxury with Jupiters' award-winning pool or for a touch of indulgence, a massage. Offering a range of first class entertainment, including a wide range of restaurants, bars and the never ending excitement of the casino, Jupiters combines world-class facilities and 24-hour entertainment with the luxury of an international hotel. 596 Rooms provide sweeping views of the Pacific Ocean and Gold Coast Hinterland. With so much under the one roof, what will you get up to. ... more   less 

Additional Information about The Star Gold Coast

Address: Cnr Gold Coast Highway & TE Peters Drive | Broadbeach Island, Broadbeach, Gold Coast, Queensland 4218, Australia (Formerly Jupiters Hotel & Casino Gold Coast)
Region: Australia > Queensland > Gold Coast > Broadbeach
Price Range: $213 - $492 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Star Gold Coast 5*
Number of rooms: 596
Reservation Options:
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Also Known As:
Jupiters Hotel And Casino Gold Coast
Conrad Hotel Jupiters
Conrad Broadbeach
Conrad Jupiters
Broadbeach Conrad
The Star Gold Coast Broadbeach, Australia
Hotel Style:
#8 Luxury Hotel in Broadbeach
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Questions & Answers

Here's what travellers have asked, with answers from The Star Gold Coast staff and other travellers.
18 questions
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Questions? Get answers from The Star Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a high floor”
 of 5 bubbles 710robw, 19 Mar 2017 | Read review
“Higher floor”
 of 5 bubbles poppymichael, 18 Mar 2017 | Read review
“Corner Room Facing South”
 of 5 bubbles jkassarapin, 15 Mar 2017 | Read review
“There is no noise on any floor. Very sound proof, private and discreet.”
 of 5 bubbles 254phoenix, 13 Mar 2017 | Read review
“All Rooms Are OK”
 of 5 bubbles robbo011, 3 Mar 2017 | Read review
5 of 5