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Suite Hotel Elba Castillo San Jorge & Antigua

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Suite Hotel Elba Castillo San Jorge & Antigua
Suite Hotel Elba Castillo San Jorge & Antigua
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2,707 Reviews from our TripAdvisor Community

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Showing 2,318: English reviews
ireland
Reviewed 3 September 2015 via mobile

After reading many good reviews on this hotel I decided to book it for a family holiday . I have never being do disappointed , unfriendly, unhelpful reception staff and horrible food . Three times we asked reception of the where the courtesy room and after we still couldn't find it we asked someone else and they said it was...

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Helpful?
4Thank nellieireland
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear nellieireland, Thank you for sharing your feedback at Tripadvisor. I’m surprised to learn that you didn’t find any of our employees friendly and helpful. My team is the real asset of the hotel, and if you review the comments on this page or any other similar, you’ll see that this is not only my opinion. However impression is always...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 2 September 2015 via mobile

We have just getting back form a 7 night holiday here. My 3 kids 14,11&9 all had a brilliant time. The entertainment team are excellent and work very hard to please all ages. Our room wasn't ready when we got there but was well worth the wait we had a 2 bedroom and it was massive balcony was too. I...

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1Thank A TripAdvisor Member
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear guest, It was delightful to receive your note regarding your recent stay. We are very pleased that the family had an enjoyable stay with us. Guest reaction to our product and service is very important and helps us to ensure that the standards we aim to provide remain consistent. We were most pleased to read your wonderful comments about...

Telford, England, United Kingdom
Reviewed 2 September 2015

Myself, partner and son have just arrived back from a week all inclusive package here, on arrival we were seen quickly and efficiently - we had a one bedroom apartment, a bedroom with two single beds joined together and in the living area was another single bed so there was still privacy for ourselves and our son, we did have...

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Helpful?
3Thank Mel S
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear Mel S., Thank you for this fantastic review! We are delighted to learn how enjoyable your holiday with us has been. I look forward to seeing you once again in the not too distant future. Kindest Regards from Fuerteventura!

Reviewed 2 September 2015

we stayed at this hotel between 22-29th August, self catering. hotel rooms were spacious and clean - cleaners came and changed towels every time they came to clean room. Hotel staff very friendly and were always happy to help. free Wi-Fi did not work in reception on my iPhone - but no biggy as I was on holiday to relax...

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Helpful?
Thank crrchezza91
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear crrchezza91, Thank you for choosing our hotel for your holiday. I'm delighted that you have spent such an enjoyable time among us and I’m thankful for your positive review and fantastic score. Concerning the minor issue with the swimming pool, we do confirm we daily clean all the area but due to the type of surface and uneven ground,...

middlesbrough
Reviewed 1 September 2015

The accommodation is excellent. The rooms were bright and airy and were kept immaculately clean by a squad of very pleasant cleaners. Reception and Management staff were helpful and friendly. Nothing was too much trouble. Desiree on Reception is a gem. The pool bar/snack bar is well equipped with a variety of meals available Again staff excellent with Elizabeth deserving...

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Helpful?
1Thank terriblesix
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear terriblesix, Thank you for taking your time to comment on your recent visit to our hotel and for your wonderfull score. I am pleased to learn that our team proved one more time that they are the real stars of this property. We genuinely care about our guests, not only because we wish you to enjoy your stay but...

London, United Kingdom
Reviewed 1 September 2015 via mobile

Stayed here for a week in the school summer holidays and was pleasantly surprised with how good it was considering that it was the cheapest holiday we could find. Our room was next door to the hotel reception and the kitchen was on the floor below our balcony which was ok but it was a bit carbon monoxidey-from the gas...

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1Thank Lee J
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear lee j Thank you for your nice review about our Suite hotel Castillo de Elba & San Jorge. I am delighted to know how enjoyable your holiday was. We are pleased to learn that our hotel was up to your expectations and you consider it a very good deal. We are looking forward to giving you another warm welcome...

Durham, United Kingdom
Reviewed 31 August 2015

Beautiful hotel, right next to the sea front. Staff brilliant. Feeding chipmunks every day was truly amazing, just 2 mins from the hotel. Beach either 5 minute walk or you can walk down to the marina feeding chipmunks on the way, then beautiful beach not far. An amazing place but not much to do in Fuerteventura. If you like beaches...

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3Thank Amanda L
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear Amanda L Thank you for taking part on the Tripadvisor scoring of our hotel. We are really happy that you enjoyed your stay. We pride ourselves on creating relaxing and friendly atmosphere and it is a pleasure to learn that we succeed at it. Hopefully we will have the opportunity to host you in the future, Kindest Regards

Southend on Sea Essex
Reviewed 31 August 2015

We booked this hotel to join our friends , we don't normally go on beach holidays so didn't know quite what to expect. We booked a one bed apartment for us and our 12 year old daughter. We got a seaview which was beautiful. As we stayed in August it was very hot and we all found it difficult to...

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2Thank Plustwokids
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear Plustwokids, Thanks you for sharing your comments on your holiday at our Suite Hotel Elba Castillo San Jorge & Antigua: it is an honour that such an experienced traveller recommend our hotel. I do hope that we will have the opportunity to welcome you back soon. Kindest Regards

Reviewed 30 August 2015

Another fantastic holiday at this hotel, the was our 3rd visit, this time we stayed in a 2 bed apt with a sea view. Everything was perfect, our 2 children thoroughly enjoyed kids club with Jessica who worked so hard entertaining them throughout the day and evening, and it was a nice touch to award the chilfren with certificates at...

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4Thank kgrg
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear kgrg, Thank you for your nice review about our Suite hotel Castillo de Elba & San Jorge. I am delighted to know how enjoyable your holiday was. Your review has been commented with the Entertainment team and we truly thank you for your comments; en particular Jessica is a new signing but she is really loved by our younger...

Reviewed 30 August 2015 via mobile

Thank you to all the staff of Suite Hotel Elba and Castillo San Jorge and especially Isma and his entertainment staff. Everything was amazing and we couldn't of asked for anything more. The food was amazing with such choice and the rooms and surroundings immaculate. The staff were always friendly and couldn't be more helpful. Isma and his team kept...

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Helpful?
2Thank Jo R
CASTILLOSANJORGE, Director de Relaciones con Clientes at Suite Hotel Elba Castillo San Jorge & Antigua, responded to this review

Dear Jo, Thank you for returning to our resort and taking the time to comment about it on Tripadvisor. We are happy that we have lived up to your expectations from previous years and are thankful for your recommendations on Tripadvisor and your comments about all our staff, especially our entertainment team. We will share you comments with all our...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Located in Caleta de Fuste and only 500m from the Castillo beach and town centre, the Elba Castillo San Jorge & Antigua suite hotel has everything you need for your self catering holidays. The town centre boasts several shopping and leisure centres, while the beach offers a variety of water or beach sports. ... more   less 

Additional Information about Suite Hotel Elba Castillo San Jorge & Antigua

Address: Franchy Roca s/n | Urb El Castillo, 35610 Caleta de Fuste, Antigua, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Antigua > Caleta de Fuste
Price Range: $96 - $199 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Suite Hotel Elba Castillo San Jorge & Antigua 3*
Number of rooms: 356
Reservation Options:
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Also Known As:
Aparthotel Castillo San Jorge / Antigua / Caleta De Fuste
Castillo San Jorge
Castillo De San Jorge
Suite Hotel Elba Castillo San Jorge & Antigua Caleta De Fuste, Fuerteventura
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Questions & Answers

Here's what travellers have asked, with answers from Suite Hotel Elba Castillo San Jorge & Antigua staff and other travellers.
526 questions
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Questions? Get answers from Suite Hotel Elba Castillo San Jorge & Antigua staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a sea view room if possible as poolside view rooms are just that, not much to see plus they get a lot of wind on balcony,”
 of 5 bubbles saraluck67, 29 Mar 2017 | Read review
“Sea facing rooms are good, rooms overlooking road are sunnier.”
 of 5 bubbles , 28 Mar 2017 | Read review
“first floor overlooking the sea and are quiet in the jorge part of the hotel.”
 of 5 bubbles kazanddavecherry, 25 Mar 2017 | Read review
“If you are not booking a sea view ask for the San Jorge as there balconies get the sun all day whereas the Antigua side don't.”
 of 5 bubbles stupot3, 15 Mar 2017 | Read review
“side of the hotel is nice sea views”
 of 5 bubbles marj201436, 13 Mar 2017 | Read review
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