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Galaxy Hotel, BW Premier Collection

TripAdvisorUS$197*
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#10 of 74 Hotels in Laganas
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$197*
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US$201*
US$201*
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Galaxy Hotel, BW Premier Collection
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286 Reviews from our TripAdvisor Community

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Showing 195: English reviews
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Reviewed yesterday NEWvia mobile

The food was always cold and had to ask staff to microwave it nearly every day. The problem was the food came out of the kitchen cold on cold metal trays and put on to cold plates. When meat with gravy was on the menu the gravy was congealed on the meat a dead give away it was cold. Luckily...

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Helpful?
Thank AThomas1963
Malvern, United Kingdom
Reviewed 6 days ago NEWvia mobile

What a gorgeous hotel, contemporary, clean and food excellent, beautifully presented by the kitchen staff. Waiting staff quietly efficient and attentive. Will definitely be going again. Great Position leading on to beach, just a dream. Dochka who worked on the bar was just delightful. A super venue thank you to the hardworking Team at The Galaxy !

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Helpful?
Thank JohnCricket
BestWestern Z, Guest Relations Manager at Galaxy Hotel, BW Premier Collection, responded to this review

Dear JohnCricket, Thank you for taking the time to write your review of our property, your comments are very much valued. We are always glad to read comments and see good compliments as yours because we hardly work to give the best service to provide our guests and enjoyable holiday and now we have more determination to continue. Our location...

Bucharest, Romania
Reviewed 1 week ago

nice garden, nice restaurant and a lot of choices , good beach very nice staff small rooms for a 5 star hotel nice pool but small good location kids were very happy , roof top bar very nice but they close too soon.

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Helpful?
Thank danlucamatei
BestWestern Z, Guest Relations Manager at Galaxy Hotel, BW Premier Collection, responded to this review

Dear danlucamatei, Thank you for taking the time to write your review of our property, your comments are very much valued. We are always glad to read comments and see good compliments as yours because we hardly work to give the best service to provide our guests and enjoyable holiday and now we have more determination to continue. However, we...

Reviewed 2 weeks ago via mobile

I just got back today from my trip to the Galaxy Laganas on a family holiday for my mums 50th birthday. Please note... the hotel asks you for a €50 deposit on arrival which is refunded to you when you leave. The hotel was clean and tidy and the room was just what we needed. As with previous reviews the...

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Helpful?
1Thank Demi R
BestWestern Z, Guest Relations Manager at Galaxy Hotel, BW Premier Collection, responded to this review

Dear Demi R, Thank you for taking the time to review our hotel on TripAdvisor and for your friendly open words you shared with the online community. One of our major goal is to provide an outstanding customer service and we are pleased to read that you appreciated our efforts. Furthermore, your praises regarding our delicious culinary offer and the...

Athens, Greece
Reviewed 18 April 2017

The room was big, clean and comfortable but the service and the food was below average. Frozen French fries, pies and croissants and instead of fresh fruits they had canned fruits. Not at all a 5star standard. The area of Laganas is also awful indeed for families with young children. And all the island was full of garbage. It is...

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Helpful?
1Thank KATIA-GEORGE
BestWestern Z, Leiter Gästebetreuung at Galaxy Hotel, BW Premier Collection, responded to this review

Dear KATIA-GEORGE, We appreciate every feedback no matter positive or negative and are taking it very seriously as it helps to improve our quality. Our kitchen team works hard to offer a wide range of menus with good quality. We thank you for raising these issues and providing us with this valuable feedback. Most certainly we will be looking into...

Merseyside, United Kingdom
Reviewed 23 January 2017

My boyfriend and I stayed here June 2016 and we loved every minute of it. We had a sea view room and the view was just unbelievable! The room itself was nice, the bathroom was perfect! It had a bath, a separate shower cubicle, a separate toilet cubicle and two sinks. The pool area is lovely and clean and there...

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1Thank Smb12345
Liverpool, United Kingdom
Reviewed 18 January 2017

From the moment my girlfriend and I stepped foot into our sea view room we knew that this hotel was something special. Located right on the main beach of Laganas, you could be swimming in the pool one moment and you could literally run into the beautiful sea within 20 seconds, its that close! To keep this fairly short. Our...

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1Thank Lewis P
Glasgow, United Kingdom
Reviewed 1 November 2016 via mobile

We spent 2 weeks here in Sept/Oct. Usually we opt for adults only accommodation nowadays but we ended up here all inclusive. Altogether it wasn't too bad with the occasional screamer at mealtimes but the wee ones were mostly Polish and were well looked after in a quiet manner by their parents. The hotel entrance was modern and simply styled...

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Helpful?
1Thank Moira S
BestWestern Z, Leiter Gästebetreuung at Galaxy Hotel, BW Premier Collection, responded to this review

Dear Moira S, Thank you for mentioning that the view from your balcony was stunning, the excellent food and most importantly our greatest asset the team of staff we have. We are very proud of each and every one of them and their commitment to provide the very best in customer service. We look forward to welcoming you back again...

Northamptonshire, United Kingdom
Reviewed 1 November 2016

Hotel was great. Spotlessly clean. Staff very friendly. Most comfortable bed I have ever slept in at any hotel. Towels changed twice a day. Spent 7 nights here October half term. Probably not even half full, which was great. Right on the beach. Lovely view and plenty of sun beds. Food wasn't fantastic but was good and there was always...

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Helpful?
2Thank Kellie-Jayne C
BestWestern Z, Leiter Gästebetreuung at Galaxy Hotel, BW Premier Collection, responded to this review

Dear Kellie-Jayne C, Thank you for having taken the time to share your feedback about your stay at Galaxy Hotel, BW Premier Collection with the TripAdvisor community. We are delighted to see that you have had a great holiday and happy to hear you were pleased with the staff and the hotel overall. We would love to welcome you back...

Rochester, England, United Kingdom
Reviewed 29 October 2016

As my friend and I arrived we were a little concerned by the outside of the hotel but once inside we were pleasantly surprised. The decor is very modern and our room had everything we needed for a weeks holiday. A bath would have made it even better but a shower was enough. We were checked in quickly, just be...

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Helpful?
Thank Evelyn G

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Pool/Beach Area (61)
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Amenities (15)
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Beach (20)
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Children's Pool (5)
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Deluxe Sea View Room in Annex C (31)
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Exclusive Suite (41)
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Executive Suite in Annex B (54)
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Junior Suite in Annex C (37)
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11/06/2017 12/06/2017
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Amenities

Highlights
  • Beachfront
  • Pool
  • Free Internet
  • Restaurant
  • Bar/Lounge
  • Breakfast included
  • Free Parking
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
Services
  • Breakfast included
  • Free Parking
  • Dry Cleaning
  • Business Centre with Internet Access

Additional Information about Galaxy Hotel, BW Premier Collection

Address: Laganas, Laganas 291 00, Greece (Formerly Galaxy Hotel, Best Western Premier Collection)
Region: Greece > Ionian Islands > Zakynthos > Laganas
Price Range: $137 - $336 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Galaxy Hotel, BW Premier Collection 3*
Number of rooms: 125
Reservation Options:
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Also Known As:
Galaxy Hotel Laganas
Galaxy Hotel, BW Premier Collection Laganas, Zakynthos, Greece
Hotel Style:
#3 On the Beach Hotel in Laganas
#5 Family Hotel in Laganas
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Questions & Answers

Here's what travellers have asked, with answers from Galaxy Hotel, BW Premier Collection staff and other travellers.
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Questions? Get answers from Galaxy Hotel, BW Premier Collection staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a sea view room!”
Smb12345, 23 Jan 2017 | Read review
“Sea view room is a must”
678lewisp, 18 Jan 2017 | Read review
“Room upgrade available at a cost.”
travWales, 6 Oct 2016 | Read review
“i think most rooms have a side sea view in upper floors”
238sharonl, 4 Oct 2016 | Read review
“pay a little bit more and have sea view”
keithron, 4 Sep 2016 | Read review
5 of 5
TripAdvisor
US$197* /night
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Hotels.comUS$201
Hotwire.comUS$201
Expedia.comUS$197
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Prices are for 1 room, 2 adults
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