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Las Dunas Aparthotel

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Traveller (198)
Room & Suite (115)
Pool & Beach (83)
Ratings and reviews
  • Excellent25%
  • Very good47%
  • Average18%
  • Poor6%
  • Terrible4%
5 weeks ago
“Very disappointed”
11 Jun 2018
“Very disappoinred not a four star for service!”
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What's included
Free Wifi
Breakfast Buffet
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
Restaurant
Family Rooms
Poolside Bar
Kitchenette
Concierge
Wheelchair Access
Dry Cleaning
Kids Club
4 Star Hotel
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Location and contact
Urbanizacion Novo Sancti Petri, s/n, 11130 Novo Sancti Petri, Chiclana de la Frontera, Spain
44.2 km to La Parra Airport
90 restaurants are within a 2 km radius
View nearby attractions and restaurants
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Rooms
Jul. 31Aug. 1
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (365)
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1 - 5 of 15 reviews
Reviewed 5 weeks ago via mobile

For such a great location and what should be a super place the reception staff let it down so much. The apartment themselves are very tired and need to be updated. Presses in the bathroom and kitchen are shabby and starting to fall apart. We...More

1  Thank Dublincoleen
Response from LasDunasChiclan... S, Director de Relaciones Públicas at Las Dunas AparthotelResponded 4 weeks ago

Dear Guest, As in your previous comment I answer again: We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued...More

Reviewed June 11, 2018

Stayed here for four nights as part of a holiday exploring Andalusia. We booked for the location close to the beach. Location of the property is very good but the service from reception was very disappointing. We arrived at 3pm and in our booking plus...More

Thank Yvonne R
Response from LasDunasChiclan... S, Director de Relaciones Públicas at Las Dunas AparthotelResponded 5 weeks ago

Dear Yvone, We have taken good note of your comments and are truly sorry you did not feel attended enough, the team works daily to provide the best possible service to let our guests feel most valued and genuinely cared for. Best regards, Lourdes Ripalda.

Reviewed August 4, 2016

The whole staff is very friedly (Maria José!) and it helps knowing some spanish too. Some tried to speak german but we felt comfortable in spanish. We had a family stay for 9 nights in a nice sea facing apartement. All rooms of the hotel...More

1  Thank Sthanser
Response from LasDunasChiclan... S, Director de Relaciones Públicas at Las Dunas AparthotelResponded August 5, 2016

Dear Sthanser, First of all, thank you for choosing Las Dunas. We are happy to hear that you enjoyed your stay. We would like to thank you for your comments and suggestions. Looking forward to welcoming you soon back again. Yours sincerely, Lourdes Ripalda.

Reviewed June 21, 2016 via mobile

Somehow we ended up here for a 3 week vacation. Nice, clean apartment, without a real view. Beds good, chairs and sofa bad. Kitchen ok for the two of us (more would become problematic) Breakfast was fine, staff friendly. We ate out, but most places...More

Thank Bert G
Response from LasDunasChiclan... S, Director de Relaciones Públicas at Las Dunas AparthotelResponded July 2, 2016

Dear Bert, First of all, thank you for choosing Las Dunas. We are happy to hear that you enjoyed your stay. We would like to thank you for your comments and suggestions. Looking forward to welcoming you soon back again. Yours sincerely, Lourdes Ripalda.

Reviewed July 8, 2015

Not really a 4-star hotel in my opinion - more like a good value for money 3-star. still worth the visit though as the package that I chose was half-board and included breakfast and dinner. The buffet selection for the meals is extremely good.

3  Thank John B
Response from LasDunaschiclan... S, Director de Relaciones Públicas at Las Dunas AparthotelResponded July 10, 2015

Dear John. First of all, thank you for choosing Las Dunas. We are happy to hear that you enjoyed your stay. We would like to thank you for your comments and suggestions. Looking forward to welcoming you soon back again. Best Regards, Lourdes Ripalda.

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About
Amenities
Top amenities
Pool
Restaurant
Beachfront
Free High Speed Internet (WiFi)
Hotel Amenities
Children Activities (Kid / Family Friendly)
Wheelchair Access
Dry Cleaning
Laundry Service
Concierge
Room amenities
Air Conditioning
Things to do
Pool
Restaurant
Details
Price range
US$104 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Novo Sancti Petri
#9 Luxury Hotel in Novo Sancti Petri
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$104 - US$369 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#6 On the Beach Hotel in Novo Sancti Petri
#9 Luxury Hotel in Novo Sancti Petri
Room types
Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (198)
Room & Suite (115)
Pool & Beach (83)
Dining (81)
Amenities (28)
Family and Play Areas (4)
Questions & Answers
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Room Tips
"Ask for room 309, upper Floor with beautiful sunsets"
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"Get a room facing the sun."
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"choose a room far from the reception building and the pools"
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"Cannot quote on the hotel itself."
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