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Palazzo Versace

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Traveller (1499)
Room & Suite (577)
Dining (214)
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Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travellers talk about
“high tea”(144 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (2,180)
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2,105 results
Traveller rating
1,070
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273
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1,070
453
273
156
153
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All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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21 - 25 of 2,105 reviews
Reviewed 4 weeks ago

Our daughter had bought us afternoon tea here, great fun, food, great staff, a good experience,lovely location with free parking in underground car park next door. A little pricey for 3 of us but worth it. No need to dress up too smartly for tea,...More

Thank Roger C
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Roger, Thank you for a great review. We are delighted to hear that you have had a memorable High Tea experience with us. Thank you for your compliments for our amazing staff, food, location and the parking facility. We look forward to welcoming you...More

Reviewed 5 weeks ago via mobile

For the price of this hotel you expect the absolute best the Gold Coast has to offer. On the whole it delivers. The staff are attentive and the food met expectations. In particular the high tea was special. The rooms were slightly tired, the shower...More

Thank Patricia F
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Patricia, Thank you for your review. We are glad you have overall enjoyed your stay with us. We appreciate your compliments for our amazing staff, service, food and high tea. We have also noted your comments for the room, main bathroom and sun lounges...More

Reviewed April 15, 2018

Spent a nice 3 day break in a mini suite which was very enjoyable. The hotel condition however is generally in need of an upgrade. Also, service was not what it used to be. Most staff doing their best to satisfy however certainly appeared short...More

Thank kennethbR7964GV
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Valued Guest, Thank you for your review. It is disappointing to hear that your stay was less than memorable with us. I am pleased to share that we have planned developments at the hotel to enhance your experience. We have noted your comment about...More

Reviewed April 11, 2018 via mobile

We went here today for high tea . We were not disappointed at all we were greeted by a charming girl called Emily who took care of us explaining a few items in the lobby from the chandelier to the Italian mosaic floor with the...More

Thank Jimpendrigh
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Valued Guest, It makes our day to read such a wonderful review. We are delighted to hear that your High Tea experience was memorable. Thank you for your compliments for the magnificent Chandelier, foyer and the amazing High Tea. We also appreciate the special...More

Reviewed April 5, 2018

We were so excited to be visiting the palazzo Versace for our joint birthdays having booked last October!.On arrival,we waited 10 mins to be seated,it was a table for 3 but we were 4!Had to find our own extra chair.Enjoyed the piano playing but had...More

4  Thank suebee339
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 1 week ago

Dear Valued Guest, We have noted your disappointment and do apologise for a less than satisfactory experience. Please may i assure you we value your feedback and have shared with the team to ensure service delivered is of highest standards. We hope you would return...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$249 - US$955 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$249 - US$955 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1499)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
April 13, 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
April 13, 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
January 9, 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"Book another hotel - there are better in the area"
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"Ask for a view of the Water."
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"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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