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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,308 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Mirage Resort, Gold Coast
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Showing 1,274: English reviews
Melbourne, Australia
Level Contributor
55 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 45 helpful votes
Reviewed 19 April 2016

This is a beautiful looking resort with quite a breathtaking entrance foyer. It is right on the beach with lovely walking tracks if you don't like walking on the sand. The rooms are very very clean and quite large. My friend had a lovely smaller room that opened right up to a shallow pool with its own table and chairs... More 

Helpful?
Thank mishandcait
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear mishandcait Your positive review of your Mirage stay is really appreciated, as is your recommendation….thank you so much. We’re pleased you enjoyed our location, accommodation and facilities, and the local area features, and we hope you will return when you are next visiting the Gold Coast. Warmest wishes Mark More 

Pokolbin, Australia
Level Contributor
20 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 April 2016

Foyer is magnificent and spa studio room was well presented with everything we could need. Pool area is great and relaxing. Staff were very attentive and responsive. Marina Mirage across the road is good, but not much else about. Room service was exceptional.

Helpful?
Thank Dianne M
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Dianne We’re delighted you enjoyed your Mirage stay, and your Spa Studio Room...very popular accommodation with our guests with the extra space it offers. Thank you for your review, including your very positive comment regarding your Room Service. Our In Room Dining and Culinary teams loved that! Warmest regards Mark More 

Calgary
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 16 April 2016

This is the classiest place we stayed in Australia. We loved the location, it is right on the ocean. You can see the beach and ocean from the foyer. Leave the property and you come across a path which will take you to the Surf Club and further on, to the more populated part of Surfers Paradise. OR cross that... More 

Helpful?
1 Thank David B
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi David B We’re delighted you chose to stay at Sheraton Grand Mirage during your visit to Australia earlier in the year, and very pleased you really enjoyed your time in residence. Thank you for reviewing your experience so positively. Warmest wishes Mark More 

London, England, United Kingdom
Level Contributor
104 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 16 April 2016 via mobile

Positives - direct access to main beach, spacious room & bathroom, extensive pool area & connection to Marina Mirage mini mall. Reasons why I would not give more than 3 stars - I have stayed in a variety of Starwood hotels so I am comparing this against past Starwood experiences - the room rate was pretty expensive considering no free... More 

Helpful?
1 Thank Allison W
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Allison Thank you for staying with us during your visit to Australia, and for your insights on our resort shared in this Trip Advisor review. We’re delighted you like our beautiful position and locale between the ocean and the broadwater, and note also your thoughts on those other aspects of your visit which were not so positive for you.... More 

Gold Coast, Australia
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 15 April 2016

My partner and I are a young couple and we stayed for two nights. We were blown away by how fancy and elegant the whole place was. It was definitely a splurge weekend for us but we definitely do not regret it. It was so relaxing and tranquil, we had a fantastic time. The rooms are spacious and modern with... More 

Helpful?
Thank Joey K
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Joey Thank you for choosing to stay with us here at Sheraton Grand Mirage. It was wonderful to read through your review and know that this had been such a special weekend for you. We really appreciate your support, and your wonderful review, and are delighted you would return. Looking forward to that….. Warm wishes Mark More 

Level Contributor
23 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 13 April 2016 via mobile

Hotel is positioned on beachfront with lovely setting however this venue is 3.8kms away from the main hub of surfers paradise where it's happening - if u like Dead quiet.. This is for u but in our opinion it is more suited to conferences, honeymooners and oldies without kids. So families with young children, the hotel has no playground, games... More 

Helpful?
Thank Leiperd
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Leiperd We appreciate your support in choosing our resort for this family visit to the Gold Coast, as we do the time you have taken to share in such detail your thoughts and impressions on Sheraton Grand Mirage. Thank you for your review. Warmly Mark More 

Brisbane, Australia
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 12 April 2016

Great location, right on the beach with lifeguard as well. Pool is big with a swim up bar, plenty of chairs to sit around. Quick pool bar service, never have to wait long for food/drink. Our room was available at 11 even though check in was not until 3. We also asked if we could check out 1/2 hour late... More 

Helpful?
Thank Uyenneth
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi Uyenneth Thank you for staying with us with your family, and for the time you have taken to share your Sheraton Grand Mirage experience in such detail. We’re very pleased you enjoyed our resort – and location - for your mini weekend getaway, and what a great start to your Mirage experience with your accommodation being available for early... More 

Brisbane, Australia
Level Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 11 April 2016 via mobile

We visited this Hotel for a meeting with clients in one of their boardrooms. They are very nicely appointed and ideal for meetings when traveling on business. After we had lunch in the restaurant. The service was excellent and the food exceptional. The hotel looks to have been recently renovated and has a modern, clean feel about it. I highly... More 

Helpful?
Thank Cornubiaflowers
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Cornubiaflowers Thank you for reviewing your business visit to our beautiful resort. We are delighted you were impressed with our meeting facilities, and also your Terraces Lunch. And your recommendation is very much appreciated. Hoping to see you back here at our beautiful resort sometime soon. Warmest regards Mark More 

Sydney, Australia
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 April 2016

I was looking for a special weekend getaway for my husband's 60th, so rather than choosing the normal apartment type which we go for as we have a young daughter, I chose a 'nice' resort. Yes, the grounds are lovely, foyer is palatial, very close proximity to the beach (out the back gate) was great. However, I chose an upgrade... More 

Helpful?
Thank Carole B
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Carole B We’re very sorry your special stay for your husband’s 60th Birthday was not as you had anticipated. We are fortunate many guests choose our resort for their celebrations, and for the most part, we receive very positive comments on their stay. So it is really disappointing to us as well that this was not your experience, and... More 

Melbourne, Australia
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 April 2016 via mobile

Just spent 4 days at this fabulous location. The hotel is in fine order. The staff are attentive and friendly and the food options are plenty. Being out of the hustle and bustle of the GC is great and the 30m walk to that beach means that we will be back. The rooms are very well kept and have everything... More 

Helpful?
Thank World5StarTraveller
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear World5StarTraveller ….thank you! It was our pleasure to be of service, and we appreciate this wonderful review sharing your Mirage experience. Looking forward to you and your family’s return, hopefully sooner rather than later. Warm regards Mark More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $234 - $624 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia - Main Beach
Hotel Style:
#1 Family Hotel in Main Beach
#1 Luxury Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
24 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suite was wonderful but so are all the rooms.”
 of 5 bubbles BarbaraL183, 3 Dec 2016 | Read review
“Choose a spa studio room! Very spacious!!”
 of 5 bubbles andrewrJ2794CZ, 28 Nov 2016 | Read review
“The room we had faced the ocean, so there was a nice breeze”
 of 5 bubbles CindyC632, 20 Nov 2016 | Read review
“Make sure you have a beach view”
 of 5 bubbles MichaelK793, 10 Nov 2016 | Read review
“Try and get a room facing the beach.”
 of 5 bubbles 586petero, 8 Nov 2016 | Read review
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