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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,386 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Grand Mirage Resort, Gold Coast
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Showing 1,348: English reviews
Brisbane, Australia
Reviewed 18 June 2016 via mobile

After a quick weekend away, we came away feeling relaxed. Loved our stay here. From the time we arrived till we left the service was fantastic. Room was a good space with the most comfortable bedding we have had sleep on. Great location next to the beach.

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Helpful?
Thank Cho_Lee88
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Cho-Lee88 It was good to have you with us for your weekend break on the Coast, and we're delighted you enjoyed your time at our beautiful resort. Thank you for your support, and your review. Warmest regards Mark

Townsville, Australia
Reviewed 18 June 2016

A wonderful 5 night stay, Thank you Sheraton for the excellent reception staff, bar staff all the staff were attentive, Steven you were a hoot with your English plumb accent, was lovely chatting to you, lovely welcome. Large room, most comfortable bed, Large spa bath (a little bit tired) the Seafood buffet dinner ( no bugs or mussels or scallops...

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Helpful?
Thank John L
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear John L Your recommendation and review (and photos) are so appreciated, and it was our pleasure to welcome and look after you both to ensure a memorable stay. Thank you for choosing Sheraton Grand Mirage, and for sharing your experience on Tripadvisor. Warmly Mark

Sydney, Australia
Reviewed 18 June 2016

Just spent the night at this great hotel , rooms are a fantastic size , comfortable beds and large bathrooms .The staff are very efficient and nothing was a problem .Room service was prompt and delicious .

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Helpful?
Thank KerryN2220
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi KerryN2220……we were delighted to have you with us on your recent business trip up to the Coast, and very pleased to know that your overnight stay was so enjoyable. Please come back and see us again…..soon! warm regards, Mark

Brisbane, Australia
Reviewed 18 June 2016 via mobile

A wonderful stay to celebrate our birthdays and wedding anniversary. Thank you Sheraton for the gift of a delicious desert platter and bottle of champagne. Excellent reception staff, lovely welcome. Large room, most comfortable bed Free car parking Seafood buffet dinner Buffet breakfast With such a wonderful position on the sea front, lovely pools with pool bar I fully recommend...

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Helpful?
Thank Collene15
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Collene15 How special to have you both with us for your triple celebration! Thank you for choosing Sheraton Grand Mirage and for reviewing your experience so positively. And we appreciate also your recommendation. We hope to have the pleasure of welcoming you both when you are next planning some time on the Coast. Warm wishes Mark

Reviewed 17 June 2016 via mobile

We stayed 6 nights in June 2016 with our two young kids. The double rooms are large with big bathrooms (huge bath). The Terrace restaurant breakfast buffet was very high quality (freshly baked croissants!!!) and would be good value (our room rate included breakfast). The seafood buffet dinner, again in the Terrace restaurant was very high quality and young kids...

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Helpful?
Thank Gareth T
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Gareth T Thank you for staying with your family and for taking the time to post a review on your Mirage experience. Your support is appreciated, and we’re delighted you enjoyed your time here and that you will return. We all look forward to that. Warmest wishes Mark and the Mirage Team

Reviewed 13 June 2016

We had seen the photos and were excited to arrive here and yet we hadn't stayed here before so were a little anxious about staying for a week. We needn't have worried. The staff were welcoming, friendly, helpful etc etc, everything that the best of staff should be. Whilst the hotel itself is not the most modern it is impeccably...

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Helpful?
3Thank Richard C
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Richard C….thank you for your review, and your wonderful words on our associates, and our resort. We are so pleased your stay was perfect, and exceptionally proud to receive such fantastic feedback on our service. Truly…the pleasure was ours…completely! Looking forward to when we can welcome you both back on a return Mirage stay…..warmest regards, Mark

Victoria, Australia
Reviewed 12 June 2016

Easy parking . Check in was easy and andy who check us in really look after us. The view off the pool and beach as you walk down the stairs and the walk to the lagoon rooms is gorgeous you feel like your on alsland. Lagoon out side and tropical iews whre beautiful and the seafood buffet is well worth...

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Helpful?
Thank lisa s
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi lisa s…it is great to have you with us for this visit up to the Coast. Thank you for your review, and for your lovely words for Andy. He will be proud to receive them. We’re delighted all is going well with your stay, and very pleased you are making another booking to return to us next year. Thank...

Darwin, Australia
Reviewed 7 June 2016

We travelled to the Gold Coast for my sons christening In May 2015, we stayed at the Sheraton mirage Gold Coast. We chose this hotel based on its location and the amenities surrounding it. On arrival the hotel was beautifully designed and clean, the staff were friendly. Our check in was easy, we also used the valet parking service, which...

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Helpful?
1Thank At_home_in_humidity
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi At_home_in_humidity We appreciate you recently reviewing your stay last year for the very special occasion of your son’s Christening, and are delighted our resort proved a most enjoyable and comfortable base for your time on the Coast. Thank you for your support, and your indication that you will return. We all look forward to that! Warmest regards Mark

Reviewed 4 June 2016 via mobile

Set amongst sparkling lagoons and tropical gardens is a resort to die for situated in this fine resort is a 5 star smorgasbord fit for a king cold dishes of king prawns oysters crab balmain bugs salmon sushi soups hot roast dinners hot crab mornay and Kilpatrick oysters beef and chicken dishes and an abundance of delicious desserts tea coffee...

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Helpful?
Thank Suzanne G
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Suzanne G…thank you for choosing to stay at Sheraton Grand Mirage with your family, and for reviewing your Terraces Restaurant experience. We’re delighted you really enjoyed the buffet - a very popular feature of our resort - and appreciate your recommendation….warmly Mark

Sydney
Reviewed 3 June 2016

Just recently returned from a brief holiday on Queensland's Gold Coast. We stayed a Sheraton Mirage again as we had such a good experience when we stayed last time in Dec 2015. The hotel rooms have been refurbished and other facilities have also been upgraded. We didn't use the pool area this time but in Dec we had plenty of...

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Helpful?
1Thank GarryDM
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear GarryDM Your continuing support is very much appreciated, and we enjoyed and are grateful for your positive review of your Mirage stays. Looking forward to welcoming you both back to our beautiful resort in December. Warm regards Mark

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
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About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: $259 - $497 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Australia - Main Beach
Hotel Style:
#1 Family Hotel in Main Beach
#1 Luxury Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
26 questions
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Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose pool or ocean views”
 of 5 bubbles BilgolaBoy, 20 Feb 2017 | Read review
“Ocean view rooms are best”
 of 5 bubbles Lynette4122, 19 Feb 2017 | Read review
“Get a room with lifts”
 of 5 bubbles travelchick119, 17 Feb 2017 | Read review
“Ask for a high room facing over the resort gardens for privacy and a view or ground floor for direct lagoon access.”
 of 5 bubbles J1617QUmandys, 14 Feb 2017 | Read review
“Beach and ocean views are amazing!”
 of 5 bubbles kenhW6006NC, 10 Feb 2017 | Read review
5 of 5