We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
02/07/2017 03/07/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Turtle Beach Resort

    2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
    Save
    Best prices for your stay
    02/07/2017 03/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$203
          US$169
          US$203
          US$169
          US$203
          US$169
          Traveller (314)
          Room & Suite (58)
          Pool & Beach (48)
          Paradise Resort Gold Coast
          1,397 reviews
          #15 of 32 hotels in Surfers Paradise
           
          NRMA Treasure Island Holiday Park
          1,095 reviews
          #1 of 4 hotels in Biggera Waters
           
          Sea World Resort
          4,324 reviews
          #2 of 5 hotels in Main Beach
           
          BreakFree Diamond Beach
          1,084 reviews
          #6 of 21 hotels in Broadbeach
           
          Overview
          • Excellent40%
          • Very good37%
          • Average14%
          • Poor5%
          • Terrible4%
          Travellers talk about
          “splash zone” (199 reviews)
          “mini golf” (118 reviews)
          Free Wifi
          Free Parking
          Air Conditioning
          Pool
          Non-Smoking Hotel
          Restaurant
          Airport Transportation
          Bar/Lounge
          Fitness centre
          Kitchenette
          Spa
          Water Park
          Tennis Court
          Self-Serve Laundry
          Shuttle Bus Service
          Babysitting
          Private Balcony
          4.0 Star Hotel
          All hotel details
          {"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
          Paradise Resort Gold Coast
          1,397 reviews
          #15 of 32 hotels in Surfers Paradise
           
          NRMA Treasure Island Holiday Park
          1,095 reviews
          #1 of 4 hotels in Biggera Waters
           
          Sea World Resort
          4,324 reviews
          #2 of 5 hotels in Main Beach
           
          BreakFree Diamond Beach
          1,084 reviews
          #6 of 21 hotels in Broadbeach
           
          Rooms
          Jul 2Jul 3
          |
          1 room, 2 adults, 0 children
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          Show available rooms for Turtle Beach Resort
          Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 7 partner sites to see rooms from US$168.
          We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mermaid Beach hotels with availability
          Standard Room
          Getting you more information on this room
          Free Cancellation
          Best Price
          per night
          Select
          {"BOOKING_FEATURES": ["ROOM_GRID_HSX_BACK_TO_CONTROL","IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "c247a75e09744280a78564712cb3273d", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":278199,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[100973166],"additionalContentIds":[],"pollCount":0,"checkin":{"day":2,"month":7,"year":2017},"checkout":{"day":3,"month":7,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":168,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"c247a75e09744280a78564712cb3273d","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":203,"lowestMetaPrice":168,"additionalPartner":false,"highestMetaPriceDisplay":203,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":203,"lowestMetaPrice":168,"highestMetaPriceDisplay":203,"hotelName":"Turtle Beach Resort","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImMyNDdhNzVlMDk3NDQyODBhNzg1NjQ3MTJjYjMyNzNkIiwiQUlLIjoiYjgyOTJlZjU0ZTg2NGIwZTliNTFlYzI2MDlhMmNlNzMifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "02/07/2017", "checkOut": "03/07/2017", "lowestPrice": "US$168", "hasDates": true, "hacComplete": true, "contentIdMappings": {"65724379":"Hotwire","109211115":"HotelsCom2IB","100973166":"IB_Levart_1FumZkn","32446723":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","dust":{"sub_header":"ibex_room_grid_hsx__sub_header"},"moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"}},"containerClass":null,"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","dust":{},"moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"}},"containerClass":null,"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"},"moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{}},"containerClass":null,"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
          Write a Review
          Reviews (1,094)
          Traveller rating
          Traveller type
          Time of year
          Language
          There are newer reviews for Turtle Beach Resort See the most recent reviews

          11 - 15 of 1,094 reviews

          Reviewed 13 May 2017 via mobile

          Stayed for a week on May second time we have been to the resort. This time we brought another 4 families to stay at the same time. We were disappointed this stay for a few reasons: room cleanliness was terrible (old piece of toast under...More

          2  Thank Andrew M
          Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 15 May 2017

          Dear Andrew I would like to be able to follow up on your comments so please feel free to email me at reviews@turtlebeach.com.au. Thank you Melanie Reid

          Reviewed 13 May 2017

          I booked a Superior Room rather than the cheaper Apartment to get a better standard of room, but instead we got a dark and gloomy 'basement' room which needed the lights on all day. We had to go outside of the building just to see...More

          1  Thank Dzire
          Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 15 May 2017

          Dear Dzire Thank you for your review. As I am unsure of the room in which you stayed, it is difficult for me to comment regarding the particular features of the apartment. However, I can assure you that the all of our Superior Apartments meet...More

          Reviewed 8 May 2017 via mobile

          Great place for children. Food is fantastic and very reasonably priced. Lots of Healthy options and not run of the mill selections. I had a reiki reading and was more than happy Very accurate and helpful. Will come back again

          Thank denisepol
          Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded 15 May 2017

          Thank you so much for your review, we look forward to seeing you all again. Kind regards Melanie Reid

          Reviewed 8 May 2017

          This resort is fantastic for families. Lovely rooms, great surroundings and hours of entertainment for the kids with the many different swimming pools, Splash Zone, tennis court and mini golf. The cafe is nice with kid friendly food. All the staff we came across -...More

          Review collected in partnership with this hotel
          Thank lexyandbelly
          Response from Melanie R, on behalf of the Resort at Turtle Beach ResortResponded 15 May 2017

          A double thumbs up!! Thanks so much and see you again soon. Kind regards Melanie Reid

          Reviewed 8 May 2017

          Had so much fun at turtle beach, good value and rooms have been everything you need, can't wait to come back! Much better than the other place to stay for kids in surfers, my tip would be to hire a car so it's easier to...More

          Review collected in partnership with this hotel
          Thank Z2782COkathryn
          Response from Melanie R, On behalf of the Resort at Turtle Beach ResortResponded 9 May 2017

          Great tip on the car hire, especially if you plan to travel around the coast, as we are in an easily accessed position and provide complimentary underground security parking for all rooms. See you soon and thank you for your review. Kind regards Melanie Reid

          Paradise Resort Gold Coast
          1,397 reviews
          #15 of 32 hotels in Surfers Paradise
           
          NRMA Treasure Island Holiday Park
          1,095 reviews
          #1 of 4 hotels in Biggera Waters
           
          Sea World Resort
          4,324 reviews
          #2 of 5 hotels in Main Beach
           
          BreakFree Diamond Beach
          1,084 reviews
          #6 of 21 hotels in Broadbeach
           
          About
          Awards & Recognition
          Travellers' Choice2017 Winner
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Restaurant
          • Bar/Lounge
          • Spa
          • Free High Speed Internet ( WiFi )
          • Fitness Centre with Gym / Workout Room
          • Hotel Amenities
          • Children Activities (Kid / Family Friendly)
          • Shuttle Bus Service
          • Free Parking
          • Airport Transportation
          • Self-Serve Laundry
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Refrigerator in room
          • Microwave
          • Things to do
          • Pool
          • Restaurant
          • Bar/Lounge
          • Spa
          • Hot Tub
          • Tennis Court
          • Fitness Centre with Gym / Workout Room
          Details
          • Price range
          • US$90 - US$239 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Kitchenette ,
          • Non-Smoking Rooms
          • Number of rooms
          • 233
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Hotels.com, Hotwire, TripOnline SA, Cancelon, HotelQuickly and Priceline so you can book your Turtle Beach Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Australia >
          • Queensland >
          • Gold Coast >
          • Mermaid Beach
          • Also Known As
          • Turtle Beach Hotel Mermaid Beach ,
          • Sands Turtle Beach Hotel ,
          • Sands Turtle Beach Mermaid ,
          • Turtle Beach Resort Gold Coast ,
          • Turtle Beach Resort Mermaid Beach, Gold Coast, Australia
          Add Photo Photos
          Traveller (314)
          Room & Suite (58)
          Pool & Beach (48)
          Dining (16)
          Hotel & Grounds (202)
          Family and Play Areas (22)
          Bathroom (9)
          Nearby
          A'Montego Mermaid Beach Motel
          79 reviews
          .23 km away
           
          Surf Street Motel
          30 reviews
          .68 km away
           
          Diamond Sands Resort
          166 reviews
          .23 km away
           
          Ocean Blue Motel
          44 reviews
          .39 km away
           
          Nearby Restaurants
          Alfred's Diner
          57 reviews
          .18 km away
          BurgerFuel Mermaid Beach
          50 reviews
          .16 km away
          The Deck Restaurant & Bar
          42 reviews
          .08 km away
          Lucky Buddha Thai Restaurant
          43 reviews
          .16 km away
          Nearby Attractions
          Putt Putt Golf
          422 reviews
          .80 km away
          Miami Marketta
          191 reviews
          1.48 km away
          Thai Orchid Massage
          36 reviews
          .47 km away
          Essence of Living Yoga and Pilates Studio
          19 reviews
          1.35 km away
          Questions & AnswersAsk a question
          audreygalley
          hi what rooms do you suggest for sun and safety for toddlers like a nice balcony to sit on with a view
          10 April 2017|
          Answer Show all 3 answers
          Response from Melanie R | Property representative |
          If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
          0
          Votes
          Isobel P
          Does Turtle Beach provide towels for swimming. Thanks Isobel.
          31 March 2017|
          Answer Show all 8 answers
          Response from helenandguy | Reviewed this property |
          We paid $5 a towel for swimming towels for the week. Ours were fine!
          2
          Votes
          Sash2014
          Hi is this resort suitable for kids 8 and 11 years or more for younger kids?
          7 February 2017|
          Answer Show all 8 answers
          Response from Melanie R | Property representative |
          Hi Sash2014. Yes, I would say that our Resort is suited to children 4-12, and we are making progress towards increasing activities for both older and younger children. Out Club Turtle Kids Club is for children aged 4-12, we... More
          1
          Vote
          Room Tips
          "timeshare apts so standard varies which is a shame if you are in a large group, you might feel you are not..."
          Read review
          "Ground floor units are available unsure about wheelchair access though"
          Read review
          "If you are a couple, ask for a room in Zone 3 that doesn't face Gold Coast highway."
          Read review
          "Don't bother"
          Read review
          Is This Your TripAdvisor Listing?
          Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing