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A'Montego Mermaid Beach Motel

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Traveller (48)
Room & Suite (13)
Pool & Beach (9)
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Overview
  • Excellent14%
  • Very good30%
  • Average18%
  • Poor15%
  • Terrible23%
Travellers talk about
AMENITIES
Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Rooms
Family Rooms
Concierge
2 Star Hotel
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (96)
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All reviewsroom was cleanfriendly managergreat locationmain roadreception ladygood sizefree wifishort drivelong weekendwould stay here againsurfers paradisekitchenettesparhairdryerbbqcafes
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1 - 5 of 94 reviews
Reviewed 2 weeks ago via mobile

I booked here for 2 nights. I wouldn’t stay again. The ceiling paint was peeling an hanging down. Toilet light didn’t go. Hand basin was rusty. Shower curtain didn’t go to bottom of shower so floor got soaked. Daily towel changes don’t happen unless you...More

Thank Kerygeer
Response from manager1GoldCoast, Manager at A'Montego Mermaid Beach MotelResponded 2 weeks ago

Firstly this is a budget end motel, cheap tariffs so in order to keep the rates low we do not do daily services of towels. The complimentary items for the cupboard and toiletries are for guest convenience on their arrival. As most stays are one...More

Reviewed 4 weeks ago via mobile

Would not recommend. The price is well suited to the age of the facilities. The bathroom was falling apart. The pictures were not anything like the room. Was expecting more but didn’t get it. The location was fine though as you could walk to a...More

1  Thank madcat411
Response from manager1GoldCoast, Manager at A'Montego Mermaid Beach MotelResponded 2 weeks ago

The building is old and much like photos of humans does not show the small faults. It is now under new ownership and some much needed upgrades will be happening in the coming months.

Reviewed April 12, 2018 via mobile

An overall very underwhelming and disappointing experience. No wifi - the receprionist gave me an incorrect password. Why offer "free wifi" if you don't allow guests to use it? Dirty room, smelt mouldy, with very low ceilings. Shower floor was slimy ... Fridge door was...More

1  Thank Andrew_Alin
Response from manager1GoldCoast, Manager at A'Montego Mermaid Beach MotelResponded 2 weeks ago

The motel has regulation size parking bays both front and rear of the building. The rooms are aired daily if not used and our cleaners use high grade cleaning products to ensure our rooms are clean and sanitized thoroughly The wifi code is given and...More

Reviewed March 23, 2018 via mobile

Very comfortable beds. Windows you can open. Spacious for motel room. Run by friendly helpful people. Excelent cafe attached. Very good value for money.Old and rough around the edges but cleaned well.

Thank lheffernan63
Response from manager1GoldCoast, Manager at A'Montego Mermaid Beach MotelResponded 2 weeks ago

Thank you so much for your valued comments I hope we see you in the future after our upgrades happen

Reviewed February 24, 2018 via mobile

Received an email saying keys would be waiting in a box due to our late arrival (after 6pm)almost entered someone else’s room as our named envelope wasn’t there but random keys were. Confused we called the office to find out they were in fact still...More

1  Thank tashngaia
Response from manager1GoldCoast, Manager at A'Montego Mermaid Beach MotelResponded 2 weeks ago

Our motel is now under new ownership and there will be upgrades. Our key box after hours is usually quite efficient most guests have no trouble with finding their envelope as this was a new policy leaving keys in the box it did have some...More

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About
Amenities
Top amenities
Pool
Free Parking
Hotel Amenities
Free Parking
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Details
Price range
US$51 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
Details
Price range
US$51 - US$108 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Smoking rooms available
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Traveller (48)
Room & Suite (13)
Pool & Beach (9)
Dining (2)
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Room Tips
"Stay away from not suitable for anyone."
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"Don't rely on wifi working in your room. If you go there in winter ask for a heater and another blanket."
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"Read the reviews...they are sometimes hidden and only "nice ones are found first""
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"We were on the lower floor and the room was large with all the necessary amenities."
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