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Regency On The Beach

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Regency On The Beach
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146 Reviews from our TripAdvisor Community

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Showing 144: English reviews
warners bay
Reviewed 3 October 2016

Reception and employees worked hard and were helpful at all times . We were disappointed to discover that the pool was unavailable . The hotel had a bare, Spartan feel about it ! We have stayed at another hotel in Palm beach which catered for families much better in that they had a large pool for everyone.

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Thank khrisered_9
Gold Coast, Australia
Reviewed 2 October 2016

I have been lucky enough to have stayed at Regency on the Beach a few times.I have stay in different apartments.All rooms have been clean,spacious and well equipped.The beds have been comfortable.over the years..In previous years the staff has been wonderful..

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Thank smacca16
Melbourne, Australia
Reviewed 2 October 2016 via mobile

We stayed here for 3 nights from Tues to Fri. We had a room on the 5th floor (508 I think). This one bedroom apartment was very clean and had all we needed for a comfortable stay. The only 'disappointing ' things were that the blinds in the bedroom were not block-out and had a gap in the middle, so...

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Thank Donna R
Brisbane, Australia
Reviewed 17 September 2016

Stayed 5 nights. Apartment was clean and tidy. Pool was under construction. Notice regarding this was on the website, at end of first page, not highlighted very well. We were given a room on the northern side of the complex next to a construction site of a 7 level building. We were not told about this when booking. Prior warning...

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Thank gwm658
Brisbane, Australia
Reviewed 5 September 2016

Stayed at this hotel at least 4-5/year for the past 5 years. Loved this hotel, only lately customer service has been very poor, with Debra all was excellent & friendly and hospitable. Each time called for enquiry/booking/pay/etc, promised to send confirmation letter after payment, to call, etc, but never done, no news, we were the one who had to call...

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Thank sesw7075
melbourne australia
Reviewed 22 August 2016 via mobile

Staying at Regency on the beach for this past week, Rooms very good and reliable . Cost very good . Views excellent , love walking out the door into the beach. Surf clubs walking distance . Enjoyed staying here again.

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Thank woofwoof
Reviewed 20 August 2016

Booked ocean view room but was on northern side of complex next to construction site with better view of road than of the ocean, this was disappointing. Whole site is in holding mode due to construction next door. Property feels like an apartment block more than tourist accommodation. There was a very strong smell of bleach in apartment on arrival...

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1Thank Wendy P
London, United Kingdom
Reviewed 18 August 2016

A very disappointing stay due to the following: - booked and paid for a room with sea view instead got one facing the new build next door and the managements failed to inform me the new build and the conditions (expect for the pool). Did not offer alternative accommodation - could not use the balcony due to noise and dust...

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1Thank Raj M
Bathurst, Australia
Reviewed 5 August 2016 via mobile

Biggest gripe was paying an extra $10 a night for a view of a huge construction site and their own pool surrounded by construction fences for maintenance. Otherwise, the suburb was perfect the apartment couldn't be faulted. The beach was at the door and was voted Aus's cleanest in 2010 & it couldn't be better now. Burliegh Heads was a...

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Thank Bergchamp
Reviewed 25 July 2016

I was travelling with my uncle and between us we have stayed 3 times in this apartment block. It is in need of an upgrade. The apartment had dirty curtains, cockroaches and looking tired. The building next door is being built and the workman started at 7am banging and crashing. Not Regency fault but for the price it was disappointing.

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Thank Susan B

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Amenities

Highlights
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Beachfront
Things to do
  • Pool
Room types
  • Kitchenette
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Paid Wifi
Services
  • Free Parking
  • Self-Serve Laundry

Additional Information about Regency On The Beach

Address: 1483-1489 Gold Coast Hwy, Palm Beach, Gold Coast, Queensland 4221, Australia
Region: Australia > Queensland > Gold Coast > Palm Beach
Price Range: $94 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Regency On The Beach 3.5*
Number of rooms: 10
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Also Known As:
Regency On The Beach Hotel Palm Beach
Regency On The Beach Palm Beach, Australia - Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Regency On The Beach staff and other travellers.
3 questions
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Palmerston North, New Zealand
8 months ago

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Questions? Get answers from Regency On The Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Above ground floor as it seems that theft is big in this area, and the hotel is lacking security.”
 of 5 bubbles AntonColenbrander, 3 Jan 2017 | Read review
“fantastic location”
 of 5 bubbles rochelleh281, 4 Dec 2016 | Read review
“Choose Ocean View Room”
 of 5 bubbles 37fannyh, 16 Nov 2016 | Read review
“Do not stay on the Northern side due to new Building going up on that side”
 of 5 bubbles jeffmLoganQld, 9 Nov 2016 | Read review
“Higher floors on South side as building work is taking place next door”
 of 5 bubbles khrisered_9, 3 Oct 2016 | Read review
5 of 5