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InterContinental Sanctuary Cove Resort

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Overview
  • Excellent43%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible2%
Travellers talk about
“lagoon pool”(101 reviews)
“marina village”(48 reviews)
“club room”(31 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
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Rooms
Apr. 29Apr. 30
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,274)
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261 - 265 of 1,237 reviews
Reviewed 21 December 2016

I am always amazed that hotel owners wait till a hotel is dated before they start the renovations. The hotel in a renovated format would be amazing but right now it should not be carrying the InterContinental Label. The hotel needs a full refresh inside...More

Thank oakvilleadvisor
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 27 December 2016

Dear oakvilleadvisor, Thank you for sharing your thoughts following your stay with us in November, we appreciate the feedback. Over the past 3 weeks we have opened our new Club InterContinental and placed our new furniture in our lobby and Verandah Bar. As we move...More

Reviewed 20 December 2016

Set in gorgeous, peaceful natural wildlife surroundings (a long way from the hustle and bustle doof doof of Cavill Avenue), this lovely resort was a wonderful place to spend the first week of the September school holidays with my two girls, aged 10 and 7....More

1  Thank Justine R
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 27 December 2016

Dear Justine R, Thank you for taking the time to share your thoughts following your stay with us, we appreciate your feedback. Myself and the team were so pleased to read that you enjoyed your visit with us and hope to have the pleasure of...More

Reviewed 20 December 2016 via mobile

Another weekend away. Thought this place would be nice but to be honest didnt have my hopes to high. But it started off with being greated at recption and everyone couldnt do more from being picked up to being dropped off .to our room. Anytime...More

Thank nathan s
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 21 December 2016

Dear nathan s, What a delight to read your fabulous review! Myself and the team were so pleased to read that you had an enjoyable stay with us recently. Thank you for acknowledging my team whom I agree are wonderful. We hope to have the...More

Reviewed 18 December 2016 via mobile

Definitely needs a revamp and was extremely disappointed. 15 min wait for breakfast and was noisy with staff not coping. Room service took an hour with the food arriving cold and the bread stale. Pool bar shut at 3pm on a sunday at the resorts...More

2  Thank jewels73
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 19 December 2016

Dear jewels73, Thank you for taking the time to share your thoughts following your recent stay with us. Naturally we are disappointed that your stay did not meet expectation and I would like to sincerely apologise. We did try and make contact with you several...More

Reviewed 16 December 2016

Enjoyed my all too brief stay here for one night in early December. A lovely welcome from the check in agent, and acknowledgement that I am an IHG rewards member was pleasantly followed up by a welcome call after arriving into the room. Had booked...More

Thank Shooter25
Response from Monique H, General Manager at InterContinental Sanctuary Cove ResortResponded 19 December 2016

Dear Shooter25, Thank you for your loyalty to IHG. I am delighted to read that overall you had an enjoyable stay and a chance to enjoy our extensive recreational facilities. I have shared your comments with my team - thank you for the feedback. With...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Hotel Amenities
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Room Service
Free Parking
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$135 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$135 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (735)
Room & Suite (449)
Pool & Beach (128)
Dining (71)
Amenities (81)
Business Centre & Event Rooms (8)
Questions & Answers
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Gary H
9 July 2017|
AnswerShow all 5 answers
Response from Michaw84 | Reviewed this property |
Yes, the golf buggy lanes which go in and out of sanctuary cove are perfect for cycling, I quite often see kids riding their bikes in this area.
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Votes
jetseta10
7 February 2017|
AnswerShow all 4 answers
Response from Alvin A | Reviewed this property |
The beach lagoon will be great for your kids playing on the sand, while you have the option on swimming on the beach lagoon or the heated pool. The is also a jacuzzi. You can also enjoy the kids play area where they have... More
1
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jetseta10
7 February 2017|
AnswerShow all 5 answers
Response from 007dude2016 | Reviewed this property |
weather dependant but yes, should be fine to swim. The resort has a large lagoon pool and kids love that. There are some other games around the 2nd pool area which keeps the kids interested. Out the front of the hotel... More
1
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Room Tips
"Apparently all rooms have view, but I liked being on the end out by the marina."
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"Lagoon view rooms"
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"Ask for a room with a lake view"
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"We were on the second floor. A good view of mariner. Most rooms offer pool view, water view or mariner view..."
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