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Mercure Gold Coast Resort

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Traveller (380)
Room & Suite (139)
Pool & Beach (24)
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Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“carrara markets”(12 reviews)
“gold coast”(79 reviews)
“accor member”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
Jul. 1Jul. 2
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,340)
There are newer reviews for Mercure Gold Coast Resort
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Traveller rating
435
577
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68
44
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435
577
194
68
44
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201 - 205 of 1,318 reviews
Reviewed April 26, 2017 via mobile

We stayed here a few months ago, and loved the relaxing style of this resort, it felt like we had really gotten away from it all! The bar area is lovely, we ate from the bar menu, which was also quite nice and had a...More

Thank Corkerfamilythree
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded May 2, 2017

Hi Corkerfamilythree, we love welcoming overseas visitors and appreciate you choosing our resort as part of the holiday itinerary with your UK-based family members. Great to hear you all had an enjoyable visit and thanks so much for taking the time to let us know.

Reviewed April 26, 2017

We stayed for two nights in the comfiest of beds...great nights sleep! Breakfast at the Mercure is always a must... hot buffet or light for the day & looked after by fabulous staff, it never disappoints. This lovely spot also has a great swimming pool...More

Review collected in partnership with Accorhotels.com
Thank Michelle B
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded May 2, 2017

Thanks for your review, Michelle - nice to know we didn't disappoint and many thanks for your loyalty. We hope to see you again soon.

Reviewed April 26, 2017

Overall the stay was very good. Service on arrival was great. Had dinner in the restaurant and although the food was good the service was very average. Waiter leant across to serve meals and drinks and didn't ask me to confirm the wine that we...More

Review collected in partnership with Accorhotels.com
Thank paulmZ9739WI
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded May 2, 2017

Hi Paul, thanks so much for your review. It's nice to hear that your stay was an enjoyable one, though we'll certainly follow up on the restaurant points you have mentioned, so we can continue to improve. We hope to see you again soon.

Reviewed April 23, 2017

Very old tired interior with mould in the bathroom and views of water tank. No drinking water in the room at all- I had to use the bathroom sink and drink tap water from an old coffee mug. But it was quiet and it had...More

1  Thank Susie S
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded May 2, 2017

Hi Susie, thanks for letting us know about your recent stay. Whilst we can't do much about the resort's location - though many guests find the golf course outlook a positive aspect - we can certainly try to allocate you a nicer room for any...More

Reviewed April 22, 2017

Review collected in partnership with Accorhotels.com
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded May 2, 2017

More

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Conference Facilities
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$77 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
Details
Price range
US$77 - US$151 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Family Rooms, Non-Smoking Rooms
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Traveller (380)
Room & Suite (139)
Pool & Beach (24)
Dining (20)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
July 8, 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
April 4, 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
March 4, 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
Vote
Room Tips
"Acorr Club is wonderful"
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"probably better to get upstairs room"
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"Off the ground floor and away from both pools as quests walk around talking at night."
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"overlooking the golf course"
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