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Mercure Gold Coast Resort

1,293 reviews
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Traveller (359)
Room & Suite (131)
Pool & Beach (23)
Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“carrara markets”(12 reviews)
“accor member”(14 reviews)
“play golf”(29 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
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Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
Mar. 4Mar. 5
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,293)Write a Review
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211 - 215 of 1,271 reviews
Reviewed 24 January 2017 via mobile

Stayed at this resort as it was convenient for our needs. Room was huge and bathroom very spacious. Our location (room 6211) was very quiet with a lovely view of the golf course. Shame the free wi-fi was so bad, even after contact with reception...More

Thank clodagh666
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 26 January 2017

Hi clodagh666, thanks for your review. Great to hear your stay was enjoyable, but apologies for the WiFi issue. We're very shortly upgrading this, so any connectivity problems or speed issues should soon be a thing of the past. We hope to see you again...More

Reviewed 17 January 2017

I joined the Accor plus club a few weeks ago as i often stay at this resort for a break away. Part of the deal was a complimentary night at any resort so I chose this one. The rooms are alway well set out and...More

Thank Tony D
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 26 January 2017

Hi Tony, thanks for your review and congratulations on becoming an AccorPlus member. We're sure you'll enjoy the many benefits the programme has to offer and it's great to hear that you enjoyed your recent visit to our resort. Thanks for your review.

Reviewed 17 January 2017 via mobile

This had to be one of the plushest beds I've ever slept in. However, room service had us on hold for 20 minutes (forget about ordering breakfast before 10am), which would be fine if we had a mini bar. You get coffee and tea with...More

Thank a5hess1
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 26 January 2017

Hi a5hess1, thanks for your review. We're pleased that you enjoyed our KingKoil bedding, but are sorry to hear that there were some issues which affected your overall experience. We'll certainly look into this further to see what happened and please feel free to contact...More

Reviewed 14 January 2017 via mobile

My daughter and I stayed 6 nights at this resort. Here are the positives and negatives experienced during our stay. Positives; Check in on arrival was made very easy by the very friendly and professional staff member. Throughout our stay they were all excellent and...More

1  Thank flopsy92
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 16 January 2017

Hi flopsy92, thanks for your review. It's nice to hear that you were able to make full use of our resort facilities during your recent visit and that you received good service while you visited us. We're very shortly upgrading our WiFi bandwidth, so any...More

Reviewed 13 January 2017 via mobile

We stayed here for 3 nights between Christmas and New Year. Stayed in a deluxe room, great size for a couple. The room has had recent poor make over with bad workmanship. Couldn't shut the bathroom door as they had overlayed a flooring over the...More

1  Thank MAP73
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 16 January 2017

Hi MAP73, thanks for letting us know about your recent visit. We're sorry to hear that you didn't experience the resort at its best. The Christmas holidays are always a busy time, so we apologise if you found that the towels had run out at...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Free Internet
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Children Activities (Kid / Family Friendly)
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$92 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$92 - US$196 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (359)
Room & Suite (131)
Pool & Beach (23)
Dining (15)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
8 July 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
4 April 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
4 March 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
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12
Room Tips
"Ask for a pool view room"
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"King Spa is worth the extra money"
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"no elevators i chose ground floor great quit facing golf course"
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"High floors overlooking the golf course are probably quietest & have best views"
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