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Mercure Gold Coast Resort

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1,054 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Brisbane, Australia
Reviewed 23 November 2015 via mobile

We stayed there on the weekend. Really enjoyed the stay. The room was big enough with a balcony facing tennis court. Didn't get to use their facilities but the surroundings are nice. Breakfast was basic, food were pretty average but fresh. No mini bar but it was ok for us as we didn't need it. We would come back.

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Helpful?
Thank Anonymous31081980
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Anonymous31081980, thank you for your feedback and I am pleased you enjoyed the rooms. I certainly hope you get to enjoy our facilities next time you are back and I am pleased to advise that we are looking at some more options on the breakfast buffet on top of the standard fare. As you mention about the minibar I...

Tully, Australia
Reviewed 22 November 2015

The staff are most helpful and accommodating. The disabled room was excellent with a large well set-out bathroom. The staff in the dining area were charming and very conscientious. An excellent choice of accommodation - highly recommended.

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Helpful?
Thank Len B
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Len B, thank you for your great feedback on the resort and I am particularly pleased our disabled access room was well set out. Earlier in the week I was in discussions to ensure all aspects of our accessible rooms are appropriate as I would like to provide broader travel options for travellers with accessible requirements. The rooms are...

Buderim, Australia
Reviewed 22 November 2015

We have been four times to this resort and always enjoy it very much. The rooms are very spacious and immaculate. Surrounds are peaceful and relaxing. It is very close to Broadbeach and Robina for shopping.The restaurant has an excellent menu and great service. Breakfast has plenty of choices. We are looking forward to our next stay.

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Helpful?
Thank RinaBuderim
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear RinaBuderim, thank you for your great review and fantastic to hear of your multiple stays, I trust we have your preferences in the resort well organised. Definitely some great food offerings and particularly exciting our Executive Chef will be rolling out some new menu options for the Christmas period and again late January as we seasonally evolve our food...

Brisbane, Australia
Reviewed 21 November 2015

We went as part of a Conference / workshop. The facilities, although on the clean side were a little tired. The main issue was the inability to deal with the large number of attendees. The Resort would have know we were coming. There were long lines and waits to check-in...we would have thought that with technology a lot of the...

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Helpful?
Thank Colin S
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Colin S, thank you for your feedback and it is disappointing we fell short on delivery during peak times which as you say we are a large resort and large groups are normal for us. It would be great to see you back at the property in the future and enjoy it as expected. Definitely get in touch with...

Sydney
Reviewed 20 November 2015 via mobile

Although this was my second stay here (1st time with family) this was a business trip. Room was perfect for what I needed. Breakfast in the restaurant was great (book the night before, it's cheaper). This resort caters for everything families, traveling groups or just business people... Perfect location.....

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Helpful?
Thank adrianjaneb
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear adrianjaneb, thank you for the great review and always fantastic to hear of return patronage. The team here love seeing friendly faces back to look after again and again. A great tip also on locking breakfast in if the rate you have booked doesn't have it included. Reception should ask you however if not don't hesitate to ask them...

Rockhampton, Australia
Reviewed 8 November 2015

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Helpful?
Thank 11noelm52
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Queensland
Reviewed 1 November 2015

I stayed here last week as part of a week of golf in the area. I had previously stayed 10 years ago when I ran a conference here when the hotel was under a different name. The rooms had been allegedly refurbished, but I found that hard to believe. My stay did not get off to a good start when...

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Helpful?
Thank TezzaSunshineCoast
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear TezzaSunshineCoast, thank you for your feedback and great to have you back at the property. As I am in discussion with you personally regarding your stay I look forward to resolving the concerns with the charges through your booking agent for the different room category. Great to hear of your positive experience with the staff and appreciation for the...

Adelaide, South Australia, Australia
Reviewed 1 November 2015

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Helpful?
Thank Rachel T
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Mt Eliza, Australia
Reviewed 1 November 2015

I only stayed one night, I found the service very good. It was a bit of a walk outdoods from reception to my room - I'm not sure how it would be if it ws raining. The room was really nce and a generous size. Whilst the hotel is a long way from the beach and all the action, it...

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Helpful?
Thank Daarvid
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Daarvid, thank you for staying with us and providing your feedback. Great to hear the service was good and you appreciated the quiet nature of our resort. You are right that in the rain it does put a dampener on things and we have umbrellas in our guest rooms or transfer quests in our golf buggies. Hope your business...

Surfers Paradise, Australia
Reviewed 30 October 2015

I've only stopped over here a couple of times and the rooms are good, clean, quiet and comfortable. The food in the restaurant is great quality at mid-price range. Drinks are reasonable price too. It's set on a lovely golf course.

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Helpful?
Thank Virginia E
JamieODonnell-GM, General Manager at Mercure Gold Coast Resort, responded to this review

Dear Virginia E, thank you for your return visit and feedback that we hit the mark in your stay. Its important for me to hear that our price points were great for you as well. All of the golf course facing rooms are our quietest so book the superior category and confirm golf course side of the buildings and you...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: $118 - $300 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Carrara
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
2 questions
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Ipswich, Queensland, Australia

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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you ask for a room in one of the 3 blocks at the front as they are located close to all the facilities.”
 of 5 bubbles ronbbell, 6 Dec 2016 | Read review
“refurbished rooms are much better”
 of 5 bubbles zoey626, 29 Nov 2016 | Read review
“One that backs onto the gold course,”
 of 5 bubbles MurrayP132, 23 Nov 2016 | Read review
“Ground floor king spa in block 2 & 3”
 of 5 bubbles ronc885, 8 Nov 2016 | Read review
“Book a ground floor room if you have trouble with stairs.”
 of 5 bubbles leeannef2013, 25 Oct 2016 | Read review
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