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Mercure Gold Coast Resort

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Traveller (374)
Room & Suite (134)
Pool & Beach (24)
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Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“carrara markets”(12 reviews)
“gold coast”(78 reviews)
“accor member”(14 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Additional information
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
Hotel deals
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Reviews (1,326)
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429
572
191
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44
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251 - 255 of 1,304 reviews
Reviewed January 9, 2017

We stayed here for one night when travelling through the Gold Coast. At late notice there was not a great deal of availability during peak season but we were very pleased with the overall experience. We paid extra for a 'newly refurbished' room which seemed...More

Review collected in partnership with Accorhotels.com
Thank chrisdrew82
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded January 16, 2017

Hi Chris, thanks for your review. As you point out, our location is slightly away from the noisier beach area of the Gold Coast, though an easy car ride to these attractions. If you'e after a more relaxing break, we can provide just the thing....More

Reviewed January 8, 2017

Would not stay again/will not recommend This property had too many problems..wifi not working, electronic key locks not working, in room safe old and difficult to use. Also, there is a sign in the bathroom that you must close the door while showering and after...More

Thank CMP320
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded January 9, 2017

Hi CMP320, thanks for your review. It's nice to hear that our team looked after you well, though there can occasionally be delays in some areas during our busiest time of year. We are upgrading our lock system and WiFi over the next month, so...More

Reviewed January 8, 2017 via mobile

We stayed here for a couple of nights in one of the superior king rooms. Room: Was good size and comfortable and clean. Had a view of the golf course and trees, which we were happy with. If facing the other way then we'd have...More

Thank Amanda C
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded January 9, 2017

Hi Amanda, thanks so much for your review. As you mention, we have a number of different room locations and views, so something for everyone and we can certainly cater for those who like to watch the golfers or those who prefer to be around...More

Reviewed January 8, 2017

The hotel room is nice and clean. I would like to have a curtain or glass door to separate the shower/bath from the rest of the bathroom as it makes the room wet. The room was very clean however I saw glasses, food plates &...More

Thank Mia C
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded January 8, 2017

Hi Mia, thanks for your review. Great to hear you enjoyed your visit. The glass screens in our showers usually keep most water within the unit whilst also allowing easy access, however we apologise if this caused the floor to become wet when you showered...More

Reviewed January 7, 2017 via mobile

Mercure Gold Coast Resort is great for Golfers and for familys vacations! We loved the experience. Swimming pool , grounds and Golfing all good. Very clean and very helpful staff .We will be back for sure!

Thank Gi2010
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded January 8, 2017

Hi Gi2010, thanks for your feedback. It certainly sounds like you made the most of your stay and we're glad you had the chance for a relaxing break. We hope to see you again soon.

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About
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$80 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$80 - US$160 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (374)
Room & Suite (134)
Pool & Beach (24)
Dining (18)
Business Centre & Event Rooms (1)
Questions & Answers
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July 8, 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
April 4, 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
March 4, 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
Vote
Room Tips
"probably better to get upstairs room"
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"Off the ground floor and away from both pools as quests walk around talking at night."
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"overlooking the golf course"
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"If you're after a room with a view, you might need to walk up a flight or two of stairs."
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