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Ibis Milano Malpensa Aeroporto

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Traveller (253)
Room & Suite (170)
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Overview
  • Excellent31%
  • Very good46%
  • Average16%
  • Poor5%
  • Terrible2%
Travellers talk about
“shuttle bus”(27 reviews)
“gate travel”(5 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
3 Star Hotel
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Rooms
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,566)
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All reviewsshuttle busgate traveldon't expect too muchclose to the airportshuttle servicelast nightearly departurefree parkingback homerooms are cleannext morningno frillsbed was comfortableshort stayevery half hourbefore flying homean overnight stay
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321 - 325 of 444 reviews
Reviewed 15 September 2013

It's very close to the airport with free shuttles to/from the hotel. Not very clear where the shuttle lands in the airport though, had to walk quite a lot to find it. I went to the city center and my dad left my key in...More

1  Thank geo t
Response from ORIETTA_COPPI, Direttore at Ibis Milano Malpensa AeroportoResponded 16 November 2013

Dear guest, I'm sorry that your stay at the Ibis Milano Malpensa was not up to your expectations, and please, accept our most sincere apologies. I assure you, that it has been an isolated episode, that is not part of our standard. Our staff is...More

Reviewed 15 September 2013

We arrived late at night after a flight from Moscow. We used the hotel shuttle bus and had to wait about 30 mins. My wife rang the hotel to check the departure point which was different to the information we had been given. On arrival...More

2  Thank Burglar
Response from ORIETTA_COPPI, Direttore at Ibis Milano Malpensa AeroportoResponded 16 November 2013

Dear Guest, Thank you for taking your time to submit a review of our hotel. I am glad you enjoyed your stay at Ibis Milano Malpensa and hope to welcome you again. Best Regards, Orietta Coppi

Reviewed 11 September 2013

Our stay happened to collide with the Italian Formula One race which puts pressure on most of the hotels around Milan. Strangely the management had chosen to transfer personnel from the front desk to the restaurant/bar leaving the front desk manned with just one, really...More

1  Thank EricLofberg
Response from ORIETTA_COPPI, Direttore at Ibis Milano Malpensa AeroportoResponded 16 November 2013

Dear Guest, I'm sorry that our service was not up to your expectations. The Ibis always want to offer the highest quality of service, therefore, your opinion is valuable to us. Hoping to welcoming you again, I send you my best regards. Orietta Coppi

Reviewed 8 September 2013

The hotel is very close to the Malpensa Airport and they have a free shuttle bus service. Our room was clean and bed comfortable. Staff all had good English and were helpful. Now, to the bad points...while the hotel is close to the airport, it...More

1  Thank saniyan
Response from ORIETTA_COPPI, Direttore at Ibis Milano Malpensa AeroportoResponded 16 November 2013

Dear Guest, Thank you for taking your time to submit a review of our hotel. I am sorry to know that the restaurant did not satisfy your expectations. Please, accept our most sincere apologies. We are ready to welcoming you again, trying to regain your...More

Reviewed 8 September 2013

We stayed in Ibis Malpensa to catch a flight the next morning. From the airport, it might be tricky to find the shuttle (free) stop because of construction and lack of signage. But it is simple. It is on the main floor (T) exit 10...More

1  Thank the_couple2013
Response from ORIETTA_COPPI, Direttore at Ibis Milano Malpensa AeroportoResponded 16 November 2013

Dear Guest, I am very glad to read your appreciation following your stay at the Ibis Milano Malpensa and is a pleasure for me to know that we have met your expectations. Hoping to welcome you again in our hotel, I take this opportunity to...More

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About
Amenities
Top amenities
Restaurant
Free Internet
Hotel Amenities
Business Centre with Internet Access
Airport Transportation
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Dry Cleaning
Breakfast Available
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$60 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
Details
Price range
US$60 - US$88 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms, Family Rooms, Smoking rooms available
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Traveller (253)
Room & Suite (170)
Dining (51)
Amenities (18)
Questions & Answers
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rlunder
I stayed at the Ibis Milano/Malpensa Aeorporte Hotel a couple of years ago but encountered a problem catching the shuttle bus/van from the Airport to the Hotel. I understood that the shuttle makes pickups at door #10 at the airport where most other hotels make their arrival pickups, however after nearly 2 hours standing at door #10 I could never locate the Ibius Milano/Malpensa shuttle. I asked every driver who came to pickup passengers at door $10 but never could locate the proper shuttle. I eventually had to hire a car and driver to take me to the hotel (very expensive...26 Euros, one way) After I got to the hotel I arranged and pre-paid a few Euros to schedule my shuttle service back to the airport when I departed the next morning. The shuttle I took from the Hotel back to the Airport was an unmarked black van? How do I identify the correct Ibus Milano/Malpensa Hotel shuttle vehicle when it arrives at door #10 at the Malpensa airport (MXP). I have already emailed the Ibis Hotel several weeks ago with the same question and never received a reply. Any information would be greatly appreciated.
March 23, 2018|
AnswerShow all 7 answers
Response from eurovicki | Reviewed this property |
We didn’t know where door 10 was so we also took a taxi to the hotel. However the shuttle back to the Malpensa terminal 1 was only 3 euro.. and not in a black van. Sorry, don’t remember the color of the shuttle bus other... More
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kirsten639
December 3, 2017|
AnswerShow all 5 answers
Response from Jim S | Reviewed this property |
Lots of variables like how empty and size of tank but 40 euros should do. You can chose to return empty and they will put on your bill for a fairly reasonable amount or you could look for a station with an attendant. I found... More
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Art L
April 12, 2017|
AnswerShow all 4 answers
Response from gilda | Reviewed this property |
If I remember well it was about a 10-15 mins walk from hotel. One of th guys at the desk gave us great directions. I bought some very good wine there to bring home (and sooo cheap), as well as cheese and snacks for the... More
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Room Tips
"This hotel is in a quiet location."
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"There needs to be BBC on the TV"
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"Very loud because highway next to the hotel"
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"Choose a different hotel."
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