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2017-12-25 2017-12-26
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    El Dorado Casitas Royale, by Karisma

    Km 45, Carretera Cancun-Tulum, 77710, Mexico
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    2017-12-25 2017-12-26
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    Traveller (4983)
    Room & Suite (1142)
    Pool & Beach (816)
    • Excellent82%
    • Very good12%
    • Average4%
    • Poor1%
    • Terrible1%
    Travellers talk about
    “beach butler” (611 reviews)
    “outdoor shower” (518 reviews)
    “health bar” (155 reviews)
    Free Internet
    Breakfast included
    Air Conditioning
    Non-Smoking Rooms
    Room Service
    Poolside Bar
    Fitness centre
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Lazy River
    Tennis Court
    Butler Service
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Dec 25Dec 26
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (5,080)
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    1 - 5 of 4,870 reviews

    Reviewed yesterday

    This was our second time here and it is a lovely resort. My complaint is with the room which is very dark, shabby and in the need of a renovation. The lighting is terrible; the curtains cover a majority of the sliding glass door area...More

    Thank Signalgal
    Reviewed yesterday

    This was our 3rd stay at the El Dorado Casitas Royale and it didn't disappoint! We had a swim out casita with the plunge pool on the ground floor of block 31 gorgeous location! We had amazing service from Ivan our pool butler he was...More

    Thank jennigal18
    Reviewed yesterday

    Once again the staff at El Dorado Casitas Royale did a wonderful job. Casitas are so close to the beach.. Tons of great food choices. Our swim up bartender Isac was great and so were the beach butlers. Great ocean views from the beach beds...More

    Thank Jim B
    Reviewed yesterday

    I traveled with a girl friend to a conference and stayed in the El Dorado Royale Casita. Suites. Guilty pleasure - each of the Casitas have an out door shower including the upstairs one that we stayed in (2915) Each Casitas area (there are 8)...More

    Thank Bidwell
    Reviewed 2 days ago

    This stunning resort is hands down my favorite resort! It is truly our home away from home. My husband and I were married here years ago and come back at least twice a year. The staff are like family and the service is amazing! If...More

    Thank Trinity T
    Awards & Recognition
    Travellers' Choice2017 Winner
    GreenLeadersGold level
    Certificate of Excellence
    • Top amenities
    • Pool
    • Room Service
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Restaurant
    • Spa
    • Free Internet
    • Bar/Lounge
    • Breakfast included
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Laundry Service
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Self-Serve Laundry
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Minibar
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Restaurant
    • Spa
    • Bar/Lounge
    • Hot Tub
    • Tennis Court
    • Adult pool
    • Outdoor pool
    • Price range
    • US$344 - US$1,271 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #15 Spa Hotel in Riviera Maya
    • #18 Luxury Hotel in Riviera Maya
    • #23 On the Beach Hotel in Riviera Maya
    • #26 Green Hotel in Riviera Maya
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Accessible rooms
    • Number of rooms
    • 171
    • Reservation Options
    • TripAdvisor is proud to partner with Expedia, BookIt.com, Travelocity, Orbitz, TravelUp, Hotels.com, Hotwire, Cancelon and TripOnline SA so you can book your El Dorado Casitas Royale, by Karisma reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Yucatan Peninsula >
    • Quintana Roo >
    • Riviera Maya
    • Also Known As
    • El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
    Add Photo Photos
    Traveller (4983)
    Room & Suite (1142)
    Pool & Beach (816)
    Dining (425)
    Hotel & Grounds (2483)
    Bathroom (123)
    Business Centre & Event Rooms (16)
    Family and Play Areas (10)
    Sponsored by:
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    Ask a question
    Questions & Answers
    Mary T
    12 December 2017|
    AnswerShow all 4 answers
    Response from JelenaKarisma | Property representative |
    Hi Mary, please be so kind as to email our reservation department directly at: reservations@khrreservations . com or call our toll free number: 1.866.527.4762 Best regards!
    Kimberly W
    8 December 2017|
    AnswerShow all 2 answers
    Response from sett06 | Reviewed this property |
    We stayed in an individual casita, so we didn't have either. Although I will say after looking at the swim-up options... nobody used them. I didn't see much of a value-add. Private pools were much more valuable (since they... More
    Kimberly W
    8 December 2017|
    Response from Rob S | Reviewed this property |
    No the pool is not heated. It’s surprising that it’s as cool as it is being so warm there
    Room Tips
    "Highly recommend the swim outs to get the direct pool access!"
    Read review
    "Casita sections offer more amenities w/ shared swim up bar/pool in every casita enclave.great outdoor showers..."
    Read review
    "Love the swim-up rooms"
    Read review
    "Casitas are closest to the beach"
    Read review
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