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Iberostar Fuerteventura Palace

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Iberostar Fuerteventura Palace
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1,102 Reviews from our TripAdvisor Community

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Showing 333: English reviews
Guildford, United Kingdom
Reviewed 2 days ago NEW

We have just spent the week here for half term. There were 10 of us ranging from 8-80 years old! The staff were so friendly and helpful, the food was out of this world and each of us felt totally spoilt! There were actives throughout the day for all ages from archery, volleyball on the beach, football, ping pong, aqua...

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1Thank Sarah V
Leeds, United Kingdom
Reviewed 2 days ago NEW

We've just returned from a great holiday staying at the Iberostar Fuerteventura Palace. It was made even better by the friendly staff who really went out of the way to help. Stéphanie & Maria especially. The entertainment "animation" team were great too, Mitch especially. We had a nice room overlooking the heated pool. Great feeling going from the unheated to...

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Thank ian b
Brighton, United Kingdom
Reviewed 3 days ago NEW

Stayed in star prestige room and were totally spoilt. Almost all the staff were wonderful. The lady who cleaned our room , Blanqui maybe, was always friendly and produced the widest variety of towel sculptures I've ever seen. Alice was always smiling and encouraging with her fitness classes. All the bar and restaurant staff seemed to be worked off their...

Review collected in partnership with Iberostar
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1Thank lindihop010
Reviewed 4 days ago NEWvia mobile

Never had so much fun on a holiday before. All down to the animation team. Pablo, Chris, Marcin, Gustavo and mich made my holiday the best. Definitely going to miss them all. - amazing service from them❤

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Thank Katie G
Well, United Kingdom
Reviewed 5 days ago NEWvia mobile

I am currently staying at the Iberostar Fuertventura Palace hotel (11th-18th February) and wanted to write a review to praise the hotel staff whilst staying here. I booked this holiday for my daughter and myself for a half term break in the sun and really couldn't decide between this hotel or the next door Iberostar Gavitos. I had never stayed...

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2Thank Suzanne D
Reviewed 6 days ago NEWvia mobile

Unhelpful and gruff staff. More interested in their rules than helping customers. So many negative experiences to document over the course of a week but picture a hotel which is understaffed at reception, charges for safes, charges for renting towels, incredibly dangerous and slippy surfaces by pools. Add into this mediocre buffet food and pool side staff who insist on...

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Thank Niall D
Barrow-in-Furness, United Kingdom
Reviewed 1 week ago NEW

Very good 4 star hotel.location perfect for a beach holiday though people with mobility issues may find it problematic to go down steps to beach. Hotel rooms ,updated ones,are beautiful and comfortable.very modern decor. Sea view rooms have great views.the rooms blocks exteriors need a facelift.feels like a youth hostel! Could smarten with a lick of paint. Food standard is...

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1Thank bontu29
London, United Kingdom
Reviewed 1 week ago

We booked in here for a week's all inclusive holiday over the New Year. I paid extra in advance to upgrade to Star Prestige in order to receive the best room. On arrival at 1.30 the receptionist took our passports and invited us to leave our bags and go and eat as our rooms were not ready. Once we had...

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1Thank Richard b
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Richard First of all we want to thank you for reaching out to us on Tripadvisor to notify us of your concerns related to your recent holiday with us IBEROSTAR Fuerteventura Palace and apologize you feel you experienced an inconsistency in our service. Your feedback is very important to us and we will be making sure your remarks are...

Reviewed 1 week ago

Booked a short three night break,new to both Iberostar and Fueterventura and delighted with what we received.Had a rental car from inter-rent as part of the package which equalled the cost of two transfers,dead easy to get to Jandia Beach around 50 miles South following main coastal road.All inclusive hotel of a high standard,not sniffy or obtrusive.Generally, I only leave...

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3Thank David J
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear David, We would like first of all to thank you for your most appreciated review of IBEROSTAR Fuerteventura Palace. Our aim is to create a particularly pleasant atmosphere for our guests with our numerous services in our beautifully designed hotel so your words confirming our success are very important to us. We will definitely extend your praise to our...

Glasgow, United Kingdom
Reviewed 1 week ago via mobile

Great hotel in a fabulous location. Only one restaurant but it was excellent. Staff really make this Hotel attentive, smiling and really get to know you especially your drinks order. The hotel is very German oriented as the vast majority of guest are German; football, beers and all the announcements start in German. Now I must say this was not...

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1Thank Tom R
IberostarHoteles, Quality Manager at Iberostar Fuerteventura Palace, responded to this review

Dear Tom, We are very pleased to read that you had such a pleasant time in our hospitality at IBEROSTAR Fuerteventura Palace and want to thank you for using Tripadvisor to share your experience with others. The fact that we were able to offer you a great holiday experience is extremely pleasing and we are working hard to achieve this...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Beachfront
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Babysitting
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Hotel IBEROSTAR Palace Fuerteventura is a true oasis of tranquility and relaxation situated in Jandia to the far south of the island. This 4-star, all-inclusive, luxury hotel provides 437 guestrooms as well as a full range of dining options to assure you enjoy the best holiday in Playa de Jandia. Our hotel's sensational triangular layout, facing the sea, creates a unique ambiance. In the middle of it all is an amazing pool area featuring incredible views. In addition, the hotel features the Star Prestige new area for guests over 16, where you can enjoy a wonderful exclusive holiday in Fuerteventura. ... more   less 

Additional Information about Iberostar Fuerteventura Palace

Address: Las Gaviotas, s/n, 35626 Playa de Jandia, Pajara, Fuerteventura, Spain
Region: Spain > Canary Islands > Fuerteventura > Jandia Peninsula > Pajara > Playa de Jandia
Price Range: $223 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Iberostar Fuerteventura Palace 4*
Number of rooms: 437
Reservation Options:
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Also Known As:
Iberostar Fuerteventura Palace Hotel Playa De Jandia
Iberostar Playa De Jandia
Iberostar Hotel Palace Fuerteventura
Iberostar Fuerteventura Palace Playa De Jandia
Hotel Style:
#3 Top resorts Hotel in Playa de Jandia
#3 Family Hotel in Playa de Jandia
#3 Luxury Hotel in Playa de Jandia
#3 On the Beach Hotel in Playa de Jandia
#5 Romantic Hotel in Playa de Jandia
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Fuerteventura Palace staff and other travellers.
62 questions
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Questions? Get answers from Iberostar Fuerteventura Palace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the first floor with quick access to the beach but quite a walk to restaurant. Pool on 4th floor. Restaurant on 6th floor.”
 of 5 bubbles SarahV700, 19 Feb 2017 | Read review
“Just speak to the staff it anything whatsoever is not to your liking & they will do whatever they can to help.”
 of 5 bubbles ianb438, 19 Feb 2017 | Read review
“Sea view rooms,level 5”
 of 5 bubbles bontu29, 14 Feb 2017 | Read review
“Advise sea view due to superb location”
 of 5 bubbles N7489WEdavidj, 12 Feb 2017 | Read review
“A sea view would be wonderful though our room did not have one”
 of 5 bubbles Eating_out60, 10 Feb 2017 | Read review
5 of 5