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Hotel Grand Teguise Playa

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Hotel Grand Teguise Playa
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2,933 Reviews from our TripAdvisor Community

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Showing 2,376: English reviews
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Manchester, United Kingdom
Reviewed yesterday NEW

Went in march had a fantastic time,great location cannot fault the staff they work very hard .The hotel it self is spotless but does need up dating in certain areas,will go back to this hotel and i would recommend it.Sorry to have to mention this food, fine, but at times the cooked meats served were very tough could not eat...

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Helpful?
Thank sharon t
sheffeild
Reviewed yesterday NEWvia mobile

Arrived quite early,couldn't check in till 3 which is the official time but most hotels can manage earlier for the early arrivals,both couples asked for a high floor but given the ground floor rooms which are awful,never had a room so much in need of a refurb and we go abroad 5 times a year! We were told by reception...

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Helpful?
Thank holidayannie3
Reviewed 3 days ago NEW

We returned from another fabulous relaxed holiday at Grand Teguise Playa and have already booked our winter break here. The hotel rooms on the lower floors are becoming dated but are immaculately clean.The upper floors have been refurbished and I am sure further renovations are in the pipeline. The hotel is open all year though so work may be in...

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Helpful?
1Thank Chris P
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear guest, Many thanks for your review about the hotel. We're so happy to know that you had a great time. We hope to welcome you again very soon. Sincerely, Laura Diaz - Deputy Manageress

London, United Kingdom
Reviewed 6 days ago NEW

This hotel has the best location, it really close to the centre of town, good restaurants on the door step, bars and night life 200m from the front door. The food is good with a fair variety to chose from. The quality of the meat and fish I'd excellent. However the waiting staff in the restaurant are too busy serving...

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Helpful?
1Thank FranRookie
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear guest, Thank you for sharing your opinion with the community of Trip Advisor. I hope that you could enjoy your holiday even though the hotel have some downsides. Thank you for your very nice comment on our staff. They will be pleased to learn that as they are all highly dedicated to their work. Best regards Laura Diaz -...

Derry, United Kingdom
Reviewed 6 days ago NEWvia mobile

My wife daughter and myself stayed 4/3/17 till 11/3/17 we have been to the grand teguise playa many times but I will never be back. Nothing terribly wrong but nothing terribly right either the food was bland tasteless and very hard to put together a meal the quality of the meat on offer was not what you want on a...

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Helpful?
3Thank john c
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Sorry John, Customer service is one of our top priorities and our Company, our employers and myself works hard to reinforce it. At no moment the intention was to cause you inconveniences or difficulties. We would like to apologize if you felt neglected at any time by me. Once again we would like to reiterate my apologies if i did...

Brighton and Hove, United Kingdom
Reviewed 6 days ago NEW

Attractive hotel, good position near beaches (best one 5 minutes walk away), shops and restaurants. Stunning entrance and reception area, good breakfast and buffet style dinner not bad. Nice bar. All staff helpful and friendly. Rooms adequate but severely in need of decorating and bringing up to date. Very clean though and beds comfortable. Spacious balcony with stunning views. Lovely...

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Helpful?
1Thank tracyhart0903
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear Guest My team and I are very thankful that you try to help us to improve. Thank you for share your dertailed comments. We hope to see you again and enjoy a well-deserved holiday. Sincerely, Laura Diaz - Deputy Manageress

Lisburn, United Kingdom
Reviewed 1 week ago

I have been to this hotel 4 times and will be returning again in August 17 with my son, daughter in-law and granddaughter who is 5 years old. Our son and his family have been there with us two years ago and it suited us all as a location. The hotel has very friendly staff, great food, room service is...

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Helpful?
2Thank Beverley L
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear Harry, What can I say? Thanks , thanks, and thanks!!. We were delighted by the top rating and the lovely feedback of your recent family vacation at our hotel. We are looking forward to welcome you soon again. Sincerely, Laura Diaz - Deputy Manageress

Rochdale, United Kingdom
Reviewed 1 week ago

Arrived 5th March 2017, arrived early and waited till 3.00pm for our room. Check in was good and well organised. Room was on the second floor and was clean & tidy, the view was excellent with a great sea view. The staff who came each day to clean the room were excellent, a good job done. Food was fairly bland...

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Helpful?
2Thank Steve H
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear Steve, My team and I are very thankful that you try to help us to improve. I am sorry that we didn’t have the chance to meet and me to be able to hear your comments from you personally. You are the most important to us. Next time you visit don’t hesitate to contact me for whatever you may...

Saint-Gaudens, France
Reviewed 1 week ago

Practically on the beach, almost all rooms with superb ocean views, shops, bars and restaurants at your door. Very well maintained hotel, indoors and outdoors. Sunbeds and umbrellas for rent on the public beach. Plenty of sunbeds by the pools, always enough at any time of the day. This should be underlined as most of the time it is not...

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Helpful?
1Thank Zenobia31
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear Zenobia, We are sorry that although striving to give you the best service , we could not comply with your´s expectations in some aspects. Knowing your opinion about our hotel is very important for us, as our main concern is to offer the best service to our guests, which is only possible if you let us know about our...

Reviewed 1 week ago

First impression was nice big hotel its only when you get in the room. It starts to go down hill Bathrooms need ripping out No not fixing but ripping out drains don’t empty water very slow out of taps Not 4 star. aircon what aircon. balcony no view to the right big wall in the way you can see the...

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Helpful?
3Thank Carl M
GMTeguise, Deputy Manageress at Hotel Grand Teguise Playa, responded to this review

Dear Carl, I am very sorry to hear that you had so many disconformities. It gives me great sadness to read your comments and not due to their perception, but due to the fact we are many on site working long hours and we could not detect your discomfort and solve your problems. As our main concern is that our...

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Breakfast included
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Grand Teguise Playa Hotel is a hotel resort in Costa Teguise. Located in El Jablillo's coastline, this beach hotel is specially designed for couples and families with children who want to spend magical under excellent weather conditions at the Canary Islands. Common areas and Superior rooms have been recently renovated in order to offer to its guests more confort and quality during their stay. Rooms with balcony or terrace and spectacular sea views. For those who loves to play golf, The Be Live Experience Grand Teguise Playa Hotel holds agreements with the two existing golf courts in Lanzarote: the Lanzarote Golf and the Costa Teguise Golf. This hotel has the ISO 14001 Certification, as a result of its effective environmental management system. ... more   less 

Additional Information about Hotel Grand Teguise Playa

Address: Avda. del Jablillo, s/n, 35508 Costa Teguise, Lanzarote, Spain (Formerly Be Live Experience Grand Teguise Playa)
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: $152 - $267 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Grand Teguise Playa 4*
Number of rooms: 314
Reservation Options:
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Also Known As:
Occidental Grand Teguise Playa Costa
Occidental Teguise Playa
Occidental Grand Teguise Playa Hotel
Occidental Hotel Lanzarote
Hotel Grand Teguise Playa Lanzarote/Costa Teguise
Hotel Style:
#6 On the Beach Hotel in Costa Teguise
#7 Luxury Hotel in Costa Teguise
#7 Romantic Hotel in Costa Teguise
#9 Family Hotel in Costa Teguise
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we stayed in 309 fantastic views would stay in this room again,the rooms do need up dating but were spotless x”
 of 5 bubbles sharont771, 23 Mar 2017 | Read review
“Higher floor for refurbished rooms, but these have showers only”
 of 5 bubbles FranRookie, 18 Mar 2017 | Read review
“If available get an upgrade to superior room as balcony gets more sun but level 2 upwards otherwise noisy”
 of 5 bubbles tracyhart0903, 18 Mar 2017 | Read review
“The hotel have refurb rooms from the 4th floor upwards and they have modern facilities with a walk in shower.”
 of 5 bubbles 674beverleyl, 14 Mar 2017 | Read review
“Best rooms are floors 4.5.6.”
 of 5 bubbles SteveH166, 12 Mar 2017 | Read review
5 of 5