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Hotel H10 Big Sur

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1 room 2 adults 0 children
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Hotel H10 Big Sur
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1,898 Reviews from our TripAdvisor Community

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Showing 1,326: English reviews
Wicklow
Reviewed 19 June 2016 via mobile

Just to confirm all the other reviews, the staff are fantastic from initial arrival at reception to restaurant staff & cleaning ladies, they cannot do enough for you, and their manners put us all to shame. This is a first class hotel and a first class holiday destination. If you are travelling to tenerife look no further than the H10...

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3Thank 3sevens
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, First, I would like to thank you for the comments about your recent stay at the H10 Big Sur Boutique Hotel , your opinions and suggestions help us meet the needs of our customers and continue working to offer only the best. We thank you especially the comments about our facilities and our services. I am delighted to...

Swindon
Reviewed 19 June 2016

We spent a week here in May and really liked it. We had booked a sea view room and looked straight out over the pool to the sea. The room was very nice, my only complaint is that rather than a double bed, we had two singles side by side. They weren't clipped together so moved apart during the night,...

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1Thank SwindonCjm
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We highly appreciate the time that you have taken to share your experience with us in H10 Big Sur Boutique Hotel because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.! Thank you very much! Hoping to see you again in the not too far...

Birmingham, United Kingdom
Reviewed 19 June 2016

The room was absolutely beautiful!! The rooms were large and spacious, of which I and my partner had a great sea view.The food was lovely and such a variety every day. The staff was friendly and welcoming. Ideal for the older couple.

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Thank naya09
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We highly appreciate the time that you have taken to share your experience with us in H10 Big Sur Boutique Hotel because we constantly strive to exceed our guest’s expectations of service and it is always satisfying to hear that these efforts are noticed.! Thank you very much! Hoping to see you again in the not too far...

essex
Reviewed 18 June 2016 via mobile

We booked a sea view , on arrival was told they didn't have available as hotel was full, my husband said we have paid for one , so they upgraded us free to a suit on the 4th floor , the room was lovely , it was the whole width of the hotel we had a street view on one...

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Thank karen1963
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for preferring H10 Big Sur Boutique Hotel for your holidays. We also thank you for sharing with us and with the TripAdvisor community your impressions about our hotel. We regret to know that nothing you experienced with us were up to your expectations. At the H10 Big Sur Boutique Hotel, all staff members as well as...

Europe
Reviewed 16 June 2016 via mobile

Booked this hotel last minute and we were not disappointed. Staff were excellent, special mention to Andrea P in the restaurant. Food and accommodation were top class. We really enjoyed our stay and we will definitely be back. If you have a spare Euro or two, an upgrade to the Seaview Room is worth it.

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Thank tweenas
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for the lovely review on Tripadvisor and the mentioning of some of our super staff members, much appreciated! Andrea will be happy to read your comments! We appreciate so much that your stay between us has been a pleasant one! Hope we may welcome you back home very soon. Kind regards, Gabi Wessels

Den Bosch, The Netherlands
Reviewed 15 June 2016 via mobile

Great hotel, buffet suitable for veggies and vegans. Ask for whatever you like and they'll arrange!. Even evening entertainment was good. We typically don't like it, but enjoyed it. Especially bellie dancer and Indian night

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1Thank JudithvdD
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for posting a review on Trip Advisor. I am so glad that you found the hotel H10 Big Sur and its facilities were suitable for you, happy to know that you mention the staff were very friendly. My Head Chef will be pleased to learn of your complimentary feedback with regard to menu variety for vegans...

Reviewed 15 June 2016 via mobile

Do not normally write trip advisor reviews but this hotel is fantastic. Spotlessly clean, breakfast amazing with a great selection for everyones tastes. Hotel staff go out of there way to help you with anything big or small, nothing too much trouble. The rooms are wonderful, again spotlessly clean and the sea view rooms are spot on. Location is great,...

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Thank gerral78
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

dear guests, Thank you for posting a review on Trip Advisor. I am so glad that found the hotel was suitable for you and that you enjoyed your stay at the H10 Big Sur Boutique Hotel. Thank you once again for your very valued feedback, as it is in this way to improve our customer service standards. I do hope...

Barry, United Kingdom
Reviewed 15 June 2016

Wonderful service from the word go.The staff were always helpful and friendly.We were escorted to our room which was on floor 6 and the view was breath takingThe room was so fresh and clean and was kept like that throughout our stay.Thank you!The toiletries were of a high standard and replenished daily.The coffee machine was a delight and again milk...

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Thank Frostykath
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your comments posted on TripAdvisor. We are grateful receiving guest feedback such as yours, it is a pleasure for us to know that you had a fantastic stay! Thank you again for your feedback and choosing to stay with us. We look forward to welcoming you again to H10 Big Sur Boutique Hotel on your...

Reviewed 13 June 2016

We have been to this hotel many times. Over the last few years it has been refurbished. Love it! Rooms have everything that you will need eg coffee machine,tv, hair dryer etc. Food is excellent, there is something for everyone to enjoy. All staff are very helpful and friendly. Over 18's only quiet hotel. Situated on the flat it is...

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1Thank Sue R
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, Thank you for your comments posted on TripAdvisor. We are very much appreciating your contribution and grateful you have shared your comments with other users of Tripadvisor, we are very happy to know that your holidays have been enjoyable! We are looking forward to welcome you back in the very near future. Kind Regards, Gabi Wessels

Colchester, United Kingdom
Reviewed 12 June 2016

Just returned home after a lovely relaxing stay at the Big Sur hotel. As its adults only the pool is nice and quiet no screaming children, only 2 small complaints. The sun beds could do with mattress and the hotel has a rule that you cannot reserve sun beds until 9.30, unfortunately some people think rules don't apply to them....

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1Thank Jan D
Gabi W, Gerente at Hotel H10 Big Sur, responded to this review

Dear guests, We appreciate your stunning detailed review. Thank you so much for the kind words as well as the constructive advise. I really appreciate you mentioning everything you experienced with us, your comments help us to improve! Once again, a BIG thank you from all of us. We hope we may welcome you back verysoon. Kind regards, Gabi Wessels

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free Internet
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Dry Cleaning
  • Laundry Service
  • Concierge
Official Description (provided by the hotel)
Located facing the sea in the area of Los Cristianos, the H10 Big Sur (formerly H10 Oasis Moreque) is a new boutique hotel specialised in holidays for adults with an elegant and modern interior design with a very Mediterranean and cosy vintage touch. Discover all its services: Blue Bay Restaurant, Cactus Bar, new outdoor swimming pool area, chill-out terrace with sea views and Despacio Beauty Centre. ... more   less 

Additional Information about Hotel H10 Big Sur

Address: Avda. Juan Carlos I 28 | Los Cristianos, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: $193 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel H10 Big Sur 3*
Number of rooms: 167
Reservation Options:
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Also Known As:
Hotel H10 Big Sur Los Cristianos, Tenerife
Hotel Style:
#1 Family Hotel in Los Cristianos
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Questions & Answers

Here's what travellers have asked, with answers from Hotel H10 Big Sur staff and other travellers.
166 questions
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Questions? Get answers from Hotel H10 Big Sur staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Sea view was perfect”
Mariedoll50, 24 Apr 2017 | Read review
“Sea view and pay for a second floor room as they have extended balconies with sunbeds”
BevOneil, 24 Apr 2017 | Read review
“Sea view rooms are awesome, even if you don't get a superior one, try for a regular sea view if you can.”
R6651YXsarahc, 23 Apr 2017 | Read review
“Ask for one with a view of the sea, not the car park as mine was.”
christinahC8877EY, 23 Apr 2017 | Read review
“"Rooms viewing the sea are probably more attractive .. ours was looking over the car park but we could see Mars at night."”
andyjL4148MC, 18 Apr 2017 | Read review
5 of 5