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The Promenade

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998 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Gothenburg, Sweden
Reviewed 26 February 2016

We were there for a two day trip, along with our 5month old. The hotel was placed just in a perfect location on the beach road. Staffs were very friendly & kind. The Breakfast buffet was very good. The rooms are spacious, clean and provided a baby safe environment. The roof top restaurant is also very nice, and has a...

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Helpful?
Thank Sathyamyla K
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Mumbai (Bombay), India
Reviewed 25 February 2016 via mobile

The best possible location in Pondicherry!!!! Right on the promenade waterfront ... Walking distance to the aurobindo ashram... And other nearby attractions. The hotel is well made but In terms of maintenance it seems its in a stage of a management change and basic hygiene and upkeep would be a 3 on 5. Its not like dust or dirty but...

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1Thank rmghosh
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. I have taken note of your concerns and will discuss the same with the team and make sure that this does not happen again. Our efforts in maintaining the standards set by the management and owners are continuous and I do...

Bengaluru, India
Reviewed 23 February 2016

This place has superb location and had dinner which was good one of the best options available in Pondicherry. I has a roof dining ,indoor and an outdoor dining. The prices are premium but you will enjoy the place and food served.

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Helpful?
Thank Krishna N
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Caerleon, United Kingdom
Reviewed 23 February 2016 via mobile

We visited earlier this month and went for a drink on the rooftop bar. Whilst it is a bit prices it has superb views. It is very atmospheric and a good experience. We wish now that we had eaten there but decided to move on. Well worth a visit, just before dark so you get both perspectives.

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Helpful?
Thank Steve D
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Mumbai (Bombay), India
Reviewed 22 February 2016 via mobile

4 of us stayed here recently for 2 nights. The rooms are okay however very basic and the bathrooms had mushrooms growing out of the walls and the water from the shower was always cold. I complained about the mushrooms but they were not removed. At night on our first night there was severe banging upstairs for hours - i...

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1Thank kn0ck
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

Visakhapatnam, India
Reviewed 21 February 2016

Check-in staff was not cooporative and humble. Registration was very nice and exceptionally attentive to the point of obsequious in getting me a room and a glass of mango juice. My only request was a quiet room. The hotel was amazingly good with Indian and international choices. The hotel were offering any assistance and promised to get back to me...

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Helpful?
Thank MUNISH999
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

Delhi
Reviewed 20 February 2016

Promenade is a real boutique designer hotel, and as per name a true mirror of Hidesign luxury...though a small property but classy in old french side, facing boulevard . Evening musical programmes drags you to old french league......best thing is evening time when traffic is stopped for pedestrians..rooms are nice, comfortable, and well designed. Food is good. Its unique place...

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Helpful?
Thank Chaprana
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

Reviewed 16 February 2016 via mobile

Don't go here except for the ambience....ambience is good but good is horrible...Stay away from this place...totally overrated..everything except for the food is good..located near the beach...soup that we ordered was like water in coconut milk and chicken satay here that we had was laughable...

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Helpful?
Thank Saroof S
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Dining with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

Mumbai, Maharashtra, India
Reviewed 10 February 2016

I don't know why people keep bashing the only chic hotel in Pondicherry. As for me, everytime I visit the hotel, I am pleasantly surprised by the small small improvements they make in their service. This time, was there for a weekend and was pleasantly happy to find the standard of welcoming a guest and an even smoother check-in. The...

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Helpful?
Thank ArpanD
promenadepondicherry, General Manager at The Promenade, responded to this review

Dear Guest, Thank you for your lovely review and thank you for being our guest during your trip to Pondicherry. I am glad that we have been able to make your stay comfortable and memorable. I am looking forward to welcoming you to The Promenade upon your next visit to Pondicherry. It would be a pleasure having you as our...

New Delhi, India
Reviewed 8 February 2016

The only good thing about this hotel is its close proximity to the Promenade Beach. We booked this hotel for 3 days 23rd-26th jan 2016. The room given to us had the backyard view, so we couldn't even open the window. Looking at the big name, the hospitality was extremely poor. They left no stone un-turned to spoil our stay...

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Helpful?
Thank Aparna1208
promenadepondicherry, General Manager at The Promenade, responded to this review

Thank you for Staying with us and thank you for taking out the time to review us on TripAdvisor. First and foremost, I would like to offer my sincerest apologies for any inconvenience you may have experienced during your visit. I regret not having been able to meet your expectations and there is absolutely no excuse for the bad experience...

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Amenities

Highlights
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
  • Free Breakfast
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Promenade is a luxury boutique hotel on the ocean front of one of India's most beautiful and romantic towns. Most of the rooms overlook the shimmering waters of the Bay of Bengal. Stylishly designed rooms with wooden flooring, specially designed luxury bedding, LCD TV, work desk, Wi-Fi, tea-coffee maker, fully loaded mini bar & electronic safe. DVD player and movies on demand service. All rooms are accented with exquisitely crafted pure leather accessories & an inspiring leather head board. All baths come with a hand dryer, bath tub, magnifying mirror and international 'Bodyshop' toiletries. ... more   less 

Additional Information about The Promenade

Address: 23 Goubert Avenue | opp. Gandhi Statue on Beach Road, Pondicherry 605001, India
Region: India > Union Territory of Pondicherry > Pondicherry
Price Range: $119 - $415 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Promenade 4*
Number of rooms: 38
Reservation Options:
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Also Known As:
The Promenade Hotel Pondicherry
Promenade Hotel Pondicherry
Promenade Pondicherry
Hotel Style:
#2 Luxury Hotel in Pondicherry
#2 Business Hotel in Pondicherry
#11 Family Hotel in Pondicherry
#11 Romantic Hotel in Pondicherry
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Questions & Answers

Here's what travellers have asked, with answers from The Promenade staff and other travellers.
8 questions
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Questions? Get answers from The Promenade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid 2nd floor rooms 25-27!”
 of 5 bubbles bikeman_meop, 9 Dec 2016 | Read review
“Always go for the suite room with balcony view, you wont regret it!”
 of 5 bubbles Aliviabiswas, 23 Nov 2016 | Read review
“Get a sea facing room. There is really only a Fishing harbour and the view is beautiful”
 of 5 bubbles georgemani53, 13 Nov 2016 | Read review
“sea facing rooms are better”
 of 5 bubbles jjayant, 1 Nov 2016 | Read review
“Sea view rooms are better”
 of 5 bubbles Krishna_Pujari, 25 Oct 2016 | Read review
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