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Quest Sanctuary Lakes

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211 Reviews from our TripAdvisor Community

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Showing 211: English reviews
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Portland, Australia
Reviewed 1 week ago

I spent 2 nights there with my 1 and 3 year olds and grandparents. The room accommodated us all perfectly. The supply of cot and safety gate were amazing and a massive help not having to bring them with me.

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Helpful?
Thank W3782YWmelissaf
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Melissa Thank you for taking the time to review our property. We are pleased that you appreciated the cot and safety gate, we need to ensure your children are kept safe. As you know we are located in a very quiet area away from busy traffic, making us a very family friendly location. We hope you see you again...

Sydney, Australia
Reviewed 1 week ago

Absolutely delightful accomodation and excellent facilities, highly recommend to stay at Quest Sanctuary lakes, close to shopping centre with restaurant in walking distance from reception. 5 stars for this gem!

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Thank 664lyndaa
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Lynda, Thank you for the wonderful review of our property. We are so pleased you enjoyed our stay and hope to see you again at Quest Sanctuary Lakes in the near future. Kind regards, Terry- Franchise Owner, and Team.

Cooma, Australia
Reviewed 1 week ago

Fresh Clean Great view Having a carport protected us from the rain Very good little apartment including gas stove, full size fridge, bench space TV reception upstairs was intermittent at best Staff were a bit new The rest was excellent

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Thank anastasiasZ8304BO
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Anastasia, Thank you kindly for your review of our property. We appreciate you taking the time to share your comments. We are pleased to hear you enjoyed your stay and were protected from the rain with our garage parking. Yes we do have a couple of new staff members, they are being supervised at the moment and are learning...

Longford, Tasmania
Reviewed 2 weeks ago

I would certainly recommend this property. It is good value, clean and comfortable. The staff are helpful. The downside was the booking system which was a problem for us and left us in some doubt regarding our reservation. Our booking was originally confirmed, then cancelled and eventually reinstated!

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Helpful?
Thank maxinew416
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Maxine, Thank you for taking the time to review our property. We are so pleased that you enjoyed your stay. Please accept our sincere apologies for the problem with your reservation. We hope to be able to welcome you back again in the near future. Kind regards, Terry- Franchise Owner, and Team.

Sydney, Australia
Reviewed 3 weeks ago

Good location and close to amenities. Good service, friendly staff and no issues with check in or check out. Nice stylish, fairly new and modern looking apartment. Could be cleaner but was happy overall.

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Thank Abh15h3k
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you very much for your kind feedback. We are so pleased you enjoyed your stay, and hope to see you again soon. I will forward your feedback on to our housekeeping Manager. Kind regards, Terry- Franchise Owner, and Team.

Benalla, Australia
Reviewed 3 weeks ago

I took my children to see their dad and it was such a great play to stay and easily found. Everything was clean and well matained. It was easy to find and the description of the apartment was spot on.

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Thank brendank368
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi, Thank you for your kind review of our property. We are pleased you enjoyed every aspect of your stay, and look forward to you returning again soon. Kind regards, Terry- Franchise Owner, and Team.

Point Cook
Reviewed 3 weeks ago

Me and my friends stayed for one night after celebrating a 21st birthday. Lovely room, check in and out was quick and swift. The bedrooms and view was good. Pillows were too soft for my liking but amenities was great.

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Thank danielrX7457CS
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Daniel, We are so pleased you enjoyed your stay after the function in the area. We have found that some guests prefer hard pillows and of course some prefer soft pillows. Because of this, there are hard and soft on the bed, as well as additional pillows in the bedroom wardrobe. We hope you will return in the near...

Mount Gambier, Australia
Reviewed 4 weeks ago

Picked up a sauna in Melbourne and then back to Point Cook to visit some friends who had just recently moved from South Australia. Found the Quest online and chose it because of its proximity to our friends home. To our suprise we had a veiw of the lake and the golf course, very nice. I would highly suggest staying...

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Helpful?
Thank 411heathw
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Heath, Thank you for your feedback. We are so pleased you enjoyed your stay, and the stunning view of the lake and golf course. We hope to see you again soon. Kind regards, Terry- Franchise Owner, and Team.

Nathalia, Australia
Reviewed 4 weeks ago

Nice place to stay. Townhouses were good and even had grass for the kids to run around. Would be good to have pool onsite and something for the kids to do. Overall was a nice place and would stay there again

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Thank Michelle B
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Michelle, Thank you for your review of our property. We are so pleased you enjoyed your stay and the kids enjoyed the safety of the lawn. It is great also being away from main roads and we have almost no traffic. We do have an indoor heated pool, it is located at the club, a short 200m away from...

Melbourne, Australia
Reviewed 20 February 2017

Safe, Quiet, Nice Get Away ... Thank you for having us on Valentines Night, even though it was short, I would have preferred to enjoy staying longer which will definitely be in future. Convenient, Cost effective and close to shops.

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Helpful?
Thank audreymL8681KL
TerryC3030, Owner at Quest Sanctuary Lakes, responded to this review

Hi Audrey, Thank you for your review, and thank you for staying with us on Valentines Night! We are so pleased you enjoyed everything about your stay. Please come for longer next time and enjoy all of the facilities including pool, spa, sauna, tennis courts, gym etc. Kind regards, Terry - Franchise Owner, and Team.

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Golf Course
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Services
  • Self-Serve Laundry
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms

Additional Information about Quest Sanctuary Lakes

Address: 9 Greg Norman Dr | Sanctuary Lakes, Point Cook, Victoria 3030, Australia
Region: Australia > Victoria > Greater Melbourne > Point Cook
Price Range: $181 - $265 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quest Sanctuary Lakes 4*
Number of rooms: 44
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Questions & Answers

Here's what travellers have asked, with answers from Quest Sanctuary Lakes staff and other travellers.
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Questions? Get answers from Quest Sanctuary Lakes staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms are the same, all will suit”
 of 5 bubbles BrianC419, 4 Feb 2017 | Read review
“Perfect for the whole family”
 of 5 bubbles jameskW4693XF, 29 Jan 2017 | Read review
“All apartments have a pleasant view”
 of 5 bubbles , 27 Jan 2017 | Read review
“Ask for a room with either a view of the Golf Course or Lake”
 of 5 bubbles rozerceg, 15 Nov 2016 | Read review
“The river view was amazing”
 of 5 bubbles Kerry2246, 17 Oct 2016 | Read review
5 of 5