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Grand Palladium Imbassai Resort & Spa

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5,180 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Palladium Imbassai Resort & Spa
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Showing 64: English reviews
Aracaju
Reviewed 10 February 2016

Doesn't offer a room service is acceptable for a all inclusive hotel, but is impossible find healthy food or snacks after midnight (only hamburguers and potato chips). The videogame room is unavaible for adults and the titles aren't new. The internet service is very expensive.

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Helpful?
Thank matheusitalo
Santiagoell83, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear matheusitalo, Thank you for taking the time to share your comment with us. However, your review left us worried as it seems not to be talking about our resort. Let me explain myself: We do offer room service. Also, you can find several healthy food options after midnight at the maracaná restaurant (where you can even find a menu...

Sao Paulo, SP
Reviewed 10 February 2016

The restaurants offer average food for big groups. No special treats. Getting to the beach is difficult, hotel is not at the beach, and requires taking a bus or van to get to the beach. Beautiful beach and nice river nearby to swim.

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Helpful?
Thank racheb_10
Santiagoell83, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear racheb_10; Thank you for taking the time to post a review about your recent experience at our resort. We regret the food or the beach was not up to your expectations, however. By the way, I feel compelled to mention that our resort has a van service that steadily drives guests back and forth to the beach, which is...

São Paulo, São Paulo, Brazil
Reviewed 21 January 2016

It is a beautiful place and a great experience for all Family. Excellent struture, beautiful and confortable rooms. The service is not a primor and they can better it. All inclusive resort with some options to eat, but the food was only OK.

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Helpful?
Thank Bruno B
Grand Palladium R, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Bruno B, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Imbassai Resort and Spa. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We...

Sao Paulo, SP
Reviewed 13 January 2016

Great for family vacation! Excellent structure, which is able to support all guest with confort, privacity and a good sort of options. Unfortunately, sometimes the service is poor (lazy service) and the staff need training.

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Helpful?
Thank Brunaluppi
Grand Palladium R, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Brunaluppi, We are delighted to read that you have recently enjoyed a magnificent experience at the Grand Palladium Imbassaí. Thank you so much for your amazing feedback and we truly hope to have the opportunity and pleasure of welcoming you back to the Grand Palladium. Kind regards.

Belo Horizonte
Reviewed 7 January 2016

Bad impression already at the beginning. I didn'd have what I booked. Booked one king size bad and a baby crib but got a regular room... two queen size bad. When I complain, they asked me one more day to solve and said the baby crib was arriving. I'm still waiting for it. Despite of it, it's a great hotel....

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Helpful?
Thank Marcelo P
Grand Palladium R, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Boi_BH, I would like to thank you for your nice comments about your stay in Grand Palladium Imbassaí. For us is very important to know the opinion of our visitors, even more when giving us the opportunity to show you our hospitality despite the mixed reviews. In the name of the Grand Palladium Imbassaí team, thank you very much...

Auburn, Massachusetts, United States
Reviewed 31 December 2015

I would first like to state that I have been a member of Trip Advisor since 2012 and this is my first review. I always read Trip Advisor and check their ratings/reviews before going on a trip or staying somewhere, I have just never felt the need to add a review… until now… and I wish this was not the...

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Helpful?
3Thank Jcb890
Grand Palladium R, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Jcb890, We have read your review thoroughly and would like to start by apologizing for all the unfavorable encounters you experienced. We appreciate the time you have taken to share your review as your feedback is very important to us. We always strive to exceed our guest's expectations so we were quite disappointed that we fell short of this...

Reviewed 9 November 2015

Great place! excelent for families. Great service, food, beach and forest. Huge lobby, with live music and great cocktail options. Theater and disco for kids. Sport bar, fun! Wifi service. 4 restaurants (Indian, japanes, italian and barbacue style) It also have a reserved +18 pool area and spa, very nice! Room, good enogh. Great pool area, super cool! Higlly recomend...

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Helpful?
Thank Sebastian L
FiestaJamaica, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Sebastian L, We have reviewed your comments and was very delighted to hear about the wonderful time you had while you were here on vacation with us at the Grand Palladium Imbassaí. We are happy to know that you enjoyed the overall facilities and we will share your comments with our team. We really appreciate the time you have...

Salvador, BA
Reviewed 3 November 2015

The day started with not being allowed into the Hotel till 10.30am, The Reception desk only had one English speaking receptionist. The day is from 10.30am to 6.00pm with lunch between 12.00 and 3.00, you can get a roll and coffee from 11.00. A lot of swimming pool area with an adult pool which I liked (nice and quiet). The...

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Helpful?
Thank johnboybanana123
FiestaJamaica, Gerente at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear johnboybanana123, Thank you for having chosen our Resort for your vacation and for taking the time to share with us your review. We must extend our apologies for those aspects of your vacation which did not meet your expectation. We can assure you that this is not always the case at our Resort and we will see to it...

Bronx, New York
Reviewed 19 October 2015 via mobile

The resort is beautiful in Brazil here you will find a bunch of people that will make you feel like royalty amongst those a bartender named Val, a customer relations person named Josélita, a team of chef Juan Carlos & Kelvis very caring & going the extra mile to make your stay more delightful I loved the city tours it...

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Helpful?
Thank vreyes22
FiestaJamaica, Manager at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear vreyes22, Thank you for taking the time to share with us your review based off your recent vacation here at the Grand Palladium Imbassai Resort and Spa. We are elated that your vacation with us was a wonderful one in which you were satisfied and enjoyed all that our Resort has to offer to our valued guests. We welcome...

Buenos Aires, Argentina
Reviewed 15 October 2015

It is a very good option for family vacations, really great for the price. Food was very good, varied with different restaurantes. For "a la carte" restaurantes you need to make reservations one day before, for the buffet you don't. The room was big, pretty and very comfortable. The swimming pools were nice and big, very good for children. Beach...

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Helpful?
Thank Ale_Sequeira
FiestaJamaica, Manager at Grand Palladium Imbassai Resort & Spa, responded to this review

Dear Ale_Sequeira, On behalf of the Grand Palladium Imbassai, thank you for your comments. It is exactly feedback such as yours that assists us in achieving the service excellence that we constantly strive for. Once again thank you for bringing your experience to our attention. If you plan to visit us on the future, please do not hesitate to contact...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Free Breakfast
About the property
  • Beachfront
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Grand Palladium Resort & Spa Imbassaí is the first project all inclusive luxury of Fiesta Hotel Group in Brazil. Located in the region of Bahia Beach Imbassaí is one of the most beautiful beach in Brazil, the resort occupies an area of 57.000m ² between the beaches of "Forte" and "Costa del Sauípe." A paradise, located in the Atlantic forest,with dunes, waterfalls, mangroves and lagoon, perfect for an unforgettable vacation. With 654 Junior Suites rooms, divided into 11 villas of 3 floors each, the suites have two queen beds or one king size bed, bathroom with tub, hair dryer, magnifying mirror, airconditioning, scales, TV LCD 32 "satellite TV, MP3 player with alarm clock, ceiling fan,minibar, coffee maker, ice bucket, iron, sofa bed, mosquito net, wifi and terrace. ... more   less 

Additional Information about Grand Palladium Imbassai Resort & Spa

Address: Rodovia BA 099, Linha Verde Km 65 | Condominio Reserva, Imbassai, State of Bahia 48280-000, Brazil
Region: Brazil > State of Bahia > Imbassai
Price Range: $347 - $666 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Palladium Imbassai Resort & Spa 4.5*
Number of rooms: 654
Reservation Options:
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Also Known As:
Grand Palladium Imbassai Hotel Mata De Sao Joao
Grand Palladium Imbassai Resort And Spa
Grand Palladium Imbassai Resort & Spa Brazil/Bahia
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Questions & Answers

Here's what travellers have asked, with answers from Grand Palladium Imbassai Resort & Spa staff and other travellers.
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Questions? Get answers from Grand Palladium Imbassai Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“choose a quiet room, garden view”
 of 5 bubbles 171marialuizam, 16 Nov 2016 | Read review
“If you have kids stay at Villa 24, closest to the kids pool. Ask for groud level because of the risk of fall from the balcony.”
 of 5 bubbles sstancioli, 9 Nov 2016 | Read review
“We were in Villa 26, one of the furthest from the main building with no view: more to walk but probably quieter”
 of 5 bubbles 119christophew, 11 Aug 2016 | Read review
“Quiter rooms, not near to a swimming -pool,buildings which are near to the lobby and reception”
 of 5 bubbles EvelynPerlov, 5 Jul 2016 | Read review
“Rooms are distributed in 3 storey villas with no elevators”
 of 5 bubbles Iamsnwflk, 18 Apr 2016 | Read review
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