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Iberostar Grand Hotel Rose Hall

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Iberostar Grand Hotel Rose Hall
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5,925 Reviews from our TripAdvisor Community

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Showing 5,685: English reviews
Reviewed 2 days ago NEWvia mobile

Knico is an outstanding cook! I would come back just because of his cooking! Great service and am very pleased with the service we had! You will see knico in the buffet! I look forward to coming back to Jamaica

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Helpful?
1Thank Alec M
Watertown, Connecticut
Reviewed 2 days ago NEW

I stayed for the week ending January 1. The property was gorgeous, the staff attentive, the weather perfect and the food was incredible.The entertainment staff were engaging and quite talented. This was a great and relaxing vacation.

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1Thank paw4362
Albany, NY
Reviewed 3 days ago NEW

My husband and I stayed at the Iberostar Grand Rose Hall 11/5 – 11/13/16. This was our 3rd visit to an Iberostar Grand. We previously stayed at the Grand Bavaro and the Grand Paraiso. Unfortunately, the Grand Rose Hall was our least favorite of the three. NEEDS IMPROVEMENT: BUTLER SERVICE - We stay at the Grand's because we highly value...

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3Thank MexicoCat
Chippewa Falls
Reviewed 3 days ago NEW

Flew home yesterday and looking to book for next year. I want to start with the main buffet. Two guys in particular made us want to eat there over the ala carte restaurants. Michael and Knico were awesome. Sorry if the spelling is wrong but you'll know them when you go. Ask for the Knico Special, may not be the...

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2Thank Donald L
Chicago, Illinois
Reviewed 4 days ago NEW

My husband, son & girlfriend & I came to the Iberostar Rose Hall for one week. It was our first time travelling as black members. My son's girlfriend was gluten-free. They insured us upon our check-in after meeting with the chef that they would make sure her gluten-free need was taken care of. Every day however, we all had to...

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1Thank jdten
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing Iberostar Grand Rose Hall. Your comfort and happiness are a priority and we appreciated you letting us know what you were not contented with. Our Management Department will be assessing this information and our entire team apologizes for the irregularities and your disappointment. We noticed that it was your first time traveling as black...

Pittsburgh PA
Reviewed 4 days ago NEW

We had such a great time last year for New Years we decided to return 12/27/16 - 1/3/17 and I don't know how they did it but we had an even better time. The resort was not as crowded as last year which we enjoyed. There were more and better activities during the day and the activities crew are fantastic....

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2Thank jcrummie
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for returning. Your review is especially important to us as it reflects that our quality service is consistent and we have successfully met your high expectations again. It was encouraging to hear that you were pleased the second time around and had high praises for our activities, food, cleanliness, room and the service of our staff,...

Reviewed 4 days ago NEW

PROS: Employees- This is the best part of the Grand Cons : rooms need updating- I've stayed at 3-4 star hotels that were nicer. Food is just ok- sure they have several restaurants to choose from and buffets and they have lobster and ribeyes and all kinds of cakes, sushi, breads etc.... but are they 5 star quality - NO...

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3Thank Bubba R
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your feedback. Whilst it was gratifying to learn that our employees were the highlight of your stay, it was regretted that our room, food and beverage choices fell below par and we were disappointed to hear this. It would have been helpful to hear from you while in-house as our Executive Chef and his team...

Reviewed 5 days ago NEWvia mobile

Fantastic hotel all around. Our trip went smoothly and was a ton of fun! The staff was incredibly friendly and accommodating. The facilities were top notch and perfectly clean and tidy. I'd like to give a special shoutout to pasta chef Knico he was awesome! Also Hakeem and Kimesha who worked at the beach were fantastic and made our trip...

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2Thank Sohrob N
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: It was our pleasure to have accommodated you on your recent vacation. We are mindful of the importance our staff plays as we strive to be the hotel of choice in Jamaica and your appreciation for Knico, Hakeem and Kimesha was rewarding as well as your admiration for our facilities. Please continue to include us in your future...

Maryville, Tennessee
Reviewed 5 days ago NEW

We have been coming to Jamaica since the late 1970s. For years we made an all inclusive in Negril our vacation destination. When it became a Sandals we started looking around and found Wild Orchid, a very good resort and much closer to the airport. In June of 2016 we started shopping around and found the Iberostar resorts. After talking...

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5Thank denveranmollysdad
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your recommendation. It was moving to hear that within eight months, you visited our resort twice and it was our pleasure to have served you on both occasions. Your glowing review regarding our room, pool and food was duly noted. We were sorry about your second dining experience at the Surf and Turf more so,...

Kingston, Canada
Reviewed 5 days ago NEW

The resort was excellent! The beach is beautiful. The food was delicious. Most importantly, the staff was incredible. Everyday started with a friendly hello and ended with a smile. While everyone worked very hard to make the week spectacular, Mikhial in the Jamaican Restaurant, Dalmane in the Italian Restaurant, Eludia in the Surf and Turf, Randy and Krishna, Akeem, Thunder,...

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Helpful?
1Thank rayjillmurphy
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for taking the time to give us a feedback of your stay. We work assiduously to make certain that the highest quality facilities and services are provided to our guests so it was a great honor to hear how excellent your holiday was. Our staff members will be recognized for making your vacation more special and...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $564 - $1,126 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 Top resorts Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Green Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
1,018 questions
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get the rooms that don't have the towels, etc. across your room”
 of 5 bubbles jdten, 12 Jan 2017 | Read review
“We stayed in room 6423 . Top floor on the corner away from pool area- nice location”
 of 5 bubbles 949bubbar, 12 Jan 2017 | Read review
“Building 5...upper floors and ocean view.”
 of 5 bubbles denveranmollysdad, 11 Jan 2017 | Read review
“Stay away from where the maids hang out!”
 of 5 bubbles mt0714, 11 Jan 2017 | Read review
“Almost every room offers a little bit of an ocean view, so you can't go wrong!”
 of 5 bubbles TheWardrobeWars, 8 Jan 2017 | Read review
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