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Iberostar Grand Hotel Rose Hall

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5,943 Reviews from our TripAdvisor Community

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Showing 5,702: English reviews
Montreal, Quebec
Reviewed yesterday NEW

This was our 13th trip to Iberostar Grand. We keep going back as nothing else compares to this resort. It's only a 20 minute drive from the airport. Food is outstanding, even better than last year. It is immaculately clean and well maintained. The greatest part is the most wonderful staff who care for our every need and wish. We...

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1Thank M0ntreal_M0m
Baltimore, Maryland
Reviewed 2 days ago NEW

Our second trip to the Iberostar Grand Hotel at Montego Bay was another winner. I wanted to give special praise to Felicia at the Front Desk. Despite a busy day, she greeted us with good humor and helped us to an upgrade to an Ocean View suite after our first day in the basic unit. Chef Oscar has really kicked...

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6Thank Joyce C
Reviewed 3 days ago NEWvia mobile

I read several poor reviews before we arrived and would like to begin by clearing up some of the worries. First, the rooms are cooled by a moist air system. We found that everything seemed to feel damp. No worries mon! I usually have breathing issues in poor conditions but I enjoyed 5 days of great breathing. Maybe they changed...

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5Thank G Drew P
Portland, Oregon
Reviewed 3 days ago NEW

We just got back yesterday and I am still thinking about our wonderful time here. This is a beautiful hotel. We looked at the photos of it online, but they really don't do it justice. The lobby is large and tastefully decorated, and smells really good! I know that sounds strange, but it's true. The staff is attentive and we...

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2Thank zoezoe36
New York City, New York
Reviewed 4 days ago NEW

Our 5th time back to Iberostar in Montego Bay Jamaica, quality of service is at its best!! Started with a private tour to 7 mile beach and Ricks Cafe in Negril. Our driver on the tour was Garfield from JTL Transport who was extremely knowledgeable and friendly, will definitely hire him next time back. We highly recommend him. Later for...

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1Thank bidonit1
Reviewed 4 days ago NEWvia mobile

We had a wonderful time. The Iberostar Grand Rose Hall is the best of the best. I'll be back. The food was delicious. I went to the disco every night. Henry the bartender on the bar in the lobby was great and he can mix drinks well. Volton our bell hop was great I want to say Thank you. Front...

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Thank Margaret D
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing to send us your comments. It makes us happy knowing the retirement celebration was an unforgettable one. We are grateful to have served you and to hear that our property, food and disco were fascinating. Henry, Volton and the Front Desk team were motivated by your kind words. We hope that our resort will...

Oswego, Illinois
Reviewed 4 days ago NEW

We traveled here for our honeymoon and we were pretty disappointed. The staff was amazing, however, everything else fell short. We stayed for 7 nights, which was too long. I suggest keeping the trip 5 nights or shorter. We were bored and ready to leave by day 5. Room: we stayed in building 5 with an oceanfront room. Our view...

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5Thank JE010717
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for providing a feedback on your recent travel. Though we were proud to hear that our staff in general was amazing and you were satisfied with our spa and oceanfront room, we regretted that your time spent at our hotel was not notable. You cited several factors that caused your disappointment, these were quite startling to...

Boston, Massachusetts
Reviewed 5 days ago NEWvia mobile

The Grand Rose Hall is so nice and beating! Every detail is covered! Fun activities at the pool and beach area, abs the staff there are so fun! Every staff member is so nice, it's the best costumer service I've ever experienced ! Our butler Donovan and our parents butler, Sanjay, provided exceptional service and were very attentive and kind....

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1Thank Sushimperial
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Allow us to extend our gratitude to you for visiting our hotel. We were elated to have made your vacation memorable and to have provided excellent customer service. Our staff members were also praised for playing a significant role especially, Donovan, Sanjay and Chef Andre. We look forward to seeing you again. Online Reputation Manager

Spring, Texas, United States
Reviewed 5 days ago NEW

We visited the Iberostar Grand Rose Hall Resort from December 30, 2017 - January 6, 2017 for my 60th Birthday Week and it did not disappoint! Great food, resort, service and excursions! The food was fantastic, the service was great, the grounds were impeccable, the beach was beautiful, the excursions were fun and the people and staff were just so...

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1Thank Glenn Y
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing to spend your 60th birthday at our resort. Reviews such as yours serve to strengthen our belief that if we continue to give exceptional service time after time, our guests will continue to think of the IBEROSTAR name when planning all future vacations. Hearing how well you spoke about our food, service, grounds, beach,...

Toronto, Ontario, Canada
Reviewed 6 days ago NEW

My wife and I were here for one week in December. It was a splurge / last minute booking for us as we normally do not spend as much on a resort, and we did not think it could get any better than the last time we stayed at a couples resort in Ocho Rios. However, it was definitely better,...

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11Thank Sohail M
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your informative review. It was exciting to learn that our amenities and the personalized service offered at our hotel had left an indelible mark on you. Our Management sincerely appreciated that you took the time to provide us with invaluable feedback as it is through such comments that we can assess how we are meeting...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $573 - $1,146 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 On the Beach Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Green Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
1,036 questions
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanfront high floor room”
 of 5 bubbles JE010717, 19 Jan 2017 | Read review
“Best view is Ocean front....well worth the extra $”
 of 5 bubbles 35glenny, 18 Jan 2017 | Read review
“Dint pay fir ocean view.you can see the ocean from pool/ garden view”
 of 5 bubbles ha102, 17 Jan 2017 | Read review
“Views in building 5 of the Grand appear better than building 6”
 of 5 bubbles , 16 Jan 2017 | Read review
“Get the rooms that don't have the towels, etc. across your room”
 of 5 bubbles jdten, 12 Jan 2017 | Read review
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