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Iberostar Grand Hotel Rose Hall

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Iberostar Grand Hotel Rose Hall
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6,125 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Grand Hotel Rose Hall
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Showing 5,876: English reviews
Thornhill, Canada
Reviewed 4 days ago NEW

We returned home last night after a 7 night stay at this amazing resort. So clean, the staff so friendly and the food terrific. The staff will go above and beyond to make sure that our needs are met and that we are having the best experience. We visited all the restaurants and the food was 5 star. The piano...

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Helpful?
3Thank Ros5223
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for making Iberostar Grand Rose Hall your getaway spot. Without a doubt, it was flattering to see that our cleanliness, employees, food, restaurants and activities were the high-points of your trip. We were elated that you both had a perfect travel and look forward to sharing more memorable experiences with you. Online Reputation Manager

Canton, Connecticut
Reviewed 5 days ago NEW

My wife and I just returned from a 4 night stay, and the only thing Iberostar Grand hasn't thought of is to provide tissues for the weeping that occurs while leaving. Both the staff and the cuisine are completely off the chart - they are on a level of their own. We will return, and we will recommend to those...

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Helpful?
4Thank cstudio1
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for visiting Iberostar Grand Rose Hall. We were ecstatic to hear that your recent vacation spent at our hotel was an impeccable one. Please accept our gratitude for making special mention of our cuisine, ocean view room and outstanding employees. Your positive remarks will be communicated to Chadwick, Omar and Thunda who made your visit even...

Reviewed 6 days ago NEW

A truly wonderful stay. Clean, beautiful, with an exceptional staff. We will be back! Our butler, ONeil, was courteous, helpful and available when we wanted assistance. There is plenty to do, but you can always find a nice spot for peace and quiet when that is wanted. An awesome experience!

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Helpful?
3Thank Jodi S
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for critiquing our resort. We were ecstatic to have provided a 5 star experience which has motivated you to return. Our cleanliness, beauty, activities, room, relaxing environment and employees garnered great reviews from you and this was appreciated. Thank you for recognizing ONeil for the excellent job that he did. Please come again soon. Online Reputation...

Platte, South Dakota
Reviewed 1 week ago NEW

The Jamaican hand shake requires a commitment from those who share it. The three stokes of the thumb mean Peace, Love and Respect. Without a commitment to the meaning of each of these words, that is all they are, just words. From the moment you arrive at the Iberostar Grand Hotel Rose Hall to the time that you have to...

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Helpful?
13Thank Paul T
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: On behalf of the manager of the Iberostar Grand Rose Hall, Mr. Daniel Llinás, we would like to thank you for your informative review which highlighted the many features of our resort. Our hotel has a prearranged vacation for our guests that includes a receptive welcome, an extraordinary stay and cheerful recollections. Listing all the aspects that added...

Orlando, Florida
Reviewed 1 week ago

This was our first visit to an all inclusive resort. From the beginning Iberostar did everything right. Upon arrival we were notified that we were upgraded to the Grand property. We quickly realized that the Grand was the place to be! The porter, greeting team, concierge and butler services were second to none. We dined at several of the restaurants...

Review collected in partnership with Iberostar
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Helpful?
4Thank melliottfamily
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Please allow us to express our gratitude to you for sharing your warm feedback of our resort on this forum. It was marvelous to hear that this was your first visit to an all-inclusive property and you were grateful for the upgrade and had a splendid time. Your review showed that we are on the right path and...

Chicago, Illinois
Reviewed 1 week ago

My wife and I booked the vacation using Lisa at Beach Bum Vacations. She has booked many of our family's trips, and again this time did not disappoint. The quality of the service was absolutely outstanding. The butlers were there for us to do whatever it took to make our stay pleasurable. The food was also outstanding. We had some...

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21Thank BartSitarski
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for commending our hotel. It was superb to hear that our service was amazing and you were in awe of our butlers, food, minibar, pools and beach. For the difficulty you mentioned, this was regretted and we were happy to know that it was resolved effectively. We appreciated you sharing this information and it would be...

Los Angeles, California
Reviewed 1 week ago

We were attending a wedding in Jamaica but wanted to stay at an upscale resort so we chose the Iberostar Grand. It was a beautiful property with spacious rooms and large bathrooms with 2 sides so you can get ready at the same time! The pool and beach were wonderful and the buffet had so much variety it is like...

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Helpful?
3Thank JENOMA22
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for providing us with a feedback of your stay. We pride ourselves for creating successful all-inclusive vacation packages worthy of your return and it gave us a feeling of accomplishment hearing how satisfied you were. Our hotel was truly the most ideal property to have hosted you with our adults only concept allowing you to have...

Dubuque, Iowa
Reviewed 1 week ago

From the ability to customize your wants and needs prior to arriving this resort exceeded all of our expectations. Arrival and check in was smooth. The lobby is beautiful and welcoming. The check-in staff was friendly and efficient. Our room had an ocean view and was spacious and nice, the swing on the porch is a nice touch. The butler...

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Helpful?
3Thank PBC7
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing Iberostar Grand Rose Hall. Your feedback is vital to us as it will help to monitor the things we are great at and the things we need to improve in order to enhance our guests’ experience. We were excited to hear that our hotel had exceeded your expectations and you were completely fulfilled with...

Orlando, Florida
Reviewed 1 week ago

Well i'll get the hiccup out of the way... we originally were booked (party of 6) at the suites but when we arrived they told us we had been upgraded! yay! they moved us to the grand, which was beautiful! two of our party was arriving the second day so we checked into ours. The second day when we went...

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1Thank Kassandra p
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your cordial feedback. We were disappointed to read about the situation concerning the hotel upgrade as normally, our reservations department tries to establish from the booking information persons who are traveling together before any movements are made. It was unfortunate that in this instance, it was not detected and the Grand’s policy does not accommodate...

Toronto, Canada
Reviewed 1 week ago

we were 'upgraded' from the Suites due to overbooking; what a disaster. they are more concerned here about their routines and preferences than anything the guest wants or needs. The management is surly and rigid in their thinking and actions. our room was changed 3 times over our 4 day stay to try to get us into the room category...

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Helpful?
2Thank murrayandlucy292
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for sharing your information with us. As a service minded resort, it was disheartening to read that you did not enjoy your stay and your negative perception of our property, management and staff were regretted. Please be assured that this reference is not typical of our standards and we were indeed sorry that you left our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $522 - $1,033 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 Spa Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
1,108 questions
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stayed in oom 5213 and it was close to everything.”
 of 5 bubbles NovascotiaTruro, 28 Mar 2017 | Read review
“Ocean view is amazing but don't think there is a bad location.”
 of 5 bubbles _lecuyer8, 26 Mar 2017 | Read review
“Ocean front room”
  • View from the ocean front room
  • Hotel room Jacuzzi Bath Tub
 of 5 bubbles 140courtneyo, 26 Mar 2017 | Read review
“ocean view room is worth the upgrade - great balcony”
 of 5 bubbles cstudio1, 24 Mar 2017 | Read review
“Ocean view rooms were wonderful!”
 of 5 bubbles jodis383, 23 Mar 2017 | Read review
5 of 5