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Iberostar Grand Hotel Rose Hall

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5,814 Reviews from our TripAdvisor Community

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There are newer reviews for Iberostar Grand Hotel Rose Hall
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Showing 5,581: English reviews
Avondale, Arizona
Reviewed 5 December 2014

I want to say that the Iberostar Grand Rose Hall is a very Grand Resort and one of the best that I have had the pleasure of staying at. I have stayed at several in Mexico but Grand Rose Hall is by far the best. The service and staff were friendly and always asking if they could assist me in...

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Helpful?
2Thank robert h
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your pleasant review of our property. It was motivating to our team to hear that you had enjoyed our high level of customer service as well as our professional staff. Our team was grateful for the opportunity to have served you. We look forward to your return and hope that you will not hesitate to...

Charlottesville, Virginia
Reviewed 5 December 2014

My wife and I had a wonderful trip at the Grand Rose Hall from 13-19 Nov. For the first time ever we used a travel agent and will use them again. Mitch, from TripGuy, was incredibly helpful and make sure everything was arranged perfectly. We also booked Club Mobay for arrival and departure service and we highly recommend others do...

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Helpful?
3Thank Christopher R
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your delightful review of our hotel. The Management and Staff of the IBEROSTAR Grand Rose Hall continues to aspire for the total satisfaction of our guests. We regret to hear that you had a difficulty with obtaining a corkscrew. Please be assured that we will further look into how we can improve on this issue....

hilton head, sc
Reviewed 4 December 2014

My wife and I spent 9 days at IGRH from Nov 23 to Dec 1. We had a wonderful time and I believe that was in large part due to the excellent staff employed there. Every one we spoke with, from the landscape maintenance men, through the chambermaids, security officers, butlers, wait staff, bartenders, cooks, chefs, and front desk personnel...

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Helpful?
11Thank golfguyhhi
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your informative review of our hotel. Your warm comments about our friendly team was very motivating. Please be assured that we have noted your concerns and comments. No doubt, our management will be looking into your suggestions to see how practical they would be to our operations. Our team was particularly encouraged by your comments...

Binghamton, New York
Reviewed 4 December 2014

I normally dont write reviews, however, this past experience warrants one. We traveled to Iberostar Grand Rose Hall, Montego Bay Jamaica from October 22 through October 31, 2014. With years of indecisiveness of where we would have our destination wedding, my husband and I fell in love with the Grand Rose Hall. Our planning began about a year prior to...

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Helpful?
1Thank Meaghan M
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your generous review. Your positive comments about your recent nuptials was also very inspiring. We were grateful to hear that our wedding team assisted with the successful planning and execution of your wedding. Again we regret that you had an incident with your bags when you arrived. We hope that when you are planning your...

Durham, North Carolina
Reviewed 4 December 2014

Dates: 10/26 -10/30/14 (4 nights) Room: 6422 (ocean front, top floor) Price for stay: USD$2,200 (Costco Travel) Previous AI experience: Sandos, Riu and Royal properties on Mexican Riviera Travelers: 2 (wife and myself) First time experience in Jamaica. Our travel package included airport transfers which was an easy 20min bus ride. Upon arriving at hotel, we were met by doorman...

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Helpful?
Thank KGE
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your visiting the IBEROSTAR Grand Rose Hall. We were encouraged to hear that your visit had been a positively memorable one. Your comments about our delicious food, luxurious amenities and enjoyable show were also motivating to our team. We hope that you will consider returning. It would be a pleasure to be able to exceed...

Mechanicsburg, Pennsylvania
Reviewed 3 December 2014

What a great vacation place. The room and property exceeded my expectations. The food and restaurants were outstanding. Room service was a great way to start every day. The beach, pool and pool bar were perfect for what we wanted. The staff could not have been nicer and made you feel like they were glad you were there. The hotel...

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Helpful?
2Thank Garyl1951
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your heartwarming review of our hotel. Our team is proud to have been able to host you. Your positive words regarding the quality of our food, restaurants and rooms was very motivating. We look forward to welcoming you back and invite you to make contact with us so you can book your restaurant reservations prior...

Stratford, Canada
Reviewed 3 December 2014

Wow. I've traveled a lot (although not always to all-inclusives) and this place tops all the resorts I've stayed at. Our stay was amazing! The property and beach are beautiful. The rooms are lovely and well designed for optimal sleep-in ability :). There are plenty of great places to lounge....also we traveled in late November so it was easy to...

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Helpful?
Thank wendyk_39
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your pleasant feedback. We were grateful to hear that our hotel, food, service and Spa had met your discerning taste. It is our goal to become the resort of choice for all our guests, whenever they are thinking of booking their vacation. To this end, we aim to provide all our guests with a superior...

Haddonfield, New Jersey
Reviewed 3 December 2014

This was our first time at the Grand Iberostar and it had the best service of all of the inclusives we have been to in the past. We only go to all inclusive adults only resorts and usually 2X a year. Our butler Steve was the best ever. Once we told him it we were celebrating our 13th wedding anniversary,...

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Helpful?
1Thank Jayne407
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your delightful review. We were grateful to hear that you had been impressed with our service. Our team felt privileged to have been able to host you on the occasion of your 13th wedding anniversary. Your special mention of our delicious cuisine, memorable pool side entertainment, and friendly bartenders were duly noted. We look forward...

Dallas, Texas
Reviewed 3 December 2014

I have been to a handful of all-inclusives in Cabo and Cancun, including some top-notch ones (like Live Aqua and Secrets Capri). This is by far the best one I have been to. So in a nutshell, don't hesitate to pull the trigger on this place. PROS: * About 15 minutes from the airport * Right next to the two...

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Helpful?
6Thank Ryan S
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your cordial review of our resort. We were ecstatic to hear that out of all the other all-inclusive hotels that you have visited in the past, you have now rated us your favorite hotel. The IBEROSTAR Grand Rose Hall offers a luxurious vacation in a romantic tropical setting. Added to that, our customer service is...

Gibsonia, PA
Reviewed 3 December 2014

We have stayed at the Iberostar Grand in Mexico 3 times, so we decided to try Jamaica this time. Given the choice, I would still pick the resort in Mexico first, but we thoroughly enjoyed our stay in Jamaica. We felt that the level of service in Jamaica was not up to that in Mexico. When we arrived, we were...

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Helpful?
Thank sunbeam84
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest, Thank you for your informative feedback. Whilst we were motivated to hear that you had an excellent stay, our team regrets that you had been disappointed with our food and drink service. We are not sure why you did not get your welcome drink, however, we humbly apologize for any such inconvenience, We will certainly endeavor to see...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Free Breakfast
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Free Breakfast
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $580 - $1,266 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 On the Beach Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
#1 Luxury Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Green Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ocean front rooms are the best”
 of 5 bubbles SoniaDeCam, 8 Dec 2016 | Read review
“Our Ocean Front suite was perfect.”
 of 5 bubbles LisaW654, 8 Dec 2016 | Read review
“Upgrade to beachfront and ask for a high floor to avoid the crowd noise.”
 of 5 bubbles DavidY90, 7 Dec 2016 | Read review
“Probably not surprisingly, ocean front is the way to go. We had ocean view which mixes in a view of the pool and rest of the building.”
 of 5 bubbles jenmaxfield, 7 Dec 2016 | Read review
“Choose ocean view!!!!! Don't need ocean front.”
 of 5 bubbles cathygD1866KE, 7 Dec 2016 | Read review
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