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Iberostar Grand Hotel Rose Hall

Travellers' Choice award winner
GreenLeadersGold level
19/06/2017 20/06/2017
1 room 2 adults 0 children
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Iberostar Grand Hotel Rose Hall
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6,283 Reviews from our TripAdvisor Community

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Showing 6,023: English reviews
evanston, il
Reviewed 16 May 2015 via mobile

By far the best all-inclusive we've ever stayed at, and we have stayed at MANY! Food was amazing, butlers catered to our every whim, grounds were immaculate. Highly recommend an ocean front room! We spent hours and hours on our balcony admiring the view :) Enjoy!

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Helpful?
8Thank bulishona
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for sharing your feedback of your recent visit. Our team is pleased to hear that our food, butlers and flawless grounds had all contributed to a memorable vacation. We hope that you will continue to think of the IBEROSTAR Grand Rose Hall as your Caribbean “home away from home”. Online Reputation Manager

Merrillville, Indiana
Reviewed 16 May 2015

This was my first time to Jamaica and I was totally blown away. We got to the resort it was beautiful. Check in was quick and easy and the staff was wonderful. Got to our room this will be my only complaint the room was very hot seemed as though the air wasn't working told my butler he said when...

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Helpful?
7Thank ALLEYCAT1998
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: On behalf of our hotel general manger, Mr. Daniel Llinás, we would like to thank you for visiting the IBEROSTAR Grand Rose Hall. We do sincerely apologize for the issues you had experienced in the first room – and are grateful to know it had been solved with a room change. We were ecstatic to hear that the...

Reviewed 16 May 2015 via mobile

This place is great and everything we could have asked for. I've been to many all inclusives all around the carribean and this was the best. The cleaning staff is amazing. They clean your room basically twice per day. The food is very good. It is the little touches you will see that make this place stand out. I can't...

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Helpful?
Thank Jj215
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your generous review. Your warm comments about our staff and food was very encouraging. Our team works assiduously to meet our guests’ discerning tastes. It is for this reason that reviews such as yours serve to reward our team. We hope that you will consider choosing the IBEROSTAR Grand Rose Hall for your next vacation....

Charlotte, North Carolina, USA
Reviewed 16 May 2015

I read a lot of reviews before booking my vacation, but I got what I paid for on my vacation to Montego Bay, Jamaica. I got the May deal of $1800 for 4 nights at the Iberostar Grand Rose hall and I paid $450 for a non stop flight from Charlotte to Montego Bay. So, I really can't complain about...

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Helpful?
8Thank dtwilliams
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for sharing your comments. We regret that you had not shared your comments with our Public Relations Manager prior to your departure especially as it concerned your opinion of our food and customer service. Our Executive Chef would also have been only too anxious to arrange for the preparation of some of your meals to order....

New York City, New York
Reviewed 15 May 2015

Beautiful place with some wonderful people working there My butler was the best Denston Hudson as well as Oniel the bartender And Errol. Check in was a breeze with Felicia, the beach was clean and beautiful

Review collected in partnership with Iberostar
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Helpful?
2Thank tntnyc2015
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for the honor of being able to host you on your recent visit to Jamaica. Here at the IBEROSTAR Grand Rose Hall, it is our goal to ensure that our guests have a relaxing and memorable visit. To this end we were grateful to learn that our Butlers, Bartenders and Front Office Staff had contributed to...

Reviewed 14 May 2015 via mobile

This hotel is OUTSTANDING ! It was our fourth visit ( hopefully many more to come). We consider the Grand Rose Hall our home away from home. We were there when a/c was down. It was a beautiful time to sleep on that glorious veranda, with ceiling fan and listen to the ocean ALL NIGHT LONG. The staff could not...

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Helpful?
3Thank DJMMacGowan
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing the IBEROSTAR Grand Rose Hall for your recent vacation. It was a privilege to have been able to serve you on your fourth (4th) visit. We were inspired by the fact that you had also made the effort to remember the names of those staff members who gave exceptional service. We hope that you...

Reviewed 14 May 2015 via mobile

The grounds were absolutely beautiful, well manicured and the staff very friendly. When we checked in the staff greeted us with mimosas and our room was ready. The room was exceptional and the view was breathtaking. It did take a bit long for our butler to arrive to give us our orientation but we were excited to head out to...

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Helpful?
Thank Mia C
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your warm feedback. Your pleasant comments about our helpful staff, luxurious rooms, consistent butler service and delicious cuisine at our hotel was indeed inspiring. We enjoyed serving you and hope that you will think of recommending the IBEROSTAR Grand Rose Hall to your friends and family. Online Reputation Manager

Safford
Reviewed 14 May 2015

We had an awesome time our butler Andre was awesome he helped us with everything that we needed and more! Also the bartenders were really friendly as well. Lastly our chef Jason at the Japaneses restaurant was the most entertaining chef, he made our experience amazing! Chef ching ching! lol

Review collected in partnership with Iberostar
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Helpful?
Thank mmgirl24
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your delightful review. Our team works diligently to ensure the overall satisfaction of all our guests. To this end, your kind comments about our helpful butlers and friendly staff at our Bars and Restaurants will certainly serve as our reward. We look forward to serving you again on your return visit to the IBEROSTAR Grand...

Philadelphia, Pennsylvania
Reviewed 13 May 2015

Overall it was a pretty good experience. The beaches were clean. There are 3 Iberostar resorts but they clean our beaches first. I would recommend to have your dinners in ala cart restaurants. They are pretty good. The Surf and Turf and Italian are on a level of a good regular restaurants. And you can have as many dinners as...

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Helpful?
3Thank ArkN1
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for choosing the IBEROSTAR Grand Rose Hall for your recent vacation. It was very gratifying to know that our clean beaches, ambience at our a la cart restaurants and adults-only atmosphere had contributed to making your stay an enjoyable one. Our team is grateful to have had the chance to host you. Please come again soon...

TORONTO
Reviewed 13 May 2015

First time trying an Iberostar let me start by saying the staff are incredible always have a smile on their face and nothing is too much to ask. At the hotel we were greeted by the bell hop who escorted us to the front desk once there we were given a glass of champagne and a hot towel. The rooms...

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Helpful?
1Thank BOB107
Iberostar H, Online Reputation Manager at Iberostar Grand Hotel Rose Hall, responded to this review

Dear Guest: Thank you for your heartwarming review of our hotel. Your recognition of our Butlers’ and Concierges’ exceptional customer service and beautifully maintained grounds was very motivating. We regret that the Japanese Restaurant’s ambience had not met your standards. We will certainly look into how we can make any necessary improvements to that restaurant’s atmosphere. We look forward to...

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19/06/2017 20/06/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Restaurant
  • Spa
  • Bar/Lounge
  • Breakfast included
  • Free Internet
GreenLeadersGold level
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities

Additional Information about Iberostar Grand Hotel Rose Hall

Address: Main Road | Little River, Rose Hall, Montego Bay, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $560 - $1,012 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Iberostar Grand Hotel Rose Hall 5*
Number of rooms: 295
Reservation Options:
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Also Known As:
Iberostar Grand Rose Hall Hotel Rose Hall
Iberostar Montego Bay
Iberostar Hotel Montego Bay
Iberostar Grand Hotel Rose Hall Jamaica - Montego Bay
Hotel Style:
#1 Luxury Hotel in Rose Hall
#1 Spa Hotel in Rose Hall
#1 Romantic Hotel in Rose Hall
#1 Family Hotel in Rose Hall
#1 Green Hotel in Rose Hall
#1 On the Beach Hotel in Rose Hall
#1 Top resorts Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Iberostar Grand Hotel Rose Hall staff and other travellers.
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Questions? Get answers from Iberostar Grand Hotel Rose Hall staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Top floor only to be removed from the noise”
DIVEMASTER67, 28 May 2017 | Read review
“Ocean view has beautiful view but also can hear people on the beach”
bgs1362, 26 May 2017 | Read review
“The Hotel is a single "U" shape with the pool in the central courtyard and the sea flanking the outside rooms.”
nickaverypm, 26 May 2017 | Read review
“Rooms on the opposite side of the volleyball area seemed to be more peacful.”
Diamonddiva33312, 25 May 2017 | Read review
“Relaxation Only”
W9030NRelizabethw, 24 May 2017 | Read review
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