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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,318 Reviews from our TripAdvisor Community

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Showing 2,273: English reviews
Minnesota
Reviewed yesterday NEW

We traveled to the Hilton Rose Hall as part of a company trip January 8-15. We normally do not do all inclusive packages due to overall disappointing food and drinks but the Hilton Rose Hall delivered an awesome all inclusive package including some of the BEST resort food and drinks we have ever had. The evening dinning selections included several...

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Helpful?
Thank peeweeisme
Toronto, Canada
Reviewed 2 days ago NEW

Staff were wonderful, very friendly and helpful. Resort is primarily set up for conventions. Children were taken care of however entertainment value for adults was poor. Three Palms and Luna di Mare restaurants a must, the buffet gets boring quickly. Exception was the omelette chef Sylvester who made breakfast a treat every day. Room decor getting tired. Unfortunately no Jamaica...

Review collected in partnership with Hilton Hotels & Resorts
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Thank suzannecB7871ZV
Toronto, Canada
Reviewed 2 days ago NEW

We arrived Dec 31 and enjoyed the New Years Eve Party and buffet. It was a lot of fun and appropriate for all ages. We stayed 10 nights and enjoyed every day. Check-in was horrifying to say the least. There was only 1 person working with a trainee and a crazy long line up. We stood in line for more...

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Thank mommy713
Toronto, Canada
Reviewed 2 days ago NEW

Two boys, me and my wife enjoyed a week holiday at this resort. Overall it is a good holiday. We never left the hotel, but need some improvements. 1. Upstairs bath room was leaking the water, we ended up to change a room. This should not happen in a 5 star resort. 2. The changed room was in the 1st...

Review collected in partnership with Hilton Hotels & Resorts
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Thank 617xus
A TripAdvisor Member
1 review
1 helpful vote
Reviewed 4 days ago NEWvia mobile

I've stayed here multiple times over the years. This last time was exceptional. Maurice and jeirme at the outside lobby bar totally made the experience better. These guys know how to take care of customers and went out of their way to accommodate. Venesha also made everything irie. Mi know wah gwan.

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1Thank A TripAdvisor Member
Lakewood, Colorado
Reviewed 4 days ago NEWvia mobile

We had stayed in the past for a conference and were excited to return this year for another conference. We booked on line and used the select your room featured we picked the same room as our last visit as it was special for us. We checked in at 4pm and were told the room was not ready. We patiently...

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Thank Dale R
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to share with us your review. We are pleased to know that you have had such a memorable stay at our Resort. It is fantastic that you enjoyed the accommodation, the various cuisines and also the warm personality of our staff. We do apologies for your room not being ready upon check-in but we...

Leicester, United Kingdom
Reviewed 4 days ago NEWvia mobile

Our first time to Jamaica spent two weeks from Nov-First week of Dec '16. Hotel & Room- The hotel is a short journey from the airport which was good. Check in at the hotel was a breeze. We had a King size bed on the 5th floor rooms perfectly clean always topped up with bottles of water and fresh towels...

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Thank Leanna524
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Kent
Reviewed 4 days ago NEW

Lovely hotel with lots to do and great for kids. Staff are very friendly and can't do enough for you. Can't wait to go back and will 100% be staying at the Hilton rose and will be recommending to friends and family

Review collected in partnership with Hilton Hotels & Resorts
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Thank Bjs74
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

NJ
Reviewed 4 days ago NEW

From start to finish our trip to the Hilton Rose Hall was awesome! As a Hilton Honors member I was able to pick our room online. We chose a room on the 3rd floor overlooking the pool and courtyard! What a great decision. Others had mentioned picking on the golf course side as it was quieter; we actually enjoyed getting...

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Thank roosternj
Semone G, Administratvie Assistant at Hilton Rose Hall Resort & Spa, responded to this review

We appreciate you taking the time out to share your review based on your recent stay here at our wonderful resort. We were pleased to read of what wonderful experience you had, how much you enjoyed our accommodations and the warm friendly customer service received. Thank you for having allowed us the opportunity to host you on this trip, and...

Dorval, Canada
Reviewed 5 days ago NEW

First time at the hilton rose hall, third time in Jamaica. Great place nice water park, perfect size hotel. Very clean rooms, clean bathrooms near the pools went many times with my litres ones, food was good fresh. jerk hut was awesome especially the pork, French toast in the morning was great, roti at the mango restaurant was very good....

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Thank claudia p
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for sharing your review about your recent vacation here with us. We appreciate your positive comments and we are pleased to read about the wonderful time and experiences that you have had. As a Hilton Resort we pride ourselves in the level of service which we provide to our guests. It is important that our guests have a...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $332 - $623 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels Direct, Expedia, Orbitz, Booking.com and Jetsetter so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Hotel Rose Hall
Hilton Rose Hall Resort And Spa
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
798 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ocean front or view had great views of the ocean.”
 of 5 bubbles peeweeisme, 16 Jan 2017 | Read review
“all rooms have a view of the ocean”
 of 5 bubbles mommy713, 15 Jan 2017 | Read review
“Really Enjoyed Room 312 - overlooked pool & common area - used the stairs up and down the whole trip - never had to wait for the elevator!!”
 of 5 bubbles roosternj, 13 Jan 2017 | Read review
“The room I had was located near the lobby with a partial view of the ocean. It suited my need just fine”
 of 5 bubbles Lion813, 11 Jan 2017 | Read review
“Oceanfront on the first floor seemed to have a nice patio area and view - that would be our request if we went again”
 of 5 bubbles Thundercat1234, 10 Jan 2017 | Read review
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