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Hilton Rose Hall Resort & Spa

Travellers' Choice award winner
09/04/2017 10/04/2017
1 room 2 adults 0 children
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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,582 Reviews from our TripAdvisor Community

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Showing 2,533: English reviews
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Denver, Colorado
Reviewed yesterday NEW

I am a loyal Hilton Diamond traveler. I surprised my teens with a spring break trip which was planned via the Hilton site in Jan. I had never been to Jamaica and was a bit nervous. Upon arrival the staff did a great job welcoming us with fruit juice and cocktails, explained the rooms, amenities and activity available. There is...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank christianpN6996GG
ny
HOTEL’S FAVOURITE REVIEW
Reviewed 4 weeks ago

first time here, would def go back. i'd suggest reading several reviews since some focus on diff aspects of the resort. i'll list a few things i think might be helpful - -used the mobay lounge for arrival and departure, of course the lines were minimal on each end when we went, but if they were long i can see...

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Helpful?
3Thank margojon1
About Hotel's Favourite Review
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Manhattan, Kansas
Reviewed yesterday NEW

We traveled as a family over spring break. We found mainly other families, not your typical spring breakers. Very relaxed resort. Great food and drinks, the staff was very friendly, nightly entertainment was great. Fun souvenir shopping near by with complementary shuttle. All inclusive resort- But plan for tipping.

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank 752christyf
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Reviewed yesterday NEWvia mobile

This resort has everything you need, but is very quiet. We are a couple in our 30s and we were bored by day 3. Too quiet. But maybe some of you need that. It really comes down to what you are looking for out of a resort. Otherwise a great hotel. Rooms, facilities, cleanliness, pool, beach area are all excellent....

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Helpful?
Thank ll-iTravel-ll
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking a moment to share your experience. Your feedback is very important to us and we look forward to welcoming you back to our hotel in the not too distant future.

Salem, Ohio
Reviewed yesterday NEW

Just returned from a five day stay at the Hilton Rose Hall All-Inclusive Resort. Where to start?!?! The staff was amazing from the moment we stepped onto the property, incredibly friendly and accommodating. The food, while maybe not spectacular, was generally very good. The breakfast buffet had all of your typical breakfast options, but Sylvester's omelets/eggs were the best! He...

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Helpful?
Thank wbwarrior
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

North Bay, Canada
Reviewed yesterday NEW

Stayed at the Hilton March 2017. Excellent hotel. Food was fantastic. Best a la carte ever is the Three Palms. Hats off to Shannon,John,Michael,Jerome all the servers, Chefs and Sous Chefs. Everyone at this hotel is extremely friendly and helpful. Excellent place to stay. Water slide was enjoyed by many adults. Unfortunately no snorkelling off the beach, otherwise awesome place....

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank N1465TOlindab
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Rhode Island
Reviewed yesterday NEW

Our family loved this resort, particularly the water park with its lazy river. We appreciated how close everything was - the water park right next to the beach and the pool. Great price for an all inclusive in such a wonderful location! A few concerns for luxury vacation seekers: - The rooms are a bit small and dated. - Dining...

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Helpful?
Thank RIYatri
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Toronto, Canada
Reviewed yesterday NEW

I went with a girlfriend of mine for some much-needed rest and relaxation. This is a resort geared to families and not those looking for lots of partying and that was fine with us! We stayed in the tower at the forefront of the photograph (Eastern tower), facing the pool. This was was preferable for us since the sun didn't...

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Helpful?
Thank 624JenniferC
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities and services provided by our staff members. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will allow our Management...

Washington DC, District of Columbia
Reviewed 2 days ago NEW

I am writing a bad review for the first time ever. The Hilton was shocking. A guy had the key to our room door and he came in twice. TWICE!! And this after we reported it. The management did not respond to phone calls or the written letter addressed to the manager!! Really #Hilton The staff are sweet. They don't...

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5Thank Sunit G
Arlington, Virginia, United States
Reviewed 2 days ago NEWvia mobile

The Hilton Rose Hall has really knocked it out of the park with their fantastic waterpark, with something for everyone, and two beach areas. The waterpark has a tube slide as well as a second slide that is broken up into three smaller slides with wading pools between them. We had a blast on both of them! There is also...

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Helpful?
Thank Rachel B
Ingrid_Noble-Bailey, Front Office Manager at Hilton Rose Hall Resort & Spa, responded to this review

Dear Valued Guest, Thank you for choosing the Hilton Rose Hall & Spa for your recent vacation; it was indeed a pleasure to host you. We recognize you as one of our valued guest and delighted you had a fantastic experience with our facility and staff. We do understand your disappointment and cannot apologize enough that we did not meet...

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09/04/2017 10/04/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $317 - $674 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hilton Hotels Direct, BookIt.com, Priceline, Despegar.com, Orbitz and Jetsetter so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
897 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Oceanview is worth the upgrade”
 of 5 bubbles RIYatri, 26 Mar 2017 | Read review
“Don't come here with stuck up attitude. Just relax , chill and enjoy what could be a fabulous holiday”
 of 5 bubbles Joynat, 24 Mar 2017 | Read review
“Partial Ocean view on the golf course side”
 of 5 bubbles Sheikyerbooty, 24 Mar 2017 | Read review
“if you want to hear the music at night, and get a beautiful sunrise in the morning, get a room on the west side facing the court yard”
 of 5 bubbles LibandBrian, 23 Mar 2017 | Read review
“Most of the rooms have some view of the ocean so many excellent rooms to choose from.”
 of 5 bubbles Cathy417, 22 Mar 2017 | Read review
5 of 5
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*Disclaimer
Prices are for 1 room, 2 adults
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