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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,568 Reviews from our TripAdvisor Community

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Showing 2,519: English reviews
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Toronto, Canada
Reviewed yesterday NEW

Once again a wonderful trip. Thanks to all the friendly and helpful staff including Michael Samuels, Allwain, Dewayne, Sandre, Denis and Sylvester the egg-making machine. Also Julius, Lloyd and Antonette and Devroy and Aston ......... Great family resort with a killer lazy river for all kids big and small. The hotel is older with that Miami look and style. The...

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Helpful?
Thank Robert L
ny
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

first time here, would def go back. i'd suggest reading several reviews since some focus on diff aspects of the resort. i'll list a few things i think might be helpful - -used the mobay lounge for arrival and departure, of course the lines were minimal on each end when we went, but if they were long i can see...

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Helpful?
2Thank margojon1
About Hotel's Favourite Review
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Friendswood, Texas
Reviewed 2 days ago NEW

My family and I stayed here for 5 nights while in Jamaica. Everyone enjoyed the Hotel, Food, Staff, and Activities. The Hotel is very nice and the food and variety was very good. Free Kayaking and Catamarans. The Staff at the hotel was superb!!!!!!!

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Helpful?
1Thank joefischer
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Virginia Beach, Virginia
Reviewed 2 days ago NEW

The most unfriendly staff, we overpaid for our stay. Horrible rooms. No amenities in room. We were not even given cards for pool towels at check-in. Stood in the long line at checkin and checkout for 45 mins . No one was courteous at desk or at any lunch, dinner, bar or any pool areas. Closed all pools suddenly on...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
2Thank 305parulr
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

We are truly sorry that we did not meet your expectation and will use your comments to work with our associates to improve our service delivery. Please know that we thank you for having taken the time to provide us with your feedback and hope that you will give us an opportunity in the future to showcase our improved product...

Huntsville, Alabama
Reviewed 2 days ago NEW

This is definitely a FAMILY all-inclusive and has many amenities that will appeal to kids. Definitely not your place if you are looking for adults only or mostly adults experience. Food is decent - salad choices were good. Always found something you could eat. Beach is disappointing - rocky water not clear until you get way out. Careful of sea...

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank lee b
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for making the Hilton Rose Hall Resort & Spa your vacation destination. We are happy to hear that your family enjoyed our facilities. We are truly sorry that our beach did not meet your expectation as this is not the norm but during your stay the island coastlines experienced a higher than usual windy and rough conditions, affecting...

London, Canada
Reviewed 2 days ago NEW

While the resort is family friendly, we never felt overwhelmed by kids. There was so much space to take in the beach and ocean. Excellent food and rum :). We didn't feel the need to book a the a la carte restaurants since the buffet was unique each night. We were on the 6th floor facing the court; warned that...

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Helpful?
Thank LibandBrian
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Reviewed 3 days ago NEW

Although I live in the U.S., My family is Jamaican and I always want Jamaican food when I go to Jamaica. Most resorts don't serve local cuisine which I could never understand why...I think most people around the world love or would love Jamaican food and where better to try than in Jamaica. Well this resort DOES serve local cuisine,...

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Helpful?
5Thank Kimba W
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Ottawa, Canada
Reviewed 3 days ago NEW

We spent a week here and enjoyed every minute of our time. The rooms are clean and very comfortable. The whole resort is clean and well maintained. This resort is not so large you need a golf cart to get around..very walkable. The water park was a blast even for our adult only group. Of course the swim up bar...

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Helpful?
2Thank Cathy417
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Hello Cathy417, Thank you for taking a moment to share your experience. I am pleased to hear you found our facilities to your liking. Your feedback is very important to us and we look forward to welcoming you back to our hotel in the not too distant future.

St Austell, United Kingdom
Reviewed 3 days ago NEW

... truly amazing destination in Montego Bay. Everything 5 Stars ++: The location, the amenities, the food, the excursions... and of course best of all: the wonderful Jamaican staff. Couldn't recommend more highly.

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1Thank CountFlamingo
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found our facilities to your liking. Your feedback is very important to us and we look forward to welcoming you back to our hotel in the not too distant future.

Toronto, Canada
Reviewed 4 days ago NEWvia mobile

Overall we had a great experience at the Hilton Rose Hall. We visited Jamaica over 6 times from Toronto and stayed at other all-inclusive resorts. We concluded that our experience at the Hilton Rose Hall was one of the best. It's 14 minutes from Montego Bay airport. My husband and I travelled with my 3 and 5 year old son...

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Helpful?
2Thank Toronto2Aruba
Catherine W, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking a moment to share your experience. I am pleased to hear you found our facilities to your liking!Your feedback is very important to us and we look forward to welcoming you back to our hotel in the not too distant future.

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $318 - $679 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
891 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“if you want to hear the music at night, and get a beautiful sunrise in the morning, get a room on the west side facing the court yard”
 of 5 bubbles LibandBrian, 23 Mar 2017 | Read review
“Most of the rooms have some view of the ocean so many excellent rooms to choose from.”
 of 5 bubbles Cathy417, 22 Mar 2017 | Read review
“west tower high floor, golf course view for beautiful sunsets”
 of 5 bubbles SimiK347, 20 Mar 2017 | Read review
“Rooms are very small. Do not recommend having 4 ppl in a room.”
 of 5 bubbles cemiller2017, 20 Mar 2017 | Read review
“Sixth floor oceanview was breathtaking view.”
 of 5 bubbles timnadia, 19 Mar 2017 | Read review
5 of 5