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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,718 Reviews from our TripAdvisor Community

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Showing 2,667: English reviews
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Bristol, United Kingdom
Reviewed 2 days ago NEW

The size of the room was too small. Everything else was fine. Great food and service and decent entertainment. Kids area was great and the excursions arranged well. Beds and pillow comfy, Batgroom good and facilities are excellent

Review collected in partnership with Hilton Hotels & Resorts
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Helpful?
Thank E6102NCchristopherc
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you found our staff members to be helpful and friendly. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will aid us in improving our services....

Metropolis, Illinois
HOTEL’S FAVOURITE REVIEW
Reviewed 1 week ago

We just wanted two things for spring break, sun and beach. The Hilton Rose Hall served it's purpose and more. The entire property was maintained will and the staff was one of the friendliest places we have encountered. It's located 20 minutes from the airport which was great, we landed at 11:30 and on the beach at 1:30. All we...

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Helpful?
2Thank Weezels1
About Hotel's Favourite Review
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Manchester, United Kingdom
Reviewed 2 days ago NEW

Just back from a 7 night stay. Hotel very nice and welcoming. Great water park and beach front and entertainment good too. Book a high floor room on east or west block for quiet as we had to move from main block due to overnight sound system. Food in a la carte is so so... always a tad Luke warm....

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Helpful?
Thank Helen D
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Reviewed 2 days ago NEWvia mobile

Just returned from an amazing holiday at Hilton Rose Hall Resort and Spa. Would 100% recommend. Top notch facilities including water park, pools and many tucked away jacuzzis and hammocks. Various good quality dining options, brilliant kids club, attentive service, reasonably priced shop, private beach, short airport transfer. Can't fault it - perfect holiday had by all.

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Helpful?
Thank Hannah L
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Newburyport, Massachusetts
Reviewed 2 days ago NEWvia mobile

Everything about this hotel is easy to navigate and lovely. Staff is so friendly and accommodating, everything is included without hidden fees, grounds and amenities are wonderful. The water slides are great for kids, the lazy river is a nice touch, and the juice bar is awesome. We've been to the Hilton Rose Hall twice and will certainly be back....

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Helpful?
1Thank riahcvk
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Reviewed 2 days ago NEWvia mobile

We had fun at Hilton Rose Hall but our room was very disappointing... the shower tub was stained badly in several places and appeared dirty, and the entire room was scratched, scuffed and smudged all over and needed to be painted badly. Others in our group had similar issues and some requested that they be moved to different rooms. Dinners...

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Helpful?
Thank embqk3
Saint Louis, Missouri
Reviewed 3 days ago NEW

We just got back from 5 days with our 2 kids (ages 13 & 11) plus 4 other families with kids. This resort is amazing if you have kids due to the fun waterpark and other activities. I wouldn't recommend if you're traveling without children as the kiddos are everywhere. We had a partial-ocean view (upgrading to ocean view wasn't...

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Helpful?
1Thank Melissa H
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Sagamore Beach, Massachusetts
Reviewed 3 days ago NEWvia mobile

We have been coming here for 15 years. We have never been disappointed. The friends we have developed over this period keep us coming back. The physical site is kept very well. They are constantly making refinements. For the entire staff, customer service is their top priority. I will say that, we never consider anywhere else. It our home away...

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Helpful?
1Thank Jwoerd1982
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Ringwood, New Jersey
Reviewed 3 days ago NEWvia mobile

Ya mon! What an awesome experience. The "vibe" was very relaxing and everything was "no problem" "of course you can, it's Jamaica". We are a family of 3 (2 parents and 1 10 year old girl). As soon as we got there she jumped right into a pickup soccer game on the lawn with a bunch of kids ranging from...

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Helpful?
Thank Zachary K
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We hope to see...

Sammamish, Washington, USA
Reviewed 4 days ago NEW

I would have said 'Excellent' only if we didn't have a little bit of an unpleasant experience at the front desk! And if the beaches were a little more bigger! We booked a partial ocean view room and when we checked in, we got a partial ocean view overlooking the roof top- really ugly...so, when I went to the front...

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Helpful?
2Thank AmrKal
Chrisann C, Manager at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you found our staff members to be helpful and friendly. There were some other areas that you provided feedback on and we do appreciate you letting us know as this will aid us in improving our services....

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Internet
  • Free Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $309 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hilton Hotels Direct, HotelsforEveryone, BookIt.com, Hotels.com, Hotwire, Priceline, TravelUp, Jetsetter, getaroom.com, Evoline ltd and TripOnline SA so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
922 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Higher floors on side easy and west wings - avoid interconnecting rooms”
HelenD765, 23 Apr 2017 | Read review
“If you don't splurge on ocean-front view, then ask for a view of the golf course.”
205melissah, 22 Apr 2017 | Read review
“For partial ocean, request the ones on the golf course side.”
AmrKal, 21 Apr 2017 | Read review
“The ocean front rooms are worth the little extra.”
Weezels1, 17 Apr 2017 | Read review
“AVOID any rooms on the 100 level”
ntraveler145, 15 Apr 2017 | Read review
5 of 5