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Hilton Rose Hall Resort & Spa

Travellers' Choice award winner
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Hilton Rose Hall Resort & Spa
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2,188 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rose Hall Resort & Spa
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Showing 2,148: English reviews
Santa barbara, United States
Reviewed 4 days ago NEW

Love Hilton Rose Hall Resort and Spa. We were greeted very warmly by the receptionist as we arrived. The place is beautiful and so welcoming. We loved our room. The facilities in the hotel are fantastic. The food is so delicious and the service was efficient and friendly. We had a wonderful stay there and I highly recommend this place...

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Helpful?
1Thank Asiri D
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to share with us your review. We are pleased to know that you have had such a memorable stay at our Resort. It is fantastic that you enjoyed the accommodation, the various cuisines and also the warm personality of our staff. We welcome you to visit us again in the near future, we would...

Chicago, Illinois
Reviewed 4 days ago NEW

We were at Hilton Rose Hall with children and grandchildren. There was something to do every minute of the day and night. Food was very good. Chef making omelets, wraps or any kind of eggs. Several places for lunch. We had a cabana (very nice) facing the ocean and service was fantastic. Ate at both restaurants that required reservations. They...

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Helpful?
Thank 66kittyb
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Sylvania, Ohio
Reviewed 4 days ago NEW

The hotel grounds are beautiful. The all inclusive food is horrible. Overcrowded and average at best. The worst is the beverage area. All of the plastic glasses - if there are any - are very old and scratched. The beverage area farthest from the entrance smells horrible - moldy. The pre-made eggs in the morning were also cold. Just not...

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Helpful?
Thank Tony I
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. There were some other areas that you provided feedback and your opinion on, we do appreciate you letting us know as this will allow our Management Team to take corrective action where necessary. We do hope to see you and your family again...

Reviewed 5 days ago NEWvia mobile

I was excited about my booking and we went dec 1-4,2016. Upon arrival my first contact was mr Courtney (Courtney ) . Warm, pleasant, professional and most of all down to earth/real. He on our first night made the welcome a perfect one. He helped us with room location, tips on how best to enjoy the property ( 1 tip:...

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Helpful?
2Thank Krys-Mckenzie
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Reviewed 6 days ago NEWvia mobile

We are staying now at the Hilton rose, my kids, husband, and I. We have couple days left to our vacation. The beach is beautiful, the lazy river is gorgeous. however the service is not good. The room and bed sheets have a bad smell even after Housekeeping service. High chairs for kids have a really bad smell to them....

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Helpful?
Thank Magic-carpet-rider91
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

We appreciate you taking the time to give us your feedback during your stay with us. We have read your review thoroughly and were saddened to note your comments as this is not the type of service that we extend to our valued guests. All rooms are cleaned daily and replenished with fresh linen and amenities; however in the event...

Kingston Parish, Jamaica
Reviewed 6 days ago NEW

The trip was like a dream. It was a fabulous stay, good food, friendly service and great ammenities. We started out with a great smile and service from Kenrick then Terrence, Wilmot and the rest of our Hilton family took great care of us. Splendid Hotel.

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Helpful?
1Thank Ewort_Andrene
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates especially Kenrick, Terrence and Wilmot. Looking forward to seeing...

Omaha, Nebraska
Reviewed 6 days ago NEW

We just returned after a week's stay in Hilton Rose Hall suites and we absolutely loved the resort. It is very kid friendly. We had 5 kids in our group from 2 to 10 in age and they all had a blast. The kids club is wonderful and the kids enjoyed the activities. Melanie from Kids club does a very...

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Helpful?
Thank Ssk1314
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

Tulsa, Oklahoma
Reviewed 6 days ago NEW

Great resort and super kid friendly. The staff go above and beyond to make your experience great. Awesome lazy river; beach service; coffee bar; etc. Would recommend this to families with small children.

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Helpful?
Thank Tami C
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Reviewed 6 days ago NEWvia mobile

We have just returned from a two week stay at the Hilton rose hall and all I can say is this is one of the friendliest hotels I have ever stayed in, the staff from the guys looking after the beach to management were always happy and made you feel special and welcome every day of our stay , Denny...

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Helpful?
2Thank Alyson1132
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

AllThings0777
Reviewed 6 days ago NEW

Incredibly beautiful property, dinning options and beach. The only pitfall would be the attitude of the staff. The worse ever experienced from a Hilton property. It made my heart sad; no common courtesy extended - a simple "good morning", "good evening", etc. etc. Also, I believe I was being profiled by security while I was on the beach. Incredibly different...

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3Thank AllThings0777
Semone G, Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Please accept our sincere apologies for the unfavorable encounter with our staff members during your stay with us. We appreciate you letting us know as this will allow our Management Team to take corrective action where necessary. We do hope to see you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $304 - $872 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Expedia, Booking.com, Hotels.com, Priceline, Orbitz, Odigeo and Jetsetter so you can book your Hilton Rose Hall Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
755 questions
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“West wing looking over golf course and ocean”
 of 5 bubbles kathic999, 7 Dec 2016 | Read review
“Rooms on building 6 is very quieter than the others”
 of 5 bubbles 148sharonn, 7 Dec 2016 | Read review
“Rooms on west wing facing golf course with partial ocean view are quieter”
 of 5 bubbles Ssk1314, 3 Dec 2016 | Read review
“Rooms with the golf course/beach view are quieter”
 of 5 bubbles 288ryj, 2 Dec 2016 | Read review
“Rooms on the backside of the west wing overlook the golf course and has a view of the ocean.”
 of 5 bubbles toms456, 30 Nov 2016 | Read review
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