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Hilton Rose Hall Resort & Spa

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Hilton Rose Hall Resort & Spa
Hilton Rose Hall Resort & Spa
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2,599 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Rose Hall Resort & Spa
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Showing 2,550: English reviews
Virginia
Reviewed 8 June 2015

My daughters and I stayed at the Rose Hall Resort May 31- June 4, 2015. The resort was BEAUTIFULLY maintained and the staff went OVER AND BEYOND to make sure our stay was excellent. This goes from the bellhops and restaurant staff, to the maids and front desk. I would like to thank Ingrid especially at the front desk. I...

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7Thank Levon773
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one. We do appreciate your feedback and...

toronto
Reviewed 8 June 2015

Traveled with my 3 teen children. We enjoyed the Breakfast buffet and a la cart restaurants. The Buffet dinners were ok but not fantastic. Service is amazing at Hiton Rose Hall from the front desk, to restaurants and our super friendly hotel cleaning crew!!! Not a not of activities for teens. The basketball net was tucked away in a corner...

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3Thank cocoToronto
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team members. We do hope to see you and your family again in the future, making us “your home away from home". Kind regards,

Reviewed 8 June 2015 via mobile

Hilton Rose Hall Resort & Spa restored my faith in good customer service. From the bell hops to the bathroom attendants, the service and attention was phenomenal! ! And not to mention the food- good selection , ample supply and for those of us who love hot food, the temperature was on point! Oh yes, the desserts. ... wow! I...

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3Thank Analisa D
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by our staff members. We do appreciate your feedback and comments to which we will share with our team members. We do hope to...

Reviewed 7 June 2015 via mobile

1st off I have to say what a great hotel food top quality and a good verity. Rooms are comfortable and very clean staff always friendly and pleasant the only thing I would advise especially people traveling from the UK is the hotel mainly use American dollars more then there own currency don't ask why I have no idea but...

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1Thank Raysheppy1
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Sleepy Hollow, Illinois
Reviewed 7 June 2015

We just returned from an all-inclusive vacation at The Hilton Rose Hall in Montego Bay, Jamaica. Overall, we had a great trip and enjoyed our stay at this property. In my opinion, the positives outweighed the negatives. Let's start with "the list" Positives: No doubt, the service was excellent from top to bottom. In particular, the host of the main...

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3Thank Bill K
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. We have great plans throughout the course of the...

Kilkeel, United Kingdom
Reviewed 7 June 2015

I had read so many different reports on this hotel i was nearly afraid to go..... but i am so glad i did. The Hotel is beautiful, the staff (while we were there) were so helpful, from the front desk to the bell boys out front, cleaning staff and everyone in the restaurants, nothing was a problem it was a...

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7Thank Linda B
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they were amazing and went above and beyond to make your stay a memorable one.We are happy that you had a...

Reviewed 6 June 2015

I loved this resort. Love the view and the staff. Everyone was very friendly especially one staff member, Romaine Scarlett I believe was his name. Our second night there he was so helpful when having dinner at fresh. Then when we went to three palms he was our table setter there, such a nice guy! He really made my daughters...

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2Thank Armani S
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. Our staff members take pride in their jobs and always strive to achieve 100% guest satisfaction, we are delighted to know that they, including Romaine were amazing and went above and beyond to make your stay a memorable one. We do appreciate your...

Atlanta, Georgia
Reviewed 6 June 2015 via mobile

Loved visiting and the location was perfect! We did horseback riding and went out every night thanks to being so close to everything. The local restaurants were better than dining at the hotel but the hotel options weren't that bad. The staff and amenities were very nice and it was a very romantic trip for us. Definitely will be back.

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1Thank running_awaygirl
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We do appreciate your feedback and comments to which we will share with our team. We are elated to hear that you enjoyed your vacation with us and the services offered by our associates. Looking forward to seeing you next year. Kind regards,

Washington, DC
Reviewed 5 June 2015

Let me start off by saying, I've been to Jamaica about 4 times now and 2 out of the 4 times I've stayed at the Hilton and it's by far my hotel of choice. There's a waterpark, swim up bar, golf, and entertainment during dinner! The food is fantastic and given it's an all-inclusive hotel the drinks are plentiful. Additionally,...

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5Thank JBanks2013
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for taking the time to review our resort after your recent visit to our property. We are delighted to hear that you were pleased with our facilities, food and with the excellent service provided by most of our staff members. We are truly sorry about your encounter with our Front Office Agent,we do appreciate you letting us know...

Montego Bay, Jamaica
Reviewed 4 June 2015 via mobile

My wife and I with two other friends spend a day at the hilton it was one of the best Hotels we stay in Jamaica. The staff was very friendly and helpful .The only thing I don't like was the beach because the day when we went there was a thunderstorm so I guess that's why the beach was like...

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2Thank Byron P
Semone G, Executive Administrative Assistant at Hilton Rose Hall Resort & Spa, responded to this review

Thank you for making the Hilton Rose Hall Resort & Spa your vacation destination. We are happy to hear that your family enjoyed our food, rooms, pools and our Waterpark. We do hope to see you and your family again in the future, making us “your home away from home". Kind regards,

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Beachfront
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Non-Smoking Hotel
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Babysitting
  • Airport Transportation
  • Conference Facilities

Additional Information about Hilton Rose Hall Resort & Spa

Address: Rose Hall Rd, Rose Hall, Montego Bay 000000, Jamaica
Region: Caribbean > Jamaica > Saint James Parish > Montego Bay > Rose Hall
Price Range: $316 - $672 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hilton Rose Hall Resort & Spa 4*
Number of rooms: 488
Reservation Options:
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Also Known As:
Hilton Rose Hall Resort And Spa
Hilton Rose Hall Hotel Rose Hall
Rose Hall Hotel
Hilton Hotels Montego Bay
Hilton Rose Hall Resort & Spa Jamaica - Montego Bay
Hotel Style:
#3 Family Hotel in Rose Hall
#4 Spa Hotel in Rose Hall
#4 On the Beach Hotel in Rose Hall
#4 Romantic Hotel in Rose Hall
#5 Luxury Hotel in Rose Hall
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Rose Hall Resort & Spa staff and other travellers.
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Questions? Get answers from Hilton Rose Hall Resort & Spa staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a room on the golf course side”
 of 5 bubbles Vacationis4me179, 29 Mar 2017 | Read review
“Take a private tour of MB and spend money with the Locals! They need our help...given the economy!!”
 of 5 bubbles ronneyh88, 29 Mar 2017 | Read review
“choose a room near the kids water slide pool and you will be central.”
 of 5 bubbles silvermedia, 28 Mar 2017 | Read review
“ocean walk out....best rooms there”
 of 5 bubbles mollief954, 27 Mar 2017 | Read review
“Always choose ocean view.”
 of 5 bubbles 918adriennee, 27 Mar 2017 | Read review
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